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Room type

Paradisus Junior Suite

Max Occupancy: 4 guests (up to 3 children, 2 infants)

One Bedroom Suite

Max Occupancy: 4 guests (up to 3 children, 2 infants)

Family Concierge Junior Suite

Max Occupancy: 4 guests (up to 3 children, 2 infants)

One Bedroom Master Suite

Max Occupancy: 4 guests (up to 3 children, 2 infants)

One Bedroom Master Suite Swim Up

Max Occupancy: 4 guests (up to 3 children, 2 infants)

Two Bedroom Master Suite

Max Occupancy: 8 guests (up to 7 children, 4 infants)

Paradisus Junior Suite Ocean View

Max Occupancy: 4 guests (up to 3 children, 2 infants)

Paradisus Junior Suite Swim Up

Max Occupancy: 4 guests (up to 3 children, 2 infants)

One Bedroom Suite Ocean View

Max Occupancy: 4 guests (up to 3 children, 2 infants)

Family Concierge Junior Suite Ocean View

Max Occupancy: 4 guests (up to 3 children, 2 infants)

One Bedroom Suite Swim Up

Max Occupancy: 4 guests (up to 3 children, 2 infants)

One Bed Master Ste Ocean View

Max Occupancy: 4 guests (up to 3 children, 2 infants)

Luxury all-inclusive getaway with free WiFi

VIP Room Upgrades & More

Quinta Avenida: 5 minutes

Paradisus Playa del Carmen La Esmeralda All Inclusive is a 5-minute drive from Coco Beach, where guests can snorkel beside the coral reef. It's a 5-minute drive to Playa del Carmen and the shops and bars lining Quinta Avenida, and just a little farther to Grand Coral Golf Club.

Restaurants and pools

The resort’s 15 bars and restaurants serve everything from Pan-Asian cuisine and South American barbecue, to sake and cocktails. Guests can splash around in the lagoon-style pools, relax in the spa, work out in the health club, and hit the tennis courts. There are organized activities for kids, too.

Free WiFi and a balcony

All 510 stylish guestrooms include a furnished balcony or terrace overlooking the beach or pools. Free WiFi makes it easy to get online, and there's a flat-screen TV with cable channels for entertainment. For a chilled snack or drink, guests can simply open the minibar.

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Renovations & Closures

The hotel will be renovating from 19 May 2015 to 25 May 2015 (completion date subject to change). The following areas are affected:
  • Exterior
  • Tennis courts
Every effort will be made to minimize noise and disturbance.

Hotel Amenities

All-Inclusive Details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included.

Food and beverages

  • Meals, snacks, and beverages included

Hotel Amenities

Paradisus Playa del Carmen La Esmeralda All Inclusive is an all-inclusive resort. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Paradisus Playa del Carmen La Esmeralda All Inclusive features a full-service spa, 5 outdoor swimming pools, an outdoor tennis court, and a health club. Dining is available at one of the resort's 10 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the resort's bars, which include 2 bars/lounges and a poolside bar. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and high-speed wired and wireless Internet access is complimentary.

This 4.5-star property offers access to a 24-hour business center and limo/town car service. Event facilities include a conference center and conference space. This all-inclusive resort also offers a children's pool, a spa tub, and a sauna. For a surcharge, the property provides a theme park shuttle and a shopping center shuttle. Onsite valet parking is complimentary.

Paradisus Playa del Carmen La Esmeralda All Inclusive has designated areas for smoking.

  • Free breakfast
  • Free valet parking
  • Free WiFi
  • Free wired high-speed Internet
  • Number of restaurants - 10
  • Full-service spa
  • Turkish bath/Hammam
  • Number of outdoor pools - 5
  • Children's pool
  • Number of bars/lounges - 2
  • Poolside bar
  • Health club
  • Spa tub
  • Free reception
  • Coffee shop or café
  • Snack bar/deli
  • Outdoor tennis court
  • Children's club
  • Supervised childcare/activities
  • Sauna
  • Steam room
  • Beach/pool umbrellas
  • Rooftop terrace
  • 24-hour business center
  • Conference center
  • Theme park shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Coffee/tea in lobby
  • Spa treatment room(s)
  • Spa services on site
  • Conference space
  • Number of meeting rooms - 14
  • Babysitting or childcare
  • Dry cleaning/laundry service
  • Laundry facilities
  • 24-hour front desk
  • Limo or Town Car service available
  • Computer station
  • Arcade/game room
  • Library
  • Express check-in
  • Multilingual staff
  • Wedding services
  • Garden
  • Gift shops or newsstand
  • Hair salon
  • Television in lobby
  • Porter/bellhop
  • Safe-deposit box at front desk
  • ATM/banking
  • Elevator/lift
  • Shopping on site
  • Luggage storage
  • Designated smoking areas
  • Number of buildings/towers - 8
  • Number of floors - 4
  • Total number of rooms - 512
  • Year Built 2011
  • Tennis on site
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Family Friendly Amenities

  • Free Wi-Fi
  • Outdoor pools
  • Children's pool
  • Snack bar/deli
  • Outdoor tennis court
  • Rollaway/extra beds available
  • In-room childcare (surcharge)
  • Babysitting or childcare
  • Soundproofed rooms
  • Laundry facilities
  • Arcade/game room
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Internet

Available in all rooms: Free WiFi , Free wired high-speed Internet

Available in some public areas: Free WiFi , Free wired high-speed Internet

Parking

Free valet parking

Room Amenities

  • Free WiFi
  • Free wired high-speed Internet
  • Dial-up Internet access (surcharge)
  • Furnished balcony
  • Sleep Number by Select Comfort mattress
  • Deep soaking bathtub
  • Minibar
  • iPod docking station
  • Room service (24 hours)
  • LCD TV
  • Cable TV service
  • Egyptian-cotton sheets
  • Premium bedding
  • Hypo-allergenic bedding available
  • Separate bathtub and shower
  • Rainfall showerhead
  • Coffee/tea maker
  • Pillow menu
  • Down comforter
  • Cribs/infant beds available
  • Rollaway/extra beds available
  • Daily housekeeping
  • Turndown service
  • In-room childcare (surcharge)
  • In-room massage available
  • Hair dryer
  • In-room safe (laptop compatible)
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Phone
  • Iron/ironing board
  • Desk
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Air conditioning
  • Climate control
  • Private bathroom
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Where to Eat

A complimentary buffet breakfast is served each morning between 7 AM and 11 AM.

BANA - Overlooking the garden, this fine-dining restaurant specializes in Asian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required.

VENTO - Overlooking the garden, this theme restaurant specializes in Mediterranean cuisine and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required.

MOLE - This theme restaurant specializes in Mexican cuisine and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required.

NAOS - Overlooking the ocean and garden, this buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

GABI CLUB - Overlooking the ocean and garden, this buffet restaurant specializes in international cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required.

24-hour room service is available.

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Nearby Things to Do

An outdoor tennis court and a health club are featured at the resort. 5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a spa tub, a sauna, and a steam room.

Children under 12 years old are not allowed in the swimming pool, health club, or spa tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Spa Services

YHI Spa has 14 treatment rooms including rooms for couples. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with hot springs/mineral springs, a mud bath, a sauna, a spa tub, and Turkish bath/hammam.

Guests under 18 years old are not allowed in the spa.

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Accessibility

To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

Hotel Policies

Check-in

Check-in time starts at 3 PM

Minimum check-in age is 18

Check-out

Check-out time is noon

Payment types

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

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We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation. Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Awards & Affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
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Kids Stay and Eat Free

Book a stay in any room type April 20 - August 22, 2015 for travel May 1 - July 11, 2015 and August 23 - December 22, 2015, and up to 2 children under age 12 years and younger stay free and eat free when sharing a room with their parents.

Details available at check-in. Free stay reflected in rate at time of booking. Maximum 2 children per room. No refunds for any unused portion of package. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Blackout dates: July 12 - August 22, 2015. Other restrictions may apply.

Up to US$1,500 Resort Credit

Book a stay in any room or rate plan between now and December 22, 2015 for travel May 1 to December 22, 2015 and receive US$1500 in resort credit when staying 7 nights or more, or US$550 in resort credit when staying 4 - 6 nights.

Resort Credit is per room per stay, it is valid on select products and services, some restrictions may apply.

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