Get an overview of this hotelFamily-friendly Playa del Carmen resort

Playacar community

Surrounded by a golf course and jungle, this resort is located in a planned community near Playa del Carmen, within 3 km (2 miles) of the beach and the Xcaret theme park.

All-Inclusive resort

Playacar Riu Lupita's two pools offer relaxation and activities for adults and kids. Meals, beverages, daily recreation, and live evening performances are included in the room rate.

Villas with views

Situated in villa-style buildings, the 300 rooms at Riu Lupita offer balconies or terraces with views of the jungle, gardens, or golf course and include minibars.

Hotel Amenities

All-Inclusive Details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included.

Food and beverages

  • All meals, snacks, and local beverages included

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

  • Kayaking
  • Sailing
  • Snorkeling
  • Windsurfing

Land activities

  • Tennis
  • Volleyball

Lessons/classes/games

  • Aerobics

Kids' club

  • Supervised activities for children between 4 and 12 years old

Entertainment

  • Onsite entertainment and activities
  • Access to onsite clubs
  • Onsite live performances

Not included

  • Motorized water sports
  • Scuba-diving certification
  • Scuba-diving excursions
  • Scuba-diving lessons
  • Premium or imported alcoholic beverages
  • Airport transfers
  • Childcare
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Wireless Internet access
  • Activities and services offered by independent operators
  • Offsite tours
  • Transportation to offsite activities

Hotel Amenities

Guests who are 18 or over can dance at Pacha, the resort's on-site disco. Nightly live shows with musical themes, such as Mexican folklore, are staged at the open-air theater. One of the hotel's two pools has a shallow children's area. The complimentary kids' club provides a supervised activities program and playground for children ages 4–12.

Guests at this Riviera Maya, Mexico resort can also take advantage of a variety of services from the on-site Renova Spa, including hairstyling, nail treatments, henna tattoos, facials, body wraps and scrubs, and aromatherapy massage (surcharges for all spa and beauty products, treatments, and services).

A complimentary beach shuttle is available to guests as is complimentary self parking, express check-out and wedding services.

  • Free breakfast
  • Free self parking
  • Number of restaurants - 3
  • Number of outdoor pools - 2
  • Children's pool
  • Poolside bar
  • Children's club (free)
  • Nightclub
  • Fitness facilities
  • Supervised childcare/activities
  • Pool umbrellas
  • Free beach shuttle
  • WiFi (surcharge)
  • Spa services on site
  • Babysitting or childcare
  • 24-hour front desk
  • Express check-out
  • Multilingual staff
  • Wedding services
  • Garden
  • Gift shops or newsstand
  • Hair salon
  • Shopping on site
  • Luggage storage
  • Number of floors - 3
  • Total number of rooms - 300
  • Tennis on site
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Family Friendly Amenities

  • Outdoor pools
  • Children's pool
  • Children's club (free)
  • Cribs/infant beds (complimentary)
  • In-room childcare (surcharge)
  • Babysitting or childcare

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Free self parking

Room Amenities

  • WiFi (surcharge)
  • Dial-up Internet access (surcharge)
  • Balcony
  • Minibar
  • Television
  • Satellite TV service
  • Premium TV channels
  • Shower/tub combination
  • Free cribs/infant beds
  • Daily housekeeping
  • Free bottled water
  • In-room childcare (surcharge)
  • Hair dryer
  • In-room safe
  • Free toiletries
  • Phone
  • Iron/ironing board (on request)
  • Blackout drapes/curtains
  • Air conditioning
  • Climate control
  • Ceiling fan
  • Private bathroom
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Where to Eat

Adelita - This main restaurant serves international and local specialties buffet-style at breakfast, lunch, and dinner, with theme-dinner buffets twice a week. All buffets include on-the-spot cooking stations. Dress code: Shorts, t-shirts, jeans, and sandals allowed.

Maria Bonita - This Mexican restaurant is open for dinner service only. Reservations required. Dress code: Shorts, t-shirts, jeans, and sandals allowed.

Cozumel - Beach club, snack bar, and restaurant. Lunch buffet, snacks, and beverages.

Tequila Bar

Panchito Snack Bar

A complimentary buffet breakfast is available to guests daily.

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Nearby Things to Do

Riu Lupita's two pools include one with a shallow children's area. The hotel's beach club is on Playa del Carmen's main beach, and bustles with activity at all times. (Shuttle transportation to the beach club is provided every half-hour from morning until early evening.) The beach club has a snack bar and lounge-chair service.

All non-motorized water sports—including windsurfing, snorkeling, and kayaking—are included in the All-Inclusive plan. There are two floodlit, hard-surface tennis courts on site, available day and night.

The 18-hole Playacar Club de Golf course, across the street, is open to guests at an additional cost.

The recreational activities listed below are available either on site or near the hotel; fees may apply.

  • Golfing nearby
  • Sailing nearby
  • Bicycle rentals nearby
  • Water skiing nearby
  • Scooter/moped rentals nearby
  • Aerobics on site
  • Basketball on site
  • Playground on site
  • Snorkeling on site
  • Volleyball on site
  • Windsurfing on site
  • Ecotours nearby
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Spa Services

  • Body scrubs
  • Massages
  • Manicures and pedicures
  • Body treatments
  • Facial treatments

Accessibility

To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessible bathroom
  • Accessible parking
  • In-room accessibility

Hotel Policies

Check-in

Check-in time starts at 3 PM

Check-out

Check-out time is noon

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.

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We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.

Awards & Affiliations

Green / Sustainable Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
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