Book your room at Playacar Palace All Inclusive

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Serene oceanfront resort adjacent to Playa del Carmen

In Playacar community

Set on the sparkling sands of the Caribbean Sea, the Playacar Palace All Inclusive sits within a resort community and is adjacent to the Cozumel Island ferry terminal. The town of Playa del Carmen is 1 block away.

All-Inclusive resort

Included in the room rate at the Playacar Palace All Inclusive are cocktails at swim-up, poolside, and lobby bars; 24-hour room service; wireless Internet access; and exchange privileges with several companion resorts.

2-person tubs

Adjacent to private balconies or patios--many with ocean views--are two-person in-room jetted tubs. Rooms at Playacar Palace All Inclusive also include liquor dispensers, minibars, and LCD TVs with satellite channels.

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Playacar Palace All Inclusive

Fracc.Playacar Bahia del Espiritu Santo Esquina Abraira de Arriva Playa del Carmen QROO 77710
All-Inclusive Details

All-Inclusive Details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included.

Food and beverages

  • All meals, snacks, and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)
  • Meals and beverages at companion properties
  • Dining and beverage availability limited at one or more venues

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Land activities

  • Tennis
  • Volleyball

Kids' club

  • Supervised activities for children between 4 and 12 years old


  • Onsite entertainment and activities

Not included

  • Airport transfers
  • Childcare
  • Golf green fees
  • Laundry/dry cleaning services
  • Motorized water sports
  • Premium and/or non-domestic beverages
  • Scuba-diving certification
  • Scuba-diving lessons
  • Spa/beauty facilities and services
  • Offsite tours

Hotel Amenities

Hotel Amenities

The majority of amenities, activities, and gratuities at this resort are included in the room rate; guests will not be charged extra for the majority of amenities and activities (scroll up to the All-Inclusive Details section for more information). Complimentary wireless Internet access is provided to guests.

Adjacent to the Cozumel Island ferry terminal and one block from downtown Playa del Carmen, the Playacar Palace All Inclusive sits on the sparkling sands of the Caribbean Sea. Guests have use of a meandering oceanfront pool. A full-service spa and spa boutique are on site. Babysitting services are available for a surcharge, and ages 4–12 can join in arts and crafts and other supervised activities at the resort's kids club.

Dining options include casual buffets, Italian and Asian specialty restaurants, and 24-hour room service. Exchange privileges with several companion resorts include couples-only Sun Palace. The resort provides complimentary scheduled transportation to Moon Palace Golf & Spa Resort. While staying at Playacar Palace, guest are offered complimentary valet parking, and a shuttle service to and from the airport can be arranged for a surcharge.

  • Free valet parking
  • Beach umbrellas
  • Beach sun loungers
  • Beach towels
  • Babysitting or childcare (surcharge)
  • Free Wi-Fi
  • Number of buildings/towers - 1
  • Airport transportation (surcharge)
  • Full-service spa
  • Outdoor pool
  • Poolside bar
  • Swim-up bar
  • Use of nearby fitness center (complimentary)
  • Bar/lounge
  • Restaurant
  • Total number of rooms - 200
  • 24-hour front desk
  • Multilingual staff
  • ATM/banking
  • Gift shops or newsstand
  • Dry cleaning/laundry service
  • Number of floors - 5
  • Elevator/lift
  • Tennis on site
  • Free breakfast
  • Health club
  • Laundry facilities
  • Luggage storage
  • Hair salon
  • Shopping on site
  • Designated smoking areas
  • Tours/ticket assistance
  • Children's club
  • One meeting room
  • Picnic area
  • Porter/bellhop
  • Free self parking
  • Children's pool
  • Wedding services
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Family Friendly Amenities

Family Friendly Amenities

  • Family Hotel
  • Outdoor pool
  • Children's pool
  • Free Wi-Fi
  • Rollaway/extra beds available
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Cribs/infant beds (complimentary)


Available in all rooms: Free Wi-Fi

Available in some public areas: Free Wi-Fi



Free self parking, Free valet parking

Room Amenities

Room Amenities

  • Connecting/adjoining rooms available
  • Cribs/infant beds (complimentary)
  • Rollaway/extra beds available
  • Premium bedding
  • Room service (24 hours)
  • Climate control
  • Free long-distance calls
  • Phone
  • Free local calls
  • Minibar
  • Coffee/tea maker
  • Complimentary bottled water
  • Turndown service
  • Designer toiletries
  • Jetted bathtub
  • Bathrobes
  • Hair dryer
  • Slippers
  • Separate bathtub and shower
  • LCD TV
  • Iron/ironing board
  • Complimentary newspaper
  • Daily housekeeping
  • Private bathroom
  • Desk
  • Blackout drapes/curtains
  • In-room safe (laptop compatible)
  • Free Wi-Fi
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Where to Eat

Where to Eat

All meals, beverages, and gratuities at the following restaurants, snack spots, and bars are included in the room rate for this resort (scroll up to the All-Inclusive Details section for more information).

Cafe del Mar - Casual buffet restaurant. International and Mexican fares. Wet clothing or uncovered swimwear not permitted. Breakfast, lunch, and dinner.

Terrazza - A la carte Italian cuisine. Dress code enforced. Dinner.

MoMoNoHaNa - A la carte Asian cuisine. Dress code enforced. Dinner.

Room service - Available 24 hours a day.

Guests can also take advantage of privilege-exchange programs at all Palace resorts.

Bars at the Playacar Palace All Inclusive on the Riviera Maya include poolside, swim-up, and lobby options.

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Nearby Things to Do

Nearby Things to Do

The majority of recreational activities and facilities described below are included in the room rate for this resort (scroll up to the All-Inclusive details section for more information).

A large outdoor pool with swim-up bar meanders along the oceanfront and is surrounded by a large sundeck and lounge chairs that face the sea. Tennis courts and beach volleyball are also provided. Ages 4–12 have access to a complimentary kids club and a children's pool.

For additional surcharges, guests can play at the 27-hole Jack Nicklaus Signature golf course at Moon Golf & Spa Resort.

Complimentary scheduled transportation is provided to Moon Golf & Spa Resort. Guests also have access to snorkeling equipment (surcharge) at companion resort Cozumel Palace and to the beaches and swimming pools at several other companion resorts.

Other popular recreational activities include fishing excursions, scuba diving, horse riding, and parasailing (surcharges for all). The resort can assist with arrangements.

The recreational activities listed below are available either on site or near the hotel; fees may apply.

  • Golfing nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby
  • Windsurfing nearby
  • Sailing nearby
  • Scuba diving nearby
  • Hiking/biking trails nearby
  • Bicycle rentals nearby
  • Parasailing nearby
  • Volleyball on site
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Spa Services

Spa Services

  • Couples treatment rooms
  • Hydrotherapy treatments
  • Sauna in spa
  • Massages


To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessible bathroom
  • Accessible parking
  • In-room accessibility
Hotel Policies

Hotel Policies


Check-in time starts at 3 PM


Check-out time is noon

Payment types

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

No pets or service animals allowed

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We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. No pets and no service animals are allowed at this property.


Up to 2500 USD Resort Credit Promotion

Book a minimum 3-night stay now – January 31 2015, for travel now - 23 December 2015, and receive a resort credit good for select resort services and amenities including golf, spa, tours, romantic dinner, scuba diving, and upgraded wine selection. Resort credit is based on length of stay and will be offered in the following amounts:

  • $500 resort credit for 3-night stay
  • $750 resort credit for 4-night stay
  • $1500 resort credit for 5-8 night stays
  • $2000 resort credit for 9-11 night stays
  • $2500 resort credit for 12-night minimum stay
Offer valid for all room/rate categories. Credit applied to guest's final bill at check-out. One credit per booking, per stay. Complete details of inclusions, exclusions, and limitations available from the property directly either upon check-in or by contacting the property after booking; contact information appears on the confirmation. All services, products, are subject to availability. Golf credit is valid for resorts in Cancun and Riviera Maya. Resort credit for scuba diving at Cozumel Palace is valid for certified, non-certified divers, and beginners. Unused credits valid for up to 1 year from the check-out date and is transferable once to 1 guest. When using resort credit for My Palace Memories, resort credit Shop, and other products and services of this promotion, taxes and fees will apply. These taxes and fees can be paid with cash, credit card or other authorized means. Offer is subject to change. Other restrictions may apply.

Unlimited Phone Calls Promotion

All calls made from guestrooms to phone numbers within Mexico (excluding cell phones), the Continental United States of America, and Canada are complimentary.

Calls must be made from guestrooms. Other international calls are charged at a special rate. If unused, this service cannot be exchanged for cash value. Excludes calls to Hawaii, the Virgin Islands, Puerto Rico, and other international calls. Excludes -800 calls, calls through an outside operator, collect calls, calls using other phone companies, and calls to cell phones within Mexico.

Eat & Play All Palace Resorts Promotion

Book a stay now and your rate will include the following:

  • Access to the facilities and restaurants at the resort’s sister properties, including:
    • Beach Palace Resort All Inclusive
    • Isla Mujeres Palace All Inclusive Resort
    • Moon Palace Golf & Spa Resort All Inclusive
    • Sun Palace Couples Only All Inclusive
    • Cozumel Palace All Inclusive
Transportation to sister properties not included. Valid anytime, subject to availability. Other restrictions may apply.

Broadway on Ice Promotion

Book a 5-night minimum stay now - December 22, 2014 in any room category for travel December 22, 2014 - January 4, 2015 and receive up to 2 tickets to attend the Broadway on Ice performance at Moon Palace Golf and Spa Resort.

Full details at check-in. 5-night minimum stay required. Maximum of 2 tickets apply per double occupancy reservation, per stay; single occupancy bookings are entitled to 1 ticket. Transportation to Moon Palace arena will be available from Sun Palace, Beach Palace, and Le Blanc Spa Resort at a cost of $15, and $20 from Playacar Palace. Promotion is subject to change and may be discontinued without prior notice. Offer subject to availability. Other restrictions may apply.

Kids Stay, Play, and Eat Free Promotion

Book a stay in any room type or rate plan now-August 28, 2015 for travel June 1- Aug 31, 2015, and kids 12 and under stay, play, and eat for free.

Offer may not include taxes or gratuities. Limited to 2 children under the age of 12, per room. Reservations with overlapping dates qualify; discount will apply for nights within travel window. Proof of child age required at check-in. In the event the child is over the age of 12 at check-in, the difference in rate will be charged at check-in. Not applicable to reservations with employee rate, travel agent rate, FAMS, complimentary or compensatory stays. This promotion is subject to change without prior notice. Offer subject to availability. Details at check-in. Other restrictions may apply.

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