Ratings based on 74 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
97% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.1 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

hotel to recommend

Posted Mar 30, 2014
Cons: breakfast
great place. breakfast not so many choices but thats fine.
4 out of 5
Recommended
for Everyone
by A verified traveler from Manitoba, Canada

Central and close to the beach

Posted Mar 18, 2014
Comfortable, clean with good service. Breakfast options were limited, but the quality good. Close enough to 5th Ave shops and the beach to work for everyone.
5 out of 5
Recommended
for Everyone
by Arvee from Winnipeg, MB

Clean and Good for people on a Budget

Posted Mar 9, 2014
Pros: Very Clean and Breakfast was awesome!
Cons: Pool and Restaurants
Location: Beside Municipal Hall good when they had carnaval! Beside Walmart and Beside Bus Station!
This hotel was perfect for me! I didn't have the beachfront and all the amenities, but it was perfect because I was barely in my hotel. The good thing about this hotel is that its really clean! Its good to go out every early morning have breakfast at the hotel and then explore so many things in the Riviera Maya! If you want a clean and cheap hotel and your always out and about go for this hotel!
5 out of 5
Recommended
for Business Travelers
by Jay from Mexico

Newer Hotel.

Posted Mar 1, 2014
Pros: New; great staff
Cons: decoration: Blue painting does not go with beige walls.
Location: Great location to bus station, shopping, and restraurants.
Great helpful staff. Room was small but comfortable. Close to major stores and shopping.
4 out of 5
Recommended
for Everyone
by A verified traveler

Fine hotel closed to ADO bus stop

Posted Feb 26, 2014
We enjoyed our stay at the ONE hotel. The hotel is plain looking and not what you call cozy, but it is very clean. The colors are mostly white and blue adding to a pristine atmosphere. The included breakfast is excellent with a good range of food - coffee, tea, juices, eggs, beans, and some other Mexican food, fruit, yogurt, granola, toast, jam, honey. The hotel attendants are friendly and helpful but speak limited English. The price is good, too! The walk to the beach is less than 10 minutes.
4 out of 5
Recommended
for Everyone
by carleigh from winnipeg, CAN

We love One

Posted Feb 21, 2014
Not a great area but the soft beds and hot delicious breakfast make up for it. Rooms are small, but who goes to playa to stay in their room?
4 out of 5
Recommended
for Everyone
by A verified traveler

Decent clean modern hotel close to everything.

Posted Feb 17, 2014
Pros: Great morning breakfast buffet
Stayed only one night. Decent size room. Quiet. I enjoyed the breakfast that was included.
3 out of 5
Recommended
for Everyone
by A verified traveler

nice for price.

Posted Feb 16, 2014
Pros: location to taco stand.
Cons: overall. But ok for price.
nice for price. ok. Good ac. Nice shower. greatttttttttttttttttttttttttttttttttt!
4 out of 5
Recommended
for Everyone
by Gyanen from Guadalajara, Mexico

A very good budget hotel near the 5th Avenue

Posted Feb 3, 2014
Pros: Value for price
Cons: The hallway to the rooms smelt weird. The AC made a bit of an annoying sound.
Location: 5th Avenue is close by. There are lots of bars, pubs, restaurants and shops. There are public beached too.
The hotel was right next to ADO Bus station. 5 -7 minutes walk to the famous 5th Avenue. The hotel was clean.
4 out of 5
Recommended
for Everyone
by Varley from Pennsylvania, USA

Good location, clean, small room

Posted Jan 17, 2014
The location was convenient, easy walking distance from the main street. Also it was quiet, despite the fact that they are still constructing half the building. Also the breakfast was plenty, you can have toasts and jam, eggs, meat, cereals, coffee/tea, yogurts, juice, fresh fruits, donuts, muffins, and some traditional Mexican choices starting at 7 am on time. The coffee, tea and water was available 24 hours as well. The staffs were friendly and the room was clean. The sink water is drinkable. The internet connection is available at rooms and two computers in the front lobby. Overall, it was a very convenience and comfortable place to stay. The down side was that there was no fridge in the room, and sometimes the shower didn't get warm. Also we got a room that was facing an other wing across the court yard, their windows were a perfect match to ours. We couldn't open the window curtain not even once, because the room in the other side was occupied. It felt like a room with no window. It would be a good place to stay as a base, to sleep in and start a day early.