Book your room at Playacar Palace All Inclusive
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Get an overview of this hotelSerene oceanfront resort adjacent to Playa del Carmen
In Playacar community
Set on the sparkling sands of the Caribbean Sea, the Playacar Palace All Inclusive sits within a resort community and is adjacent to the Cozumel Island ferry terminal. The town of Playa del Carmen is 1 block away.
Included in the room rate at the Playacar Palace All Inclusive are cocktails at swim-up, poolside, and lobby bars; 24-hour room service; wireless Internet access; and exchange privileges with several companion resorts.
Adjacent to private balconies or patios--many with ocean views--are two-person in-room jetted tubs. Rooms at Playacar Palace All Inclusive also include liquor dispensers, minibars, and LCD TVs with satellite channels.Information missing or incorrect? Tell us!
This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included.
Food and beverages
- All meals, snacks, and beverages included
- 24-hour room service
- In-room minibar (all beverages included)
- Meals and beverages at companion properties
- Dining and beverage availability limited at one or more venues
Activities and facilities/equipment
All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.
- Supervised activities for children between 4 and 12 years old
- Onsite entertainment and activities
- Golf green fees
- Motorized water sports
- Scuba-diving certification
- Scuba-diving lessons
- Premium and/or non-domestic beverages
- Airport transfers
- Laundry/dry cleaning services
- Spa/beauty facilities and services
- Offsite tours
The majority of amenities, activities, and gratuities at this resort are included in the room rate; guests will not be charged extra for the majority of amenities and activities (scroll up to the All-Inclusive Details section for more information). Complimentary wireless Internet access is provided to guests.
Adjacent to the Cozumel Island ferry terminal and one block from downtown Playa del Carmen, the Playacar Palace All Inclusive sits on the sparkling sands of the Caribbean Sea. Guests have use of a meandering oceanfront pool. A full-service spa and spa boutique are on site. Babysitting services are available for a surcharge, and ages 4–12 can join in arts and crafts and other supervised activities at the resort's kids club.
Dining options include casual buffets, Italian and Asian specialty restaurants, and 24-hour room service. Exchange privileges with several companion resorts include couples-only Sun Palace. The resort provides complimentary scheduled transportation to Moon Palace Golf & Spa Resort. While staying at Playacar Palace, guest are offered complimentary valet parking, and a shuttle service to and from the airport can be arranged for a surcharge.
- 24-hour fitness facilities
- 24-hour front desk
- Babysitting or childcare (surcharge)
- Beach sun loungers
- Beach towels
- Beach umbrellas
- Business center
- Children's club
- Children's club (free)
- Children's pool
- Concierge services
- Designated smoking areas
- Dry cleaning/laundry service
- Free breakfast
- Free self parking
- Free valet parking
- Free WiFi
- Full-service spa
- Gift shops or newsstand
- Hair salon
- Luggage storage
- Meeting rooms 2
- Multilingual staff
- Number of bars/lounges - 4
- Number of buildings/towers - 1
- Number of floors - 5
- Number of outdoor pools - 2
- Number of restaurants - 4
- Poolside bar
- Shopping on site
- Swim-up bar
- Tennis on site
- Total number of rooms - 200
- Tours/ticket assistance
- Free use of nearby fitness center
- Wedding services
Family Friendly Amenities
- Babysitting or childcare (surcharge)
- Children's club (free)
- Children's pool
- Cribs/infant beds (complimentary)
- Free Wi-Fi
- Outdoor pools
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking, Free valet parking
- Air conditioning
- Blackout drapes/curtains
- Climate control
- Coffee/tea maker
- Free bottled water
- Free toiletries
- Connecting/adjoining rooms available
- Free cribs/infant beds
- Daily housekeeping
- Designer toiletries
- Free local calls
- Free long-distance calls
- Free WiFi
- Hair dryer
- In-room safe (laptop compatible)
- Iron/ironing board
- Jetted bathtub
- LED TV
- Minibar (stocked, free items)
- Premium bedding
- Private bathroom
- Room service (24 hours)
- Satellite TV service
- Separate bathtub and shower
- Turndown service
Where to Eat
All meals, beverages, and gratuities at the following restaurants, snack spots, and bars are included in the room rate for this resort (scroll up to the All-Inclusive Details section for more information).
Cafe del Mar - Casual buffet restaurant. International and Mexican fares. Wet clothing or uncovered swimwear not permitted. Breakfast, lunch, and dinner.
Terrazza - A la carte Italian cuisine. Dress code enforced. Dinner.
MoMoNoHaNa - A la carte Asian cuisine. Dress code enforced. Dinner.
Room service - Available 24 hours a day.
Guests can also take advantage of privilege-exchange programs at all Palace resorts.
Bars at the Playacar Palace All Inclusive on the Riviera Maya include poolside, swim-up, and lobby options.
Nearby Things to Do
The majority of recreational activities and facilities described below are included in the room rate for this resort (scroll up to the All-Inclusive details section for more information).
A large outdoor pool with swim-up bar meanders along the oceanfront and is surrounded by a large sundeck and lounge chairs that face the sea. Tennis courts and beach volleyball are also provided. Ages 4–12 have access to a complimentary kids club and a children's pool.
For additional surcharges, guests can play at the 27-hole Jack Nicklaus Signature golf course at Moon Golf & Spa Resort.
Complimentary scheduled transportation is provided to Moon Golf & Spa Resort. Guests also have access to snorkeling equipment (surcharge) at companion resort Cozumel Palace and to the beaches and swimming pools at several other companion resorts.
Other popular recreational activities include fishing excursions, scuba diving, horse riding, and parasailing (surcharges for all). The resort can assist with arrangements.
The recreational activities listed below are available either on site or near the hotel; fees may apply.
- Golfing nearby
- Snorkeling nearby
- Surfing/boogie boarding nearby
- Sailing nearby
- Scuba diving nearby
- Windsurfing nearby
- Bicycle rentals nearby
- Hiking/biking trails nearby
- Parasailing nearby
- Volleyball on site
- Hot stone massage
- Deep tissue massage
- Steam room in spa
- Number of treatment rooms 6
- Couples treatment rooms
- Manicures and pedicures
- Body wraps
- Body scrubs
- Aromatherapy treatments
- Hydrotherapy treatments
- Sauna in spa
- Body treatments
- Facial treatments
To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.
- Roll-in shower
- Accessible bathroom
- Accessible parking
- In-room accessibility
Check-in time ends at Midnight
Check-in time starts at 3 PM
Check-out time is noon
Children and extra beds
- Children are welcome.
- Free rollaway/extra beds!
- Free cribs (infant beds)!
You need to know
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card are required at check-in for incidental charges.
No pets or service animals allowed
We should mention
This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. No pets and no service animals are allowed at this property.
Up to USD 2500 Resort Credit Promotion
Book a minimum 3-night stay for travel now - December 23, 2015 and receive a resort credit valid towards select resort services and amenities, including golf, spa, tours, romantic dinner, and scuba diving. Resort credit is offered in the following amounts, based on length of stay:
- USD 500 resort credit with a 3-night stay
- USD 750 resort credit with a 4-night stay
- USD 1500 resort credit with a 5-8 night stay
- USD 2000 resort credit with a 9-11 night stay
- USD 2500 resort credit with a 12-night minimum stay
Unlimited Phone Calls Promotion
All calls made from guestrooms to phone numbers within Mexico (excluding cell phones), the Continental United States of America, and Canada are complimentary.
Calls must be made from guestrooms. Other international calls are charged at a special rate. If unused, this service cannot be exchanged for cash value. Excludes calls to Hawaii, the Virgin Islands, Puerto Rico, and other international calls. Excludes -800 calls, calls through an outside operator, collect calls, calls using other phone companies, and calls to cell phones within Mexico.
Eat & Play All Palace Resorts Promotion
Book a stay now and your rate will include the following:
- Access to the facilities and restaurants at the resort’s sister properties, including:
- Beach Palace Resort All Inclusive
- Isla Mujeres Palace All Inclusive Resort
- Moon Palace Golf & Spa Resort All Inclusive
- Sun Palace Couples Only All Inclusive
- Cozumel Palace All Inclusive
Kids Stay, Play, and Eat Free Promotion
Book a stay in any room type or rate plan now-August 28, 2015 for travel June 1- Aug 31, 2015, and kids 12 and under stay, play, and eat for free.
Offer may not include taxes or gratuities. Limited to 2 children under the age of 12, per room. Reservations with overlapping dates qualify; discount will apply for nights within travel window. Proof of child age required at check-in. In the event the child is over the age of 12 at check-in, the difference in rate will be charged at check-in. Not applicable to reservations with employee rate, travel agent rate, FAMS, complimentary or compensatory stays. This promotion is subject to change without prior notice. Offer subject to availability. Details at check-in. Other restrictions may apply.