Book your room at Playacar Palace All Inclusive

Please enter your travel dates.

Done for now?

We will keep you updated on this hotel

Serene oceanfront resort adjacent to Playa del Carmen

In Playacar community

Set on the sparkling sands of the Caribbean Sea, the Playacar Palace All Inclusive sits within a resort community and is adjacent to the Cozumel Island ferry terminal. The town of Playa del Carmen is 1 block away.

All-Inclusive resort

Included in the room rate at the Playacar Palace All Inclusive are cocktails at swim-up, poolside, and lobby bars; 24-hour room service; wireless Internet access; and exchange privileges with several companion resorts.

2-person tubs

Adjacent to private balconies or patios--many with ocean views--are two-person in-room jetted tubs. Rooms at Playacar Palace All Inclusive also include liquor dispensers, minibars, and LCD TVs with satellite channels.

Show more

Hotel Amenities

All-Inclusive Details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included.

Food and beverages

  • All meals, snacks, and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)
  • Meals and beverages at companion properties
  • Dining and beverage availability limited at one or more venues

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Land activities

  • Tennis
  • Volleyball

Kids' club

  • Supervised activities for children between 4 and 12 years old

Entertainment

  • Onsite entertainment and activities

Not included

  • Airport transfers
  • Childcare
  • Golf green fees
  • Laundry/dry cleaning services
  • Motorized water sports
  • Premium and/or non-domestic beverages
  • Scuba-diving certification
  • Scuba-diving lessons
  • Spa/beauty facilities and services
  • Offsite tours

Hotel Amenities

The majority of amenities, activities, and gratuities at this resort are included in the room rate; guests will not be charged extra for the majority of amenities and activities (scroll up to the All-Inclusive Details section for more information). Complimentary wireless Internet access is provided to guests.

Adjacent to the Cozumel Island ferry terminal and one block from downtown Playa del Carmen, the Playacar Palace All Inclusive sits on the sparkling sands of the Caribbean Sea. Guests have use of a meandering oceanfront pool. A full-service spa and spa boutique are on site. Babysitting services are available for a surcharge, and ages 4–12 can join in arts and crafts and other supervised activities at the resort's kids club.

Dining options include casual buffets, Italian and Asian specialty restaurants, and 24-hour room service. Exchange privileges with several companion resorts include couples-only Sun Palace. The resort provides complimentary scheduled transportation to Moon Palace Golf & Spa Resort. While staying at Playacar Palace, guest are offered complimentary valet parking, and a shuttle service to and from the airport can be arranged for a surcharge.

  • Babysitting or childcare (surcharge)
  • Free valet parking
  • Full-service spa
  • Beach umbrellas
  • Beach sun loungers
  • Beach towels
  • Free WiFi
  • Number of buildings/towers - 1
  • Poolside bar
  • Swim-up bar
  • Free use of nearby fitness center
  • Children's club (free)
  • Total number of rooms - 200
  • 24-hour front desk
  • Multilingual staff
  • ATM/banking
  • Gift shops or newsstand
  • Dry cleaning/laundry service
  • Number of floors - 5
  • Elevator/lift
  • Tennis on site
  • Number of bars/lounges - 4
  • Business center
  • Free breakfast
  • Concierge services
  • 24-hour fitness facilities
  • Number of outdoor pools - 2
  • Luggage storage
  • Designated smoking areas
  • Tours/ticket assistance
  • Children's club
  • Shopping on site
  • Hair salon
  • Meeting rooms 2
  • Garden
  • Terrace
  • Porter/bellhop
  • Number of restaurants - 4
  • Free self parking
  • Children's pool
  • Wedding services
Show all hotel amenities

Family Friendly Amenities

  • Family Hotel
  • Outdoor pools
  • Children's pool
  • Free Wi-Fi
  • Children's club (free)
  • Babysitting or childcare (surcharge)
  • Cribs/infant beds (complimentary)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking, Free valet parking

Room Amenities

  • Connecting/adjoining rooms available
  • Free cribs/infant beds
  • Premium bedding
  • Room service (24 hours)
  • Climate control
  • Air conditioning
  • Phone
  • Free local calls
  • Free long-distance calls
  • Minibar (stocked, free items)
  • Coffee/tea maker
  • Free bottled water
  • Turndown service
  • Designer toiletries
  • Jetted bathtub
  • Separate bathtub and shower
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Slippers
  • Iron/ironing board
  • Satellite TV service
  • Daily housekeeping
  • Private bathroom
  • LED TV
  • Rollaway/extra beds (free)
  • Desk
  • Blackout drapes/curtains
  • Free WiFi
  • In-room safe (laptop compatible)
Show all room amenities

Where to Eat

All meals, beverages, and gratuities at the following restaurants, snack spots, and bars are included in the room rate for this resort (scroll up to the All-Inclusive Details section for more information).

Cafe del Mar - Casual buffet restaurant. International and Mexican fares. Wet clothing or uncovered swimwear not permitted. Breakfast, lunch, and dinner.

Terrazza - A la carte Italian cuisine. Dress code enforced. Dinner.

MoMoNoHaNa - A la carte Asian cuisine. Dress code enforced. Dinner.

Room service - Available 24 hours a day.

Guests can also take advantage of privilege-exchange programs at all Palace resorts.

Bars at the Playacar Palace All Inclusive on the Riviera Maya include poolside, swim-up, and lobby options.

Show dining options

Nearby Things to Do

The majority of recreational activities and facilities described below are included in the room rate for this resort (scroll up to the All-Inclusive details section for more information).

A large outdoor pool with swim-up bar meanders along the oceanfront and is surrounded by a large sundeck and lounge chairs that face the sea. Tennis courts and beach volleyball are also provided. Ages 4–12 have access to a complimentary kids club and a children's pool.

For additional surcharges, guests can play at the 27-hole Jack Nicklaus Signature golf course at Moon Golf & Spa Resort.

Complimentary scheduled transportation is provided to Moon Golf & Spa Resort. Guests also have access to snorkeling equipment (surcharge) at companion resort Cozumel Palace and to the beaches and swimming pools at several other companion resorts.

Other popular recreational activities include fishing excursions, scuba diving, horse riding, and parasailing (surcharges for all). The resort can assist with arrangements.

The recreational activities listed below are available either on site or near the hotel; fees may apply.

  • Golfing nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby
  • Sailing nearby
  • Scuba diving nearby
  • Windsurfing nearby
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Parasailing nearby
  • Volleyball on site
Show recreation options

Spa Services

  • Hot stone massage
  • Deep tissue massage
  • Steam room in spa
  • Number of treatment rooms 6
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Sauna in spa
  • Massages
  • Body treatments
  • Facial treatments
Show spa details

Accessibility

To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Roll-in shower
  • Accessible bathroom
  • Accessible parking
  • In-room accessibility

Hotel Policies

Check-in

Check-in time ends at Midnight

Check-in time starts at 3 PM

Check-out

Check-out time is noon

Payment types

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

No pets or service animals allowed

Show all policies

We should mention

This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. No pets and no service animals are allowed at this property.

Up to USD 2500 Resort Credit Promotion

Book a minimum 3-night stay for travel now - December 23, 2015 and receive a resort credit valid towards select resort services and amenities, including golf, spa, tours, romantic dinner, and scuba diving. Resort credit is offered in the following amounts, based on length of stay:

  • USD 500 resort credit with a 3-night stay
  • USD 750 resort credit with a 4-night stay
  • USD 1500 resort credit with a 5-8 night stay
  • USD 2000 resort credit with a 9-11 night stay
  • USD 2500 resort credit with a 12-night minimum stay
Valid for all room/rate categories. Credit applied to guest's final bill at check-out. One credit per booking, per stay. Complete details of inclusions, exclusions, and limitations available from the property directly either upon check-in or by contacting the property after booking; contact information appears on the confirmation. All services, products, are subject to availability. Golf credit is valid for resorts in Cancun and Riviera Maya. Resort credit for scuba diving at Cozumel Palace is valid for certified and non-certified divers and beginners. Unused credits valid for up to 1 year from the check-out date and is transferable once to 1 guest. Unused credit option is only available for check-in as of December 24, 2015. When using resort credit for My Palace Memories, Resort Credit Shop, and other products and services of this promotion, taxes and fees will apply. These taxes and fees can be paid with cash, credit card, or other authorized means. Offer is subject to change. Other restrictions may apply.

Unlimited Phone Calls Promotion

All calls made from guestrooms to phone numbers within Mexico (excluding cell phones), the Continental United States of America, and Canada are complimentary.

Calls must be made from guestrooms. Other international calls are charged at a special rate. If unused, this service cannot be exchanged for cash value. Excludes calls to Hawaii, the Virgin Islands, Puerto Rico, and other international calls. Excludes -800 calls, calls through an outside operator, collect calls, calls using other phone companies, and calls to cell phones within Mexico.

Eat & Play All Palace Resorts Promotion

Book a stay now and your rate will include the following:

  • Access to the facilities and restaurants at the resort’s sister properties, including:
    • Beach Palace Resort All Inclusive
    • Isla Mujeres Palace All Inclusive Resort
    • Moon Palace Golf & Spa Resort All Inclusive
    • Sun Palace Couples Only All Inclusive
    • Cozumel Palace All Inclusive
Transportation to sister properties not included. Valid anytime, subject to availability. Other restrictions may apply.

Kids Stay, Play, and Eat Free Promotion

Book a stay in any room type or rate plan now-August 28, 2015 for travel June 1- Aug 31, 2015, and kids 12 and under stay, play, and eat for free.

Offer may not include taxes or gratuities. Limited to 2 children under the age of 12, per room. Reservations with overlapping dates qualify; discount will apply for nights within travel window. Proof of child age required at check-in. In the event the child is over the age of 12 at check-in, the difference in rate will be charged at check-in. Not applicable to reservations with employee rate, travel agent rate, FAMS, complimentary or compensatory stays. This promotion is subject to change without prior notice. Offer subject to availability. Details at check-in. Other restrictions may apply.

Rock Out at Palace Resorts - Legendary Concert Line-Up

Book a stay now - April 25, 2015 in any room or rate category for travel that includes the dates noted below and receive 2 complimentary tickets (based on double occupancy) to one of the shows plus pre-show dinner:

  • Live music with Kansas on February 13 - 14, 2015
  • REO Speedwagon on March 21, 2015
  • Creedence Clearwater Revisited on April 24 - 25, 2015
Guests must contact the property after booking to reserve show tickets by calling the number on the reservation confirmation. Offer applies to bookings from the U.S. only. 2 complimentary tickets will be given based on double occupancy. Rooms with single occupancy meeting the promotion requirements will receive 1 ticket. Guests attending the concert will also be treated to a pre-show dinner before the main event. Dinner prior to event is reserved solely for guests attending the concert that same night. All tickets are subject to availability and will be available upon guests' arrival. Guests who do not qualify for complimentary tickets or guests who wish to purchase additional tickets can purchase them for an additional cost at the property. Tickets allowed per reservation are based on number of guests in room. Children under the age of 10 will not be permitted in the show under any circumstances. Offer is applicable to all existing reservations meeting the terms and conditions. Reservations with overlapping dates qualify. Not extended to reservations with travel agent rate, employee rate, FAMS, or complimentary or compensatory stays. Not redeemable for cash. Guest cannot use the 1500 Resort Credit promotion to purchase extra tickets. This promotion is not transferrable to guests in other rooms. Applicable to social/leisure and wedding groups of 25 rooms or less. All previously sent close-outs and inventory changes still apply and remain in place. Offer is subject to change or may be discontinued without prior notice. Other restrictions may apply.

Show more
Sorry, we seem to have had an issue loading our review content. Try again?