Book your room at Paradisus Playa del Carmen La Esmeralda All Inclusive

Room type

Luxury Jr Suite

Max Occupancy: 4 guests (up to 3 children, 2 infants)

Luxury Jr Suite Family Concierge

Max Occupancy: 4 guests (up to 3 children, 2 infants)

One Bedroom Suite

Max Occupancy: 4 guests (up to 3 children, 2 infants)

One Bedroom Suite Swim Up

Max Occupancy: 4 guests (up to 3 children, 2 infants)

One Bedroom Master Suite

Max Occupancy: 4 guests (up to 3 children, 2 infants)

One Bed Master Ste Ocean View

Max Occupancy: 4 guests (up to 3 children, 2 infants)

One Bedroom Master Suite Swim Up

Max Occupancy: 4 guests (up to 3 children, 2 infants)

Two Bedroom Master Suite

Max Occupancy: 8 guests (up to 7 children, 4 infants)

Luxury junior suite ocean view

Max Occupancy: 4 guests (up to 3 children, 2 infants)

Luxury Jr Suite Swim Up

Max Occupancy: 4 guests (up to 3 children, 2 infants)

Luxury Jr Ste Family Concierge Ocean

Max Occupancy: 4 guests (up to 3 children, 2 infants)

One Bedroom Suite Ocean View

Max Occupancy: 4 guests (up to 3 children, 2 infants)
4 reasons to pick Paradisus Playa del Carmen La Esmeralda All Inclusive
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Exclusive Luxury All Inclusive Resort Family Oriented at Playa del Carmen.

VIP Room Upgrades & More

Pure Freedom for Everyone

Surrounded by a natural mangrove Paradisus La Esmeralda provides unique and memorable Luxurious vacations in a pristine white sand Caribbean beach just 5 minutes away from the attractions of Playa's 5th Avenue

Beyond All Inclusive

Luxeclusive reinterprets All Inclusive into an Exclusive facilities Resort, with the ultimate in Spa treatments, all around the world cuisine experience, and life-enriching experiences for Adults and Kids

Suites that match detail

La Esmeralda oversized elegant and contemporary suites with 24 hours service, include individual Climate control, 40” Flat TV with Cable service, CD/DVD iPod Dock, On-request PlayStation, and a spacious terrace

Renovations & Closures

The hotel will be renovating from 25 August 2014 to 31 October 2014 (completion date subject to change). The following areas are affected:
  • Lobby
  • One of the swimming pools
  • Select guestrooms
Every effort will be made to minimize noise and disturbance.

At your hotel

All inclusive

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included.

Food and beverages

  • Meals, snacks, and beverages included

At your hotel

Paradisus Playa del Carmen La Esmeralda All Inclusive features a full-service spa, a marina, and 5 outdoor swimming pools. Guests can dine at one of Paradisus Playa del Carmen La Esmeralda All Inclusive's 12 restaurants and pick up coffee at the coffee shop/café. The resort also has a snack bar/deli. Guests can unwind with a drink at one of the resort's bars, which include 2 beach bars, 2 swim-up bars, a poolside bar, and a bar/lounge. Guests can enjoy a complimentary breakfast each morning. An Internet point is located on site and high-speed wired and wireless Internet access is complimentary. Business amenities at this 4-star property consist of a 24-hour business center, a technology helpdesk, and limo/town car service. Event facilities measuring 25.000 square feet include a conference center, conference/meeting rooms, a ballroom, and exhibit space. This all-inclusive resort also offers a children's pool, a health club, and a spa tub. For a surcharge, the property provides a roundtrip airport shuttle (available on request), a theme park shuttle, and a shopping center shuttle. Onsite parking is complimentary. Paradisus Playa del Carmen La Esmeralda All Inclusive has designated areas for smoking.

  • 24-hour front desk
  • Number of bars/lounges 2
  • Arcade/game room
  • Total number of rooms - 512
  • Laundry facilities
  • Number of floors - 4
  • ATM/banking
  • Babysitting or childcare
  • Number of restaurants - 10
  • Coffee/tea in lobby
  • Coffee shop or café
  • Television in lobby
  • Free breakfast
  • Conference space
  • Dry cleaning/laundry service
  • Elevator/lift
  • Express check-in
  • Full-service spa
  • Shopping center shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Turkish bath/Hammam
  • Gift shops or newsstand
  • Hair salon
  • Health club
  • Designated smoking areas
  • Beach/pool umbrellas
  • Free Wi-Fi
  • Free wired high-speed Internet
  • Number of outdoor pools - 5
  • Computer station
  • Children's club
  • Library
  • Limo or Town Car service available
  • Spa treatment room(s)
  • Multilingual staff
  • Free valet parking
  • Garden
  • Rooftop terrace
  • Poolside bar
  • Porter/bellhop
  • Luggage storage
  • Room service (24 hours)
  • Safe-deposit box at front desk
  • Year Built 2011
  • 24-hour business center
  • Conference center
  • Outdoor tennis court
  • Snack bar/deli
  • Number of meeting rooms - 14
  • Complimentary reception
  • Tennis on site
  • Sauna
  • Shopping on site
  • Number of buildings/towers - 8
  • Spa services on site
  • Spa tub
  • Steam room
  • Supervised childcare/activities
  • Children's pool
  • Wedding services
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Stay connected

Available in all rooms: Free Wi-Fi , Free wired high-speed Internet

Available in some public areas: Free Wi-Fi , Free wired high-speed Internet

Park your car

Free valet parking

In your room

  • Hypo-allergenic bedding available
  • Premium bedding
  • Furnished balcony
  • Soundproofed rooms
  • Air conditioning
  • Climate control
  • Phone
  • Minibar
  • Coffee/tea maker
  • Daily housekeeping
  • Turndown service
  • Designer toiletries
  • Private bathroom
  • Bathrobes
  • Hair dryer
  • Separate bathtub and shower
  • In-room massage available
  • Slippers
  • Deep soaking bathtub
  • Rainfall showerhead
  • In-room childcare (surcharge)
  • Desk
  • Iron/ironing board
  • Rollaway/extra beds available
  • Cribs/infant beds available
  • Blackout drapes/curtains
  • Cable TV service
  • Free Wi-Fi
  • Free wired high-speed Internet
  • Dial-up Internet access (surcharge)
  • In-room safe (laptop compatible)
  • iPod docking station
  • Pillow menu
  • Sleep Number by Select Comfort mattress
  • LCD TV
  • Down comforter
  • Egyptian-cotton sheets
Show all room amenities

Eat and drink

A complimentary buffet breakfast is served each morning in the breakfast area between 7 AM and 11 AM. BANA - Overlooking the pool and garden, this sushi bar serves lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Reservations are required. VENTO - Overlooking the pool and garden, this seafood restaurant serves lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Reservations are required. MOLE - Overlooking the ocean and pool, this theme restaurant serves dinner only. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Reservations are required. NAOS - Overlooking the ocean and pool, this buffet restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. GABI CLUB - Overlooking the ocean and garden, this tapas bar & restaurant serves lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Reservations are required. 24-hour room service is available.

Play

An outdoor tennis court, a marina, and a health club are featured at the resort. 5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a spa tub, a sauna, a steam room, and a fitness facility. Children under 12 years old are not allowed in the swimming pool, health club, or spa tub without adult supervision. The recreational activities listed below are available either on site or nearby; fees may apply.

  • Ecotours nearby
  • Golf lessons available nearby
  • Aerobics on site
  • Fishing on site
  • Parasailing on site
  • Pilates classes on site
  • Playground on site
  • Rowing or canoeing on site
  • Sailing on site
  • Scuba diving on site
  • Snorkeling on site
  • Surfing/boogie boarding on site
  • Tennis on site
  • Tennis lessons on site
  • Volleyball on site
  • Water skiing on site
  • Windsurfing on site
  • Yoga classes/instruction on site
Show recreation options

Relax

YHI Spa has 14 treatment rooms including massage/treatment rooms and couples treatment room(s). Massages are available on the beach and in the spa; other services include massages, manicures and pedicures, and body wraps. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and Ayurvedic treatments. The spa is equipped with a sauna, a spa tub, Turkish bath/hammam, hot springs/mineral springs, and a mud bath. Visitors of this garden view spa can round out their time of relaxation with a trip to the café. Children under 12 years old are not allowed in the spa without adult supervision.

  • Minimum age to access spa is 18
  • Number of treatment rooms 14
  • Couples treatment rooms
  • Massages on beach
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Ayurvedic treatments
  • Mud bath in spa
  • Sauna in spa
  • Spa tub in spa
  • Hot springs/mineral springs in spa
  • Massages
  • Body treatments
  • Facial treatments
Show spa details

Accessibility

To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessible bathroom
  • Accessible path of travel
  • Accessible parking
  • In-room accessibility
  • Roll-in shower

The fine print for Paradisus Playa del Carmen La Esmeralda All Inclusive

When you arrive

Check-in time starts at 3 PM

Minimum check-in age is 18

Special check-in instructions:

Due to renovations between August 25 to October 21, check-in and check-out are temporarily located in the Club Melia Welcome Lounge, located in the central part of La Esmeralda "Zocalo" (the main square), in front of Illy Corner.

When you leave

Check-out time is noon

How you can pay

Accepted at this hotel: American Express, MasterCard, Visa

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Special policies:

Due to renovations between August 25 to October 21, all guests will receive an automatic upgrade to the Melia Rewards building. In addition, the pool area next to the Club Melia building will offer snack and bar service.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Show all policies

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation. Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Kids Eat & Stay Free

Book a stay September 2 - October 31, 2014 in any room category, for travel September 2 - December 22, 2014 and up to 2 children age 12 years and younger stay and eat free when staying in the same room as parents.

Details available at check-in. Offer may not include tax or gratuity. Maximum 2 children per room and 1 child per adult. No refunds for any unused portion of package. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions may apply.

Up to $1500 USD Resort Credit Offer

Book a 4-night minimum stay in an Up to US$1,500 Resort Credit! rate plan now - December 22, 2014 for travel May 1 - December 22, 2014 and receive the following:

  • $550 USD in resort credit for stays of 4-6 nights or $1500 USD for stays of 7 or more nights, applicable towards:
  • Room Upgrade
  • YHI Spa treatments
  • Car Rental
  • Gift Shop Purchases
  • Golf Course
  • Premium wine list
  • Additional services and activities
Full details at check-in. Must book a minimum 4-night stay in an Up to US$1,500 Resort Credit! rate plan to receive benefit. Offer may not include taxes and gratuities. Credit applied to guest's account at check-out. Offer subject to availability. Other restrictions may apply.

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