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Mayan Palace Riviera Maya Resort

Kilometro 48 Carretera Federal North Maroma Playa del Carmen, 77710 Mexico

Condominium resort in Playa del Carmen's Maroma neighborhood with a full-service spa

Playa Paraiso nearby
Situated in Playa del Carmen's Maroma neighborhood, this spa condominium resort is close to Playa Paraiso. Regional attractions also include Crococun Zoo. Show more
Golf, tennis, spa
In addition to a restaurant, Mayan Palace Riviera Maya Resort features a golf course. Other amenities include a full-service spa and a children's club.
Balconies
Televisions come with premium cable/satellite channels. Guestrooms also feature balconies, air conditioning, and safes. Hide

GUEST REVIEWS

3.0out of 5

Expedia Guest Rating

66%

of guests recommend

TripAdvisor Traveler Rating

TripAdvisor Traveler Rating

TripAdvisor provides an assessment of hotel quality based on more than 40 million reviews & opinions from real travelers. The traveler rating represents an average of individual ratings for this hotel.

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Rooms & Rates

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Please complete the highlighted fields below. The check-out date must occur after the check-in date. Please change the date. Date format should be mm/dd/yy. Please provide the ages of children below. The check-in or check-out date is prior to the current date. The check-in date cannot be after 06/28/2013. The check-out date cannot be after 06/28/2013. The check-in date is missing. Please add the check-in date. The check-out date is missing. Please add the check-out date.
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Hotel Policies & Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

Policies
  • Extra-person charges may apply and vary depending on hotel policy.
  • Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
  • Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • Pets not allowed
  • Caters to families
  • Check-in time starts at 5 PM
  • Check-out time is 10 AM

Property Amenities

In addition to a full-service spa and a golf course, Mayan Palace Riviera Maya Resort features an outdoor pool, a health club, and a spa tub. Dining options at the condominium resort include a restaurant and a coffee shop/café. Guests can unwind with a drink at one of the condominium resort's bars, which include a poolside bar and a bar/lounge.

This Playa del Carmen condominium resort also offers a fitness facility, a sauna, and a steam room. For a surcharge, a roundtrip airport shuttle is available to guests. Onsite parking is complimentary.

  • 24-hour front desk
  • Airport transportation (surcharge)
  • Arcade/game room
  • ATM/banking
  • Babysitting or child care
  • Number of floors - 3
  • Golf course on site
  • Tennis on site
  • Bar/lounge
  • Beauty services
  • Billiards
  • Breakfast available (surcharge)
  • Business services
  • Coffee shop or café
  • Computer rental
  • Concierge services
  • Currency exchange
  • Dry cleaning/laundry service
  • Elevator/lift
  • Fitness facilities
  • Full-service health spa
  • Gift shops or newsstand
  • Grocery
  • Hair salon
  • Health club
  • Children's club
  • Laundry facilities
  • Massage - spa treatment room(s)
  • Medical assistance available
  • Multilingual staff
  • Total number of rooms - 663
  • Parking (free)
  • Valet parking
  • Pool table
  • Poolside bar
  • Porter/bellhop
  • Restaurant(s) in hotel
  • Room service (24 hours)
  • Safe-deposit box at front desk
  • Sauna
  • Secretarial services
  • Security guard
  • Shoe shine
  • Shopping on site
  • Spa services on site
  • Spa tub
  • Steam room
  • Suitable for children
  • Supervised child care/activities
  • Swimming pool - outdoor
  • Tour assistance
  • Translation services
  • Umbrella
  • Use of nearby fitness center (complimentary)
  • Wedding services
Mayan Palace Riviera Maya Resort, Playa del Carmen,  Mexico, Property Amenities Pool

Rooms

Mayan Palace Riviera Maya Resort offers 663 air-conditioned accommodations with safes and hair dryers. Rooms open to balconies. Televisions come with premium cable/satellite channels.

Bathrooms include separate bathtubs and showers, phones, and complimentary toiletries. Business-friendly amenities include direct-dial phones with voice mail; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Extra towels/bedding and wake-up calls can be requested. Housekeeping is provided daily.

Mayan Palace Riviera Maya Resort, Playa del Carmen,  Mexico, Rooms Guest Room

Room Amenities

  • Air conditioning
  • Balcony
  • Bathroom phone
  • Blackout drapes/curtains
  • Cable/satellite television channels
  • Ceiling fan
  • In-room childcare (surcharge)
  • Climate control
  • Clock radio
  • Complimentary toiletries
  • Cribs (infant beds) available
  • Direct-dial phone
  • Electronic/magnetic keys
  • Extra towels/bedding
  • Free local calls
  • Hair dryer
  • Daily housekeeping
  • In-room safe
  • Iron/ironing board
  • Premium television channel(s)
  • Private bathroom
  • Rollaway beds available
  • Separate bathtub and shower
  • Smoking permitted
  • Television
  • Voice mail
  • Wake-up calls

Dining

Mayan Palace Riviera Maya Resort has a restaurant serving breakfast only. 24-hour room service is available.

Mayan Palace Riviera Maya Resort, Playa del Carmen,  Mexico, Dining Dining

Recreation

A golf course and a health club are featured at the condominium resort. An outdoor pool and a spa tub are on site. Other recreational amenities include a sauna, a steam room, and a fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Personal watercraft on site
  • Aerobics on site
  • Golf - driving range on site
  • Golfing on site
  • Kayaking on site
  • Playground on site
  • Running track/path on site
  • Snorkeling on site
  • Swimming on site
  • Volleyball on site

Spa

The on-site spa has massage/treatment rooms.

Verified Reviews: All guest reviews are verified as submitted by our customers and reflect their stay at Mayan Palace Riviera Maya Resort

3.0
out of 5
avg. guest rating
Hotel service:
3.0
Hotel condition:
4.0
Room cleanliness:
3.7
Room comfort:
2.7
Location:
4.0
Neighborhood:
4.0
67%

of guests recommend

out of 3 reviews

Write a review of this hotel

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A Traveler from Virginia
4.0
out of 5
Recommends this hotel
Posted Mar 24 2010

“Convenient Location”

This is one of several large resorts on the "Mayan Rivera" and this was our second visit to this facility. It is convenient to Puerto Moreles and Playa del Carmen along with many archaeological sites. It's helpful to have a car if one wants to get out and about; otherwise one would have to hire a taxi or arrange for tours. There is not a good beach at the hotel, but good snorkeling is available in Puerto Moreles, Akumel and other towns. The less visited archaeological sites are especially interesting--Ek Balam (eat lunch at Hotel El Meson del Marques in Valladolid), Muyil and Xel-Ha (just beyond the entertainment facility of the same name). Swim in the cenote at Xel-ha. Negatives-one must pay for Internet access and bottled water.

Leticia G from San Diego, CA
1.0
out of 5
Does not recommend this hotel
Posted Mar 25 2009

“Don't think it's a hotel, it's a time share!!”

I will never stay here in my life again. I don't recomend it either. I went for my honeymoon so I reserved a room with a king size bed. When we got there we got a small room with 2 full beds. So when I told them that this was a mistake all they had to say was that they only have rooms with 2 full beds and suites with king size beds but for a higher price. After trying to fix this mess until 2 in the morning and trying to cancel it with expedia they offered the suite with the king at the same price. But the damage had been done, they were rude and just didn't care to stand by my reservation because basically they let you reserve something they can't offer. It's too big of a place, you have to wait for the mini trolley to take you everywhere. There is no insulation in the rooms so at 7 am you wake up to every noise and sound around you. They also call you every morning at 8 am to offer you a "welcoming package" which stands for "timeshare sales pitch". The beach is horrible, if you like to swim, forget it! That's just not happening due to the rocks. It's just not worth it. They should advertise only what they can offer. Expedia was really good at helping us out by phone. Take all the numbers when you travel, you will need them in cases like this.

A Traveler from Bremerton Wa
4.0
out of 5
Recommends this hotel
Posted Mar 2 2009

“The bed was hard as a rock.”

The studio had no kitchen. No refirge and mo microwave. To far from the ocean. Beach had no water access. It was two rocky.

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Mayan Palace Riviera Maya Resort

Kilometro 48 Carretera Federal North Maroma Playa del Carmen, 77710 Mexico

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Nearby Points of Interest

  • Playa Paraiso - 1.5 km / 0.9 mi
  • Crococun Zoo - 14.7 km / 9.1 mi
  • Arrecife de Puerto Morelos National Park - 20.6 km / 12.8 mi

The preferred airport for Mayan Palace Riviera Maya Resort is Cancun, Quintana Roo (CUN-Cancun Intl.) - 31.4 km / 19.5 mi.

Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.

Distances are displayed to the nearest 0.1 mile and kilometre.

Nearest Major Airport:

  • Cancun, Quintana Roo, Mexico (CUN-Cancun Intl.)

Area:

Maroma, Qunitana Roo, Mexico: Between the quite fishing village of Puerto Morelos and the lively international scene in Playa del Carmen lies the Maroma area. Undeveloped white-sand beaches provide a tranquil escape from the crowds, and off-shore reefs offer plenty of interesting terrain for snorkeling.

Mayan Palace Riviera Maya Resort

Kilometro 48 Carretera Federal North Maroma Playa del Carmen, 77710 Mexico