Ratings based on 108 Verified Reviews
They paid and stayed. We double-checked.
4.7 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
They paid and stayed.
for Familiesby A verified travelerfrom Bay Area, CA
Thanks for a great stay. OmniPosted May 6, 2015
Pros: Room service and the pool bar along with the beach access on premis.
Cons: The furniture inside our room was a little outdated but overall the bed and bathrobes were very comfortable.
Location: The location is in a gated community and so we were limited in sightseeing, however there was plenty of water activity at bay.
We were greeted very quickly upon arival by a friendly staff named Rafael. He spoke great english and was super friendly. He took us to our room and and gave us a tour inside, he showed us where everything is including laundry service if we needed it. Everyone was really nice and helpful all around and can't wait to go back. From staff members to in room service and everything else. It was perfect! We are very delighted to have stayed.
for Everyoneby A verified traveler
A beautiful boutique hotel in the Riviera Maya DisPosted Apr 16, 2015
Pros: Mainly the warmth of the wait staff, room attendants, and front desk managers.
Cons: When the day visitors to the pool come to swim .....they take/save all the deck chairs and loungers. This makes it hard every day, to the hotel guest
Location: Loads of int'l restaurants and the dolphin swim area.
Very near perfect in every way .....only 30 rooms, roomy spacious pool area, natural beach, tho small...but A+ because of exceptional personnel.
for Everyoneby A verified travelerfrom P.
I miss the wonderful staff.Posted Apr 15, 2015
Special thanks to the night chef and the staff at the restaurant. Thank you Jorge for helping us get around and finding good deals. Elio, thanks for making us feel like a family. Love all of u guys.
for Everyoneby A verified travelerfrom Madrid, Spain
Excellent hotel, staff, every thing was perfect!Posted Apr 7, 2015
The village Puerto Aventuras is really very nice, there are small streets for walking, shopping. restaurants, beautiful beach, dolfhins, boats, ... All! And also good situation to take tours to mayan ruins. The Onmi Hotel is the best option to stay there. We would like come back!
for Everyoneby A verified travelerfrom Homer, AK
Nice Hotel with a great locationPosted Mar 20, 2015
Pros: Our room was spacious, clean, and very comfortable. The pool area, restaurant, and all areas were clean and comfortable.
Cons: The beach was not very nice. Apparantly, much of the beach has been washed away by storms. There are rock walls protecting what is left from eroding
Location: Most people come here for the dolphin experience. We liked the great variety of restaurants and shops. the community is gated and very safe.
This is one of the best places to stay in Puerto Aventuras. It is in the center of the town and close walking distance to all the shops and restaurants. The Omni has one of the best fitness centers you will find at a beach resort.
for Everyoneby A verified travelerfrom Canada
Beautiful location, helpful friendly staff.Posted Mar 13, 2015
Cons: I wasn't using internet while there (so this did not bother me), but someone I travelled with was frustrated with spotty internet access.
Location: Immediate access to ocean and marina; swimming, boating trips, fishing, swimming with dophins, snorkeling (sea turtles), great restaurants
Overall it was a comfortable, clean, friendly environment. Pools are clean a beautiful, food was excellent. Immediate access to ocean with breathtaking view from my room. Staff very professional and helpful. Overall it was wonderful and I would definitely recommend this resort.
for Everyoneby A verified travelerfrom KC, MO
Beautiful and safePosted Mar 4, 2015
Beautiful and safe resort. A+ on everything.....except the beach is small. Location is great and the Dolphin Discovery/restaurants are very close walking distance and excellent!
for Everyoneby A verified travelerfrom Canada
Beautiful view!Posted Mar 1, 2015
This resort exceeded my expectations. We had a room on the first floor with a jacuzzi tub on the patio, which was awesome at night! The staff were also very friendly and professional!
for Everyoneby A verified travelerfrom Reno
OMNIPosted Feb 19, 2015
Pros: The quiet and relaxing nature of the hotel
Cons: Beach errosion
Location: The hotel has a non affilitated tour director (Paradise) who can arrange activities
Was very relaxing, not at all crowded, staff very responsive, very nice area to walk and shop in the evenings.
for Couplesby A verified traveler
UpeaPosted Feb 11, 2015 on Hotels.com
Upea paikka. Rauhallinen ja siisti hotelli ja mahtava sijainti. Palvelu hyvä, henkilökunta erittäin ystävällistä.