Ratings based on 20 Verified Reviews
They paid and stayed. We double-checked.
4.5 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.4 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler
A few days too manyPosted Jul 30, 2013
It was great for the first 3 days out of our 6. One of the problems we found were that we couldn't use cash around the resort. All we brought was cash. Luckily my fiancé had his card and we used that. Another problem was we arrived at the resprt at 11 an we couldn't check in until 5pm. The lady at the desk kept telling us to come back and check if a room was ready at 1 and then again at 3. Both times a room wasn't ready. We had our luggage with us while we swam the entire day. Finally a little after 4 we got our room. Best feeling when you see a bed after hardly sleeping for 36 hours of traveling and waiting around. We didn't like eating at the restarunts. It took a long time for us to get a check and we had to keep asking for them to fill up our glasses. (But the Gong Asian restarunt was amazing, I recommend the Cod). The maid service was a bit funky. They kept calling our room at night to see if we needed anything. One night they called 4 times! We got bored after a few days. We had to pay a shuttle or taxi to go 30 minutes into Playa del Carmen or go 40 minutes into Cancun. We felt stuck there, since all we could do was swim in the pools. Which was also confusing. Apparently some of the pools were only for Grand Mayan (the other resort next door) but the Grand Mayan people could come into the Mayan Rivera pools. We loved it for the first few days before it got old. Otherwise the service was alright, not over the top but depending on where you were.
Recommendedby A verified traveler
Posted Jul 20, 2013 on Hotels.com
for Couplesby evi from denver, co
very nice place!Posted Apr 3, 2013
Pros: restaurant was outstanding!
Cons: busy hallway and no sleep at night
Location: location is supreme. nice complex!
nice place for a quick getaway. restaurant is excellent and staff very helpful. My advise it to ask for a room on 2nd or 3rd level as the first level has too many people passing through the hallway and since it is all tile, you can hardly sleep at night. staff changed us to 3rd room right away when we asked them. also, airport shuttle is ok but when we got to the complex which is three hotels, they did not know what to do with us. we hopped from one person to the next and finally they took us to the right place.
for Everyoneby Nic from Canada
Bang for your buck.Posted Apr 3, 2013
Cons: Expensive food and drinks
This is a great hotel. It is a good price when you think of all that you get. You can use most of the pools at the attached fancy hotel. The shuttle service between the hotels and pools is excellent. The only down fall is that you need to take a shuttle close to the beach and then walk down...don't forget anything! The Internet at the hotel wasn't great as it kept dropping the connection, though you should probably be enjoying yourself and not sitting on the Internet anyway. ; ). The food was quite expensive if you are not on an all-inclusive package. This was a great room for a great price. I highly recommend. Oh by the way, there is a grocery store in the jewelry/gift shop that sells great sandwiches, beer and per such things for a much cheaper price. The buffet was very good (both of them). The show at the big resort was very good and the desserts were amazing!
for Couplesby A verified traveler
As expectedPosted Apr 2, 2013
Got this hotel as a last minute deal on Expedia. It is one of three resorts connected within one complex (other two are the Grand Mayan and Mayan Palace). This one is the 'budget' one with far less facilities, however by staying here you get access to most of the shared facilities of the other two larger and nicer resorts. This resort does not have a beach but the other two do. There is shuttle service between the resorts every 15 minutes. The pool at Ocean Breeze is not worth going to. Just go to the other resort's pools -much nicer, swim up bars, water polo and other activities and things to do at night. Rooms were clean. Toilet paper was used to tie the shower curtains which was somewhat odd, and the toliet roll was not fresh and about 3/4 finished (thought that was a little cheap). Pillows were very poofy and hard but bed was comfortable enough. Reception staff was a little busy to accommodate some requests but overall helpful.
for Everyoneby A verified traveler
ok for standardPosted Mar 27, 2013
Pros: the staff
Cons: far from eveything
Location: far from the beach and playa del carmen
not to much entertainement and far from eveything food ok
for Getaway With Friendsby A verified traveler
Good value for one nightPosted Mar 14, 2013 on Hotels.com
We stayed at the Ocean Breeze for one night prior to checking in to Grand Mayan. It was convenient for what we were needing , just one night. I do have to agree that the beds were some of the hardest I have ever experienced. We knew about the location when we booked so we were not surprised by the distance to the actual beach.
for Everyoneby traveller from sf bay area
ocean breeze very pleasantPosted Mar 1, 2013
Pros: attractive hotel, beautiful grounds, pleasant helpful staff
Cons: food at this resort area is more expensive than US bay area.
Location: beautiful general area. you take a few minutes shuttle ride to the beach or swimming pools, or collectivo to playa del carmen takes 35 mins or so.
very nice, we enjoyed our stay. room was simple, but comfortable. we liked ocean breeze. free breakfast buffet, good food, but unfortunate techno music blaring. we paid $100/night.we preferred it to more grandiose mayan palace on same premises.
Almost great!Posted Feb 26, 2013 on Hotels.com
This is a hotel with a good staff and lots of potential. Beds need an upgrade and rooms smell musty. Otherwise good value and nice breakfast buffet. Nice to have access to adjoining hotel's grounds.
for Getaway With Friendsby Justin
Rivera Maya was SPECTACULARPosted Feb 15, 2013 on Hotels.com
This hotel and resort was just what dreams are made of! And not only was it beautiful but the attendants made the experience incredible, some of the friendliest people I have ever met in a hotel ever! They treated us like royalty when we arrived and honestly after the first day it felt like we were all friends down to every last person we met in there. The room was extremely clean and the commodities and ease of access to each area were great! Thank you guys for making our trip memorable!