GUEST REVIEWS
Expedia Guest Rating
of guests recommend
TripAdvisor Traveler Rating
TripAdvisor provides an assessment of hotel quality based on more than 40 million reviews & opinions from real travelers. The traveler rating represents an average of individual ratings for this hotel.
See all #### TripAdvisor ReviewsRooms & Rates
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Standard Room - All Inclusive
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Master 1 Bedroom Suite - AIl Inclusive
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Master One Bedroom Suite Up Graded - All Inclusive
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Hotel Policies & Fees
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
All-Inclusive Details
All-Inclusive Plan includes the following (fees apply for some meals, wine, and activities): Breakfast, lunch, and dinner; buffet, a la carte, and show cooking options (lobster with a surcharge) Low calorie and vegetarian meals are available Unlimited international cocktails, house wine, and beer from late morning until late night; fee applies for bottles of wine and wine ordered by the glass from the wine list Unlimited drinks, beer, and soft drinks at the beach club from mid-morning until early evening and at the Lobby Bar from late morning until past midnight Beach club with transportation is provided Bicycle center and complimentary use of bicycles for the first three hours; additional hour is US$1 and all-day use is US$5 Daily social activities and aerobics program Table games, playing cards, Ping Pong, and pool table Live entertainment and theme parties Use of kayaks and snorkeling equipment at the beach club Self-serve snacks and beverages available at the 24-Hour All-Inclusive Club Sports and entertainment team Swimming pool with children’s section Waiter service around the pool Hotel taxes and gratuities
Fees subject to change without notice
Property Amenities
Real Playa del Carmen Hotel & Beach Club offers both all-inclusive room rates and room-only rates. All-inclusive rates include onsite meals and beverages, taxes, and gratuities (tips). Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.
Real Playa del Carmen Hotel & Beach Club features an outdoor pool and a children's pool. Dining is available at one of the resort's 2 restaurants. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered.
This all-inclusive resort also offers a library, multilingual staff, and gift shops/newsstands. Complimentary parking is available on site.
Rooms
Real Playa del Carmen Hotel & Beach Club offers 142 air-conditioned accommodations, which are accessible via exterior corridors and feature safes. Rooms open to balconies. Televisions come with complimentary TV Internet access.
Bathrooms include showers. This Playa del Carmen resort provides complimentary wireless high-speed Internet access. Irons/ironing boards and wake-up calls can be requested. Housekeeping is provided daily.
Room Amenities
Recreation
An outdoor pool and a children's pool are on site.
The recreational activities listed below are available either on site or nearby; fees may apply.
Verified Reviews: All guest reviews are verified as submitted by our customers and reflect their stay at Real Playa del Carmen Hotel & Beach Club
of guests recommend
out of 16 reviews
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Showing 1 - 10 results (of 16) · See more Real Playa del Carmen Hotel & Beach Club reviews
“Friendly staff, Hotel is like a rundown motel 6, food not so great”
The website for this hotel shows a movie of the grounds and their beach and the movie is VERY misleading to what the hotel is. We are very low maintance travelers and used to Dennys and low budget motels but we thought we were getting a resort style hotel with this. The room was small, bed was hard (and pillows too, not sure how that worked) The food was not good at all, I think we had only two meals the whole trip at the hotel where we both were satisfied after eating. Each day the menu was the same (which was odd since their theme changed everyday) except rice, beans, chips and the fake cheese that comes from a can. The only fruit you will see is watermelon and cantelope. breakfast was dry HARD pancakes and dry toast, go with the yogurt or omelette. The 24hr snack bar was chips, cheese and some different things here and there, meaning dry grilled cheese, or old hot dogs etc. Now the booze was really disappointing. The lobby bar has a huge shelf booze. With the all inclusive you get to choose from 1/4 of that shelf (YES, it sucked) and of course the booze included with all inclusive was the cheap off brand booze that you would never buy yourself. The rest of the shelf (3/4) was everything you would have wanted, absolute, good tequila, gray goose etc BUT you had to pay for it, defeats the purpose of all inclusive. Overall the location was good, staff were friendly. Beach was 7 blocks away, food was terrible. would choose a different hotel next time
“very good overall”
very good overall
“Real Playa del Carmen....It aint what it used to be....”
3 years ago my girlfriend and I stayed here and although it wasn't terribly impressive, it was in a good location, the people were friendly and it was good enough and we enjoyed our stay. Fast forward 3 years to last week when we (tried) to stay there again, but found that pretty much everything except the location was different. The bedspread had stains on it, the bed was sagging, the air conditioner had screw's holding the broken vent on it and it barely worked. The room seemed dirty and well used and it was hard to relax. We stayed there one night, had breakfast the next morning and when we saw that they were making french toast out of the HAMBURGER BUNS from the night before, we knew it was time to leave. The staff was unattentive, not real friendly and seemed a litte spaced out. We immediately upgraded to the Real Porto - thier sister hotel which is right on the beach and very nice. We upgraded for cheap (the website wouldn't let me say how much) and it was totally worth it. I wouldn't stay at the Real Playa del Carmen if they paid me (well, maybe I would). The staff, location, food and room were what we were expecting from our trip. It was my 3rd time to Mexico and every time I come home I'm sick. I don't know what it is but I'm going to steer clear of Mexico for a few years, but if I go back, I'd definatley stay at the Porto again.
“Certainly going back!!”
It was even more than what i expected
“Great, but wish it was on the beach”
Great room, great location near the end of the main tourist road, friendly staff, clean. It was also nice to have a piece of the beach to call our own. The only 'down side' is having to take a shuttle or walk down the 6 blocks or so to the beach. Wonderful. Kids could play ping pong, pool, swim, etc.
“Good location”
Not the nicest hotel but great location...at the quieter end of the main drag. Within walking distance to everything.
“Would definitely go back!”
Had a very pleasant 5-day stay at the hotel. First time I stay at an all-inclusive hotel and it was well worth it. The food was good, the place is convienently located at the end of 5th (where all the action takes place) and is about 4 blocks away from the beach. The only downside to the beachclub is that it is located at the end of the beach and that part of the beach is not recommended for purposes of swimming since it is next to a boat dock and pier. In addition, the beach club and hotel (with all inclusive) has cheap keg beer (not bottled beer). So my girlfriend and I simply stayed at Mamitas Beach (which is actually a closer walk from the hotel) and either paid for chairs/beers at the beach club, or took our own beer to the beach. If you are into beaches, the very best beaches are in the Tulum area, go and see these Mayan ruins and take your swim trunks since the area has beautiful beaches. A little better than Playa del Carmen beaches, and a lot better than Cancun beaches.
“FUn in the sun”
This hotel was located right on Ave 5 where all the shops and restaurants are located...a short walk brings you to all the action. Staff was friendly. Food was OK but there are so many choices down the street that lunch and dinner were better elsewhere. Breakfast was varied enough to satisfy. A shuttle will take you to the beach club but it really is not that far of a walk to the beach.
“Very good holiday”
Very good service. All-inclusive strongly recommended
“I'll be back next spring”
If you want to spend thousands on a room to crash in then get one. If you want good food and a nice room to rest in while you're out sightseeing and doing all the activities you care to do then Real Playa del Carmen is the place to go. It's quaint, quiet and very relaxing. The staff is great and didn't leave me wanting for anything. I'll be back in May or June.
Showing 1 - 10 results (of 16) · See more Real Playa del Carmen Hotel & Beach Club reviews
5ta Avenida, entre 34 y 38 Playa del Carmen, 77710 Mexico
Nearby Points of Interest
Location Highlights
The preferred airport for Real Playa del Carmen Hotel & Beach Club is Cancun, Quintana Roo (CUN-Cancun Intl.) - 49.3 km / 30.7 mi.
Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.
Distances are displayed to the nearest 0.1 mile and kilometre.
Nearest Major Airport:
Area:
Playa del Carmen, Quintana Roo, Mexico: Still small enough to explore on foot, Playa del Carmen has a relaxed, yet cosmopolitan feel, with a variety of hotels, shops, and restaurants ranging from causal to upscale. European-style sunbathing is common on beaches. Playa is a popular jumping-off point for day trips to Xcaret, Xel-Ha, Tulum, and other peninsula attractions, and a passenger ferry makes frequent runs to Cozumel.
5ta Avenida, entre 34 y 38 Playa del Carmen, 77710 Mexico
