Book your room at Playacar Palace All Inclusive
Deluxe Room, Resort View
Deluxe Room, Partial Sea View
Deluxe Room, Ocean View
Honeymoon Suite, 1 King Bed
Suite, 1 King Bed, Oceanfront (Sand Suite)
Serene oceanfront resort adjacent to Playa del Carmen
VIP Access™ Hotel
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In Playacar community
Set on the sparkling sands of the Caribbean Sea, the Playacar Palace All Inclusive sits within a resort community and is adjacent to the Cozumel Island ferry terminal. The town of Playa del Carmen is 1 block away.
Included in the room rate at the Playacar Palace All Inclusive are cocktails at swim-up, poolside, and lobby bars; 24-hour room service; wireless Internet access; and exchange privileges with several companion resorts.
Adjacent to private balconies or patios--many with ocean views--are two-person in-room jetted tubs. Rooms at Playacar Palace All Inclusive also include liquor dispensers, minibars, and LCD TVs with satellite channels.Information missing or incorrect? Tell us!
Playacar Palace All Inclusive
This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included.
Food and beverages
- All meals, snacks, and beverages included
- 24-hour room service
- In-room minibar (all beverages included)
- Meals and beverages at companion properties
- Dining and beverage availability limited at one or more venues
Activities and facilities/equipment
All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.
- Supervised activities for children between 4 and 12 years old
- Onsite entertainment and activities
- Airport transfers
- Golf green fees
- Laundry/dry cleaning services
- Motorized water sports
- Premium and/or non-domestic beverages
- Scuba-diving certification
- Scuba-diving lessons
- Spa/beauty facilities and services
- Offsite tours
The majority of amenities, activities, and gratuities at this resort are included in the room rate; guests will not be charged extra for the majority of amenities and activities (scroll up to the All-Inclusive Details section for more information). Complimentary wireless Internet access is provided to guests.
Adjacent to the Cozumel Island ferry terminal and one block from downtown Playa del Carmen, the Playacar Palace All Inclusive sits on the sparkling sands of the Caribbean Sea. Guests have use of a meandering oceanfront pool. A full-service spa and spa boutique are on site. Babysitting services are available for a surcharge, and ages 4–12 can join in arts and crafts and other supervised activities at the resort's kids club.
Dining options include casual buffets, Italian and Asian specialty restaurants, and 24-hour room service. Exchange privileges with several companion resorts include couples-only Sun Palace. The resort provides complimentary scheduled transportation to Moon Palace Golf & Spa Resort. While staying at Playacar Palace, guest are offered complimentary valet parking, and a shuttle service to and from the airport can be arranged for a surcharge.
- Free Wi-Fi
- Full-service health spa
- Number of buildings/towers - 1
- Airport transportation (surcharge)
- Beach umbrellas
- Beach sun loungers
- Beach towels
- Babysitting or childcare (surcharge)
- Free self parking
- Free valet parking
- Swimming pool - outdoor
- Poolside bar
- Swim-up bar
- Concierge desk
- Use of nearby fitness center (complimentary)
- Room service (24 hours)
- Banquet facilities
- Event catering
- Total number of rooms - 200
- 24-hour front desk
- Multilingual staff
- Medical assistance available
- Currency exchange
- Gift shops or newsstand
- Tour assistance
- Dry cleaning/laundry service
- Air-conditioned public areas
- Number of floors - 5
- Tennis on site
- Free breakfast
- Laundry facilities
- Children's club
- Designated smoking areas
- Tours/ticket assistance
- Hair salon
- Shopping on site
- Health club
- One meeting/conference room
- Luggage storage
- Picnic area
- Security guard
- Swimming pool - children's
- Wedding services
Available in all rooms: Free Wi-Fi
Available in some public areas: Free Wi-Fi
Free self parking, Free valet parking
- In the room
- Connecting / adjoining rooms available
- Cribs/infant beds (complimentary)
- Rollaway/extra beds available
- Premium bedding
- Climate control
- Direct-dial phone
- Free long-distance calls
- Free local calls
- Coffee/tea maker
- Complimentary bottled water
- Turndown service
- Designer toiletries
- Separate bathtub and shower
- Hair dryer
- Jetted bathtub
- Iron/ironing board
- LCD TV
- Complimentary newspaper
- Daily housekeeping
- Private bathroom
- In-room safe (laptop compatible)
- Free Wi-Fi
- Blackout drapes/curtains
- Eat and drink
All meals, beverages, and gratuities at the following restaurants, snack spots, and bars are included in the room rate for this resort (scroll up to the All-Inclusive Details section for more information).
Cafe del Mar - Casual buffet restaurant. International and Mexican fares. Wet clothing or uncovered swimwear not permitted. Breakfast, lunch, and dinner.
Terrazza - A la carte Italian cuisine. Dress code enforced. Dinner.
MoMoNoHaNa - A la carte Asian cuisine. Dress code enforced. Dinner.
Room service - Available 24 hours a day.
Guests can also take advantage of privilege-exchange programs at all Palace resorts.
Bars at the Playacar Palace All Inclusive on the Riviera Maya include poolside, swim-up, and lobby options.
The majority of recreational activities and facilities described below are included in the room rate for this resort (scroll up to the All-Inclusive details section for more information).
A large outdoor pool with swim-up bar meanders along the oceanfront and is surrounded by a large sundeck and lounge chairs that face the sea. Tennis courts and beach volleyball are also provided. Ages 4–12 have access to a complimentary kids club and a children's pool.
For additional surcharges, guests can play at the 27-hole Jack Nicklaus Signature golf course at Moon Golf & Spa Resort.
Complimentary scheduled transportation is provided to Moon Golf & Spa Resort. Guests also have access to snorkeling equipment (surcharge) at companion resort Cozumel Palace and to the beaches and swimming pools at several other companion resorts.
Other popular recreational activities include fishing excursions, scuba diving, horse riding, and parasailing (surcharges for all). The resort can assist with arrangements.
The recreational activities listed below are available either on site or near the hotel; fees may apply.
- Golfing nearby
- Golf - driving range nearby
- Windsurfing nearby
- Motor boating nearby
- Snorkeling nearby
- Surfing/boogie boarding nearby
- Rowing or canoeing nearby
- Sailing nearby
- Scuba diving nearby
- Aerobics nearby
- Basketball nearby
- Yoga classes/instruction nearby
- Bicycle rentals nearby
- Hiking/biking trails nearby
- Horse riding/rental nearby
- Parasailing nearby
- Bird watching nearby
- Fishing nearby
- Swimming on site
- Volleyball on site
- Couples treatment rooms
- Hydrotherapy treatments
- Sauna in spa
To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.
- Accessible bathroom
- Accessible parking
- In-room accessibility
The Fine Print for Playacar Palace All Inclusive
Check-in time starts at 3 PM
Check-out time is noon
- How you can pay
Accepted at this hotel: American Express, MasterCard, Visa, Cash not accepted
- You need to know
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card are required at check-in for incidental charges.
- We Should Mention
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. No pets and no service animals are allowed at this property.
Resort Credit Promotion
Book a minimum 3-night stay now - September 30, 2014, for travel now - December 23, 2015 and receive a resort credit valid towards select resort services and amenities, such as golf, spa, tours, Romantic Dinner, Scuba diving, and upgraded wine selection. Resort credit will be offered in the following amounts:
- USD 500 resort credit for 3-night stays
- USD 750 resort credit for 4-night stays
- USD 1,500 resort credit for 5-8 night stays
- USD 2,000 resort credit for 9-11 night stays
- USD 2,500 resort credit for 12-night minimum stays
Unlimited Phone Calls Promotion
All calls made from guestrooms to phone numbers within Mexico (excluding cell phones), the Continental United States of America, and Canada are complimentary.
Calls must be made from guestrooms. Other international calls are charged at a special rate. If unused, this service cannot be exchanged for cash value. Excludes calls to Hawaii, the Virgin Islands, Puerto Rico, and other international calls. Excludes -800 calls, calls through an outside operator, collect calls, calls using other phone companies, and calls to cell phones within Mexico.
Eat & Play All Palace Resorts Promotion
Book a stay now and your rate will include the following:
- Access to the facilities and restaurants at the resort’s sister properties, including:
- Beach Palace Resort All Inclusive
- Isla Mujeres Palace All Inclusive Resort
- Moon Palace Golf & Spa Resort All Inclusive
- Sun Palace Couples Only All Inclusive
- Cozumel Palace All Inclusive