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Deluxe Room, Resort View - All Inclusive
Deluxe Room, Partial Sea View - All Inclusive
Deluxe Room, Ocean View - All Inclusive
- One King Bed
Honeymoon Suite, 1 King Bed - All Inclusive
Serene oceanfront resort adjacent to Playa del Carmen
VIP Access™ Hotel
We carefully hand-picked this hotel based on its dedication to service and excellent guest reviews.
At VIP Access hotels, Expedia© Elite Plus© members receive free room upgrades and other perks upon availability at check-in.See details
In Playacar community
Set on the sparkling sands of the Caribbean Sea, the Playacar Palace All Inclusive sits within a resort community and is adjacent to the Cozumel Island ferry terminal. The town of Playa del Carmen is 1 block away.
Included in the room rate at the Playacar Palace All Inclusive are cocktails at swim-up, poolside, and lobby bars; 24-hour room service; wireless Internet access; and exchange privileges with several companion resorts.
Adjacent to private balconies or patios--many with ocean views--are two-person in-room jetted tubs. Rooms at Playacar Palace All Inclusive also include liquor dispensers, minibars, and LCD TVs with satellite channels.
- All-Inclusive Details
This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included.
Food and beverages
- All meals, snacks, and beverages included
- 24-hour room service
- In-room minibar (all beverages included)
- Meals and beverages at companion properties
- Dining and beverage availability limited at one or more venues
Activities and facilities/equipment
All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.
- Supervised activities for children between 4 and 12 years old
- Arts and crafts
- Beach activities
- Onsite entertainment and activities
- Airport transfers
- Golf green fees
- Laundry/dry cleaning services
- Motorized water sports
- Premium and/or non-domestic beverages
- Scuba-diving certification
- Scuba-diving lessons
- Spa/beauty facilities and services
- Offsite tours
The majority of amenities, activities, and gratuities at this resort are included in the room rate; guests will not be charged extra for the majority of amenities and activities (scroll up to the All-Inclusive Details section for more information). Complimentary wireless Internet access is provided to guests.
Adjacent to the Cozumel Island ferry terminal and one block from downtown Playa del Carmen, the Playacar Palace All Inclusive sits on the sparkling sands of the Caribbean Sea. Guests have use of a meandering oceanfront pool. A full-service spa and spa boutique are on site. Babysitting services are available for a surcharge, and ages 4–12 can join in arts and crafts and other supervised activities at the resort's kids club.
Dining options include casual buffets, Italian and Asian specialty restaurants, and 24-hour room service. Exchange privileges with several companion resorts include couples-only Sun Palace. The resort provides complimentary scheduled transportation to Moon Palace Golf & Spa Resort. While staying at Playacar Palace, guest are offered complimentary valet parking, and a shuttle service to and from the airport can be arranged for a surcharge.
- Number of buildings/towers - 1
- Airport transportation (surcharge)
- Full-service health spa
- Beach umbrellas
- Beach sun loungers
- Beach towels
- Babysitting or childcare (surcharge)
- Free self parking
- Free valet parking
- Free Wi-Fi
- Swimming pool - outdoor
- Poolside bar
- Swim-up bar
- Concierge desk
- Use of nearby fitness center (complimentary)
- Room service (24 hours)
- Event catering
- Banquet facilities
- Multilingual staff
- 24-hour front desk
- Total number of rooms - 200
- Gift shops or newsstand
- Tour assistance
- Currency exchange
- Medical assistance available
- Dry cleaning/laundry service
- Air-conditioned public areas
- Number of floors - 5
- Tennis on site
- Free breakfast
- Hair salon
- Shopping on site
- Designated smoking areas
- Tours/ticket assistance
- Children's club
- Laundry facilities
- Health club
- Luggage storage
- One meeting/conference room
- Picnic area
- Security guard
- Swimming pool - children's
- Wedding services
Available in all rooms: Free Wi-Fi
Available in some public areas: Free Wi-Fi
Free self parking, Free valet parking
- Room Amenities
- Connecting / adjoining rooms available
- Cribs/infant beds (complimentary)
- Rollaway/extra beds available
- Premium bedding
- Climate control
- Free long-distance calls
- Direct-dial phone
- Free local calls
- Coffee/tea maker
- Complimentary bottled water
- Wake-up calls
- Turndown service
- Designer toiletries
- Separate bathtub and shower
- Hair dryer
- Jetted bathtub
- LCD TV
- Iron/ironing board
- Window opens
- Clock radio
- Voice mail
- Complimentary newspaper
- Daily housekeeping
- Private bathroom
- Bathroom phone
- Makeup/shaving mirror
- Electronic/magnetic keys
- Blackout drapes/curtains
- In-room safe (laptop compatible)
- Free Wi-Fi
All meals, beverages, and gratuities at the following restaurants, snack spots, and bars are included in the room rate for this resort (scroll up to the All-Inclusive Details section for more information).
Cafe del Mar - Casual buffet restaurant. International and Mexican fares. Wet clothing or uncovered swimwear not permitted. Breakfast, lunch, and dinner.
Terrazza - A la carte Italian cuisine. Dress code enforced. Dinner.
MoMoNoHaNa - A la carte Asian cuisine. Dress code enforced. Dinner.
Room service - Available 24 hours a day.
Guests can also take advantage of privilege-exchange programs at all Palace resorts.
Bars at the Playacar Palace All Inclusive on the Riviera Maya include poolside, swim-up, and lobby options.
The majority of recreational activities and facilities described below are included in the room rate for this resort (scroll up to the All-Inclusive details section for more information).
A large outdoor pool with swim-up bar meanders along the oceanfront and is surrounded by a large sundeck and lounge chairs that face the sea. Tennis courts and beach volleyball are also provided. Ages 4–12 have access to a complimentary kids club and a children's pool.
For additional surcharges, guests can play at the 27-hole Jack Nicklaus Signature golf course at Moon Golf & Spa Resort.
Complimentary scheduled transportation is provided to Moon Golf & Spa Resort. Guests also have access to snorkeling equipment (surcharge) at companion resort Cozumel Palace and to the beaches and swimming pools at several other companion resorts.
Other popular recreational activities include fishing excursions, scuba diving, horse riding, and parasailing (surcharges for all). The resort can assist with arrangements.
The recreational activities listed below are available either on site or near the hotel; fees may apply.
- Golf - driving range nearby
- Golfing nearby
- Windsurfing nearby
- Motor boating nearby
- Snorkeling nearby
- Surfing/boogie boarding nearby
- Rowing or canoeing nearby
- Sailing nearby
- Scuba diving nearby
- Aerobics nearby
- Basketball nearby
- Yoga classes/instruction nearby
- Bicycle rentals nearby
- Hiking/biking trails nearby
- Horse riding/rental nearby
- Parasailing nearby
- Bird watching nearby
- Fishing nearby
- Swimming on site
- Volleyball on site
- Spa boutique
- Couples treatment rooms
- Hydrotherapy treatments
- Sauna in spa
To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.
- Accessible bathroom
- Accessible parking
- In-room accessibility
Policies & Fees
Check-in time starts at 3 PM
Check-out time is noon
- Payment types
Accepted at this hotel: American Express, MasterCard, Visa, Cash not accepted
Pets not allowed
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card are required at check-in for incidental charges.
- Additional Details
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. No pets and no service animals are allowed at this property.
Unlimited Phone Calls Promotion
All calls made from guestrooms to phone numbers within Mexico (excluding cell phones), the Continental United States of America, and Canada are complimentary.
Calls must be made from guestrooms. Other international calls are charged at a special rate. If unused, this service cannot be exchanged for cash value. Excludes calls to Hawaii, the Virgin Islands, Puerto Rico, and other international calls. Excludes -800 calls, calls through an outside operator, collect calls, calls using other phone companies, and calls to cell phones within Mexico.
Resort Credit Promotion
Book a minimum 3-night stay now - 30 April 2014, for travel now - 23 December 2014, and receive a resort credit good for select resort services and amenities including golf, spa, tours, Romantic Dinner, scuba diving, and upgraded wine selection. Resort credit will be offered in the following amounts:
- $500 resort credit for stays of 3 nights
- $750 resort credit for stays of 4 nights
- $1500 resort credit for stays of 5 - 8 nights
- $2000 resort credit for stays of 9 - 11 nights
- $2500 resort credit for stays of 12 or more nights
Eat & Play All Palace Resorts Promotion
Book a stay now and your rate will include the following:
- Access to the facilities and restaurants at the resort’s sister properties, including:
- Beach Palace Resort All Inclusive
- Isla Mujeres Palace All Inclusive Resort
- Moon Palace Golf & Spa Resort All Inclusive
- Sun Palace Couples Only All Inclusive
- Cozumel Palace All Inclusive
Ricky Martin LIVE Promotion
Book a 5-night minimum stay 9 September - 28 December 2013 in any room category, for travel 25 December 2013 - 2 January 2014, and receive up to 2 tickets to attend the Ricky Martin concert for Saturday, 28 December 2013 at Moon Palace Golf and Spa Resort.
Details available at check-in. 5-night minimum stay required. Maximum of 2 tickets apply per double occupancy reservation, per stay; single occupancy bookings are entitled to 1 ticket. Tickets will be assigned in Gold Level for Palace Resorts guests and Platinum Level for Le Blanc Spa Resort guests. Promotion applicable to all existing reservations meeting the terms and conditions of the promotion. Reservations with overlapping dates qualify. Not redeemable for cash. This promotion is not transferrable to guests in other rooms. Not applicable to group bookings. Guest cannot use the resort credit promotion to purchase extra tickets. Promotion does not apply to guest staying at Isla Mujeres Palace and Cozumel Palace. For additional tickets and for guests who do not qualify for complimentary tickets, they can be purchased through Ticketmaster/MX or through the PVP Desk. PVP Desk will also process ticket upgrades. Transportation to and from the concert is included to/from participating Resorts. Promotion is subject to change or may be discontinued without prior notice. Not extended to reservations with travel agent rate, employee rate, FAMS, complementary, or compensatory stays. Other restrictions may apply.
Cirque Dreams Holidaze!!
Book a 5-7 night minimum stay 20 August 2013 - 5 January 2014 in any room or rate category, for travel 20 December 2013 - 6 January 2014, will receive up to 2 tickets to attend a performance of Cirque Dreams Holidaze at Moon Spa Golf & Spa Resort. Guest who book 7-nights or more in an Ocean View room or upper room category will receive 1 extra ticket.
Details available at check-in. 5-night minimum stay required. Promotion applicable to all existing reservations meeting the terms and conditions of the promotion and to new bookings only. Promotion not transferrable to guests in other rooms. Complimentary tickets are not redeemable for cash; cannot be sold or exchanged. Transportation will be available for a cost of $10USD to the Hotel Zone properties and $15USD for Playacar Palace. This $10USD cost is for one round trip, per person, for the first show only, and only valid on Mondays, Wednesdays and Fridays. Blackout dates: 24 December, December 28, and 31 December 2013. Not applicable to group bookings. Guests cannot purchase additional concert tickets with resort credit. Not applicable to travel agent rate, tour operator, employee rate, FAM trips, site inspections, complimentary or compensatory stays. Offer is subject to change or cancellation without prior notice and cannot be redeemed for cash or transferred to guests in other rooms. Other restrictions may apply.