Deluxe Suite, 1 King Bed, Jetted Tub, City View | Bathroom | Shower, designer toiletries, hair dryer, towels

Reviews of Posada Mariposa Boutique Hotel

3.5 out of 5
Posada Mariposa Boutique Hotel
5a Avenida Entre Calle 24 y 26, Playa del Carmen, QROO

Reviews

8.4

Very Good

Rating 10 - Excellent. 305 out of 722 reviews" "
Rating 8 - Good. 257 out of 722 reviews" "
Rating 6 - Okay. 109 out of 722 reviews" "
Rating 4 - Poor. 31 out of 722 reviews" "
Rating 2 - Terrible. 20 out of 722 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Lori

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Caio

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Feb 2024

10/10 Excellent

Susan

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Loved staying here! Right on 5th Avenue in the heart of Playa. Not on the beach but there are lots of places to get to the beach in minutes. The room was spotless and lovely. Bed was so comfortable. Sheets and comforter were the softest I’ve ever felt! We could hear a little of the street noise in the late evening but it shuts down and the hotel itself was very quiet. Front desk staff lovely and helpful. Thanks especially to Maria! Breakfast continental was included at the Italian restaurant on the corner which was good and convenient. Great if you want a quiet oasis after a day of fun in Playa!
Stayed 3 nights in Feb 2024

4/10 Poor

Manuel, Dallas

Traveled with partner
Liked: Cleanliness, property conditions & facilities
The bed was very uncomfortable to sleep on because it was tough.
Stayed 4 nights in Feb 2024

8/10 Good

Debora

Liked: Cleanliness, property conditions & facilities
Great location
Stayed 1 night in Jan 2024

10/10 Excellent

SAMIR

Liked: Cleanliness, property conditions & facilities
Property is great, friendly staff. Like everyone else said the bebs are horrible. Replace them...
Stayed 7 nights in Jan 2024

10/10 Excellent

Alejandro, Joliet

Stayed 1 night in Jan 2024

8/10 Good

Martha

Stayed 2 nights in Jan 2024

2/10 Terrible

George

Traveled with family
Disliked: Cleanliness, room comfort
Stayed 3 nights in Dec 2023

10/10 Excellent

FRANZ

Stayed 6 nights in Dec 2023

10/10 Excellent

Sandy

Liked: Cleanliness, room comfort
Very nice!
Very nice hotel with great location. We had a nice time! Staff is wonderful and the room and decor are very nice.
Stayed 3 nights in Dec 2023

10/10 Excellent

Carlos

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
His unique stile, feeling like you’re in another place.
Stayed 4 nights in Dec 2023

8/10 Good

Gerardo Lomeli

Stayed 12 nights in Nov 2023

8/10 Good

Pouya

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
loved this hotel! we got the suite with private balcony and jet tub.. it was so nice! the lobby was beautiful and the staff was super nice and accommodating. only thing I didnt care for, was the bed was not soft, but I sill got good sleep. the hotel is situated right on La Quinta Avenida, so there are alot of options for food and the area felt safe and all the people around are helpful if you need anything.
Stayed 1 night in Dec 2023

6/10 Okay

melony

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Loud music but it wasn’t a bother to us. On 5th street and everything was close by. Bed are hard!! We booked 6 rooms (big family) all agree the beds were horrible. Overall 4/5 due to location, staff and cleanliness Date stayed Nov 20, 2023- Nov 25, 2023
Stayed 5 nights in Nov 2023

10/10 Excellent

Luis

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very helpful and friendly

10/10 Excellent

Aimee L.

Traveled with family
Liked: Cleanliness, property conditions & facilities
With the exception of parking it was great. Our car got booted for not paying the meter. The meters were not working and I could not get them to understand. It was 9 pm and could not contact anyone. Other than that it was a great stay
Stayed 7 nights in Oct 2023

10/10 Excellent

Marcela

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Oct 2023

8/10 Good

JOSE

Liked: Cleanliness, property conditions & facilities
La mezcladora de agua caliebte y fria en el baño ( sale caliente o fria) no la puedes poner tibia en lo demas excelente lugar muy recomendable en TODO.
Stayed 5 nights in Oct 2023

10/10 Excellent

Noelia

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Oct 2023

10/10 Excellent

Mira

Traveled with family
Liked: Cleanliness, property conditions & facilities
Nice hotel for the price, very nice staff
Stayed 5 nights in Oct 2023

10/10 Excellent

Luis

Stayed 1 night in Sep 2023

8/10 Good

Luis

Liked: Cleanliness, amenities, property conditions & facilities
I stayed in the suite 50, everything was great except for the shower, wasn't enough water pressure. It took excessive extra time to finish up.
Stayed 2 nights in Sep 2023

6/10 Okay

Kevin Joji

Liked: Property conditions & facilities
The place was decent, got a pretty good price for it. The AC wasn’t that strong though, and I couldn’t leave my card in to run the AC while I left for the day. Biggest positive is that it’s right on the strip of 5th avenue.
Stayed 3 nights in Sep 2023

10/10 Excellent

Pedro, San Clemente

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Excellent customer service, great location.
Stayed 3 nights in Sep 2023

10/10 Excellent

Sherkita

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Located right on 5th Avenue.
Stayed 2 nights in Sep 2023

10/10 Excellent

Beverly

Stayed 2 nights in Aug 2023

8/10 Good

Luis

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was in the middle of 5th ave which is like Main street. You will have loud music until 2 am, but the windows drowned out most of it when they are closed. The rooms were cute, and the hotel had a nice atmosphere. The only down side is that the electricity only works when your key is in the room, which is an awesome idea. However, when you leave food in the fridge and then go out for the day you will come back to rotten food bc the electricity goes off when you take the key with you haha. front desk was kind and helpful, there are no phones in the rooms, but we asked if they could come knock on our door if we weren't out at 4 am, they were kind enough to agree. The final walk through was easy they just check to make sure you didn't damage anything. Beds are old and firm but clean and smelled nice, they had lots of pillows too! The hotel gave us robes and towels for the shower. They also give you blue towels to take out of the hotel and use at the beach in case you forgot your own and don't want to spend $30 USD for 1 towel at the shops. there's no parking, but we were able to find close parking nightly even during the 1st week of August.
Stayed 2 nights in Aug 2023

10/10 Excellent

Pedro

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything is near
Stayed 7 nights in Aug 2023

10/10 Excellent

Beverly

Stayed 1 night in Aug 2023

10/10 Excellent

Diane, Los Angeles

Liked: Cleanliness
Stayed 7 nights in Jul 2023

10/10 Excellent

litza m

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excelente hotel , desayuno súper rico ,los empleados muy honestos, muy serviciales les cuento que me cancelaron mi vuelo y sin pensarlo dos veces opté por reservarlo otra vez La Playa es cerca muchas discotecas y tiendas malls y restaurantes la mejor opción para quedarse Bueno y económico en Playa del Carmen
Stayed 3 nights in Jul 2023

8/10 Good

Joachim

Liked: Cleanliness, room comfort
Good budget option in town
perfect location, very quiet considering it is on 5th, very clean, super nice staff. Only complaint was the room was pretty dark and the bed was hard!
Stayed 3 nights in May 2023

10/10 Excellent

Julie

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff was really lind, quiet and cozy
Stayed 1 night in May 2023

10/10 Excellent

Beverly

Stayed 1 night in Apr 2023

8/10 Good

Mike

Stayed 1 night in Apr 2023

10/10 Excellent

Martin, Katy

Liked: Cleanliness, amenities, property conditions & facilities
this is a unique, quiet, quaint property in the middle of the action and next to coco bongo in Playa. We were quite surprised to find this place to spend the night. Location price= great place
Stayed 1 night in Mar 2023

10/10 Excellent

David Lee, Round Rock

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Pros: Staff was friendly, helpful and speak English. AC worked well. Comfy beds. Large bathroom. Shampoo and soap included. Security Safe and closet included. Right on Quinta Avenida (5th Street) action. Close to beach. Price of hotel is very reasonable. Cons: Bed nightstand drawers need maintenance but rhis is a minor issue.
Stayed 7 nights in Mar 2023

8/10 Good

Mario

Liked: Cleanliness, room comfort
You will love it!
My stay at this hotel was a good choice for being right where the action is, good food near by in all directions, and music all around too...you will love it!
Stayed 11 nights in Feb 2023

10/10 Excellent

Gary

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This Boutique Hotel is exactly like the photos, beautiful. It is located on Quinta Avenida with all the shops, food, and music. Very walkable, open the door and you are there.
Stayed 3 nights in Feb 2023

10/10 Excellent

Corinne

Liked: Cleanliness, room comfort
What a little gem
A beautiful place. Suprizingly quiet since it is right on main street. Comfortable and cute.
Stayed 2 nights in Feb 2023

8/10 Good

Lynn

Liked: Property conditions & facilities
Stayed 4 nights in Feb 2023

10/10 Excellent

Liubov, Austin

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 15 nights in Jan 2023

10/10 Excellent

Robert

Liked: Cleanliness, property conditions & facilities
It good

10/10 Excellent

Jose

Stayed 1 night in Jan 2023

10/10 Excellent

B

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lots of plants creating a calm atmosphere, very clean, great water pressure in the shower. Very nice breakfast included, staff all very helpful.

8/10 Good

Joel

Liked: Cleanliness, amenities, property conditions & facilities
They surprisingly offered free breakfast, which was pretty nice. I would say my main issue is that even though I was on a second floor, rear-of-the-hotel room I could easily hear all the commotion coming for outside. It's a noticeable problem.

10/10 Excellent

Kimberly

Liked: Amenities, property conditions & facilities
Very comfortable stay.reception staff were very kind and friendly. I liked the water cooler in the reception. Bed was comfortable and I liked the room, the blue floor. Easy access to everything, we did a lot of walking.I liked the breakfast served at the restaurant next door.

6/10 Okay

LiLiane

Disliked: Room comfort
Lobby was the only special thing about this hotel. I was put in room number 12 on the first floor in the back across from the bathroom. I don’t know what they were doing, but there was noise all hours of the day. Like housekeeping was cleaning 24 seven. I could not get any sleep. My room had a double bed, and a twin bed, a desk. The bathroom had no shower curtain. The toilet seat was so flimsy and cheap. They need to replace it literally is a plastic lid and seat! I don’t know where the water came from every time I flush the toilet, but the floor would be wet!! The price I pay was definitely not worth the stay here. When I checked in their key reader Was not working. Therefore, they had to let me in to my room. And I had to be let into my room. Every time I came back into the hotel until later that evening.. The hotel is located more on the local end of the Avenue, then the tour seating. Which is fantastic if you want to check out restaurants that aren’t crazy busy. It is halfway between two malls, also on the Avenue. About a 15 minute walk from the hotel to the. ADO Bus Twrminal.
Stayed 1 night in Dec 2022