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Get an overview of this hotelSerene Riviera Maya beachfront resort near golf

Reborn elegance in the heart of Playacar

In the exclusive Playacar resort area, enjoy the luxury of this completely renovated beachfront resort situated less than 1 km (a half-mile) from the 18-hole Playacar Golf Course and 2 km (1.25 mi) from Playa del Carmen.

All-Inclusive resort

The resort’s Privilege Exchange Program enables guests to enjoy the dining amenities of its five sister properties in the Playacar area.

Balconies or patios

The air-conditioned suites include furnished balconies or patios, sitting areas with sofas, flat-screen TVs, satellite TV with U.S. channels, and minibars and liquor dispensers that are regularly restocked.

Hotel Amenities

All-Inclusive Details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included.

Food and beverages

  • All meals, snacks, and local beverages included
  • In-room minibar (all beverages included)
  • Meals and beverages at companion properties

Activities and facilities/equipment

Water activities

  • Snorkeling
  • Windsurfing

Land activities

  • Fitness facilities

Kids' club

  • Supervised activities for children between 4 and 12 years old

Entertainment

  • Onsite entertainment and activities
  • Access to offsite clubs
  • Onsite live performances

Not included

  • Motorized water sports
  • Scuba-diving certification
  • Scuba-diving lessons
  • Snorkeling excursions
  • Premium and/or non-domestic beverages
  • Bottled wine
  • Airport transfers
  • Childcare
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Offsite tours
  • Transportation to offsite activities

Hotel Amenities

Overlooking the turquoise sea on Mexico's Riviera Maya, the Riu Palace, remodeled in late 2012, is set within the exclusive Playacar complex, a half-mile (1 kilometer) from the 18-hole Playacar Golf Course.

5 acres of lush gardens with fountains contain 4 sparkling pools, 1 with a swim-up bar. The Riu Palace Mexico All Inclusive is designed in a refined Art Deco style. Dining and drinks are provided on the beach, poolside, in air-conditioned dining rooms, or on open-air terraces. Cuisine options include casual international buffets and specialty restaurants. Guests also receive lunch and beverages, as well as many other privileges at 5 partner resorts, in the Playacar area.

Fitness facilities are offered and massage treatment rooms are also available.

Guests can take advantage of complimentary wireless Internet in the lobby, as well as free parking during their stay.

Water sports, daily activities, nightly entertainment, game room, and a kids club for ages 4–12 provide a well-rounded recreational program. Only 4 blocks from the resort and dedicated only to Riu resort guests, Mexican Street offers a variety of shops and a privately operated spa (surcharges).

  • 24-hour front desk
  • Arcade/game room
  • ATM/banking
  • Babysitting or childcare (surcharge)
  • Beach bar
  • Pool umbrellas
  • Billiards or pool table
  • Children's club
  • Children's club (free)
  • Children's pool
  • Coffee shop or café
  • Concierge services
  • Dry cleaning/laundry service
  • Elevator/lift
  • Express check-in
  • Express check-out
  • Free self parking
  • Free WiFi
  • Garden
  • Gift shops or newsstand
  • Hair salon
  • Health club
  • Luggage storage
  • Multilingual staff
  • Number of bars/lounges - 4
  • Number of floors - 2
  • Number of outdoor pools - 4
  • Number of restaurants - 6
  • Poolside bar
  • Porter/bellhop
  • Sauna
  • Shopping on site
  • Spa services on site
  • Spa treatment room(s)
  • Spa tub
  • Supervised childcare/activities
  • Supervised childcare/activities (free)
  • Tennis on site
  • Total number of rooms - 434
  • Free use of nearby fitness center
  • Wedding services
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Family Friendly Amenities

  • Arcade/game room
  • Babysitting or childcare (surcharge)
  • Children's club (free)
  • Children's pool
  • Cribs/infant beds (complimentary)
  • Free Wi-Fi
  • In-room childcare (surcharge)
  • Outdoor pools
  • Rollaway/extra beds available
  • Separate living room
  • Supervised childcare/activities (free)
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Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Room Amenities

  • Access via exterior corridors
  • Air conditioning
  • Balcony
  • Ceiling fan
  • Climate control
  • Coffee/tea maker
  • Free bottled water
  • Free cribs/infant beds
  • Daily housekeeping
  • Designer toiletries
  • Desk
  • Flat-panel TV
  • Free WiFi
  • Hair dryer
  • In-room childcare (surcharge)
  • In-room safe (laptop compatible)
  • Iron/ironing board
  • Minibar
  • Private bathroom
  • Rollaway/extra beds available
  • Room service (24 hours)
  • Satellite TV service
  • Separate bathtub and shower
  • Separate living room
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Where to Eat

Guests at Riu Palace Mexico can also have lunch, snacks, and beverages (dinners not included) at three partner resorts (transportation not included).

Dress code: Men are required to wear long trousers and shirts with sleeves in all dinner specialty restaurants.

Don Julian - Main resort restaurant with both indoor and outdoor dining areas. International and regional specialties. Theme nights three times weekly. Breakfast, lunch, and dinner. No dress code.

Miyagi - Japanese cuisine. Dinner only. Reservations required. Dress code: long trousers and shirts with sleeves for men.

La Dolce Vita - Restaurant specializing in Italian cuisine.

Krystal - A la carte restaurant specializing in fusion cuisine that blends local ingredients, regional flavors, and international techniques. Menu developed by Michelin-star Spanish chefs. Reservations required.

La Bodega - Mexican restaurant

Guacamole - Steakhouse on the beach

Room service - Available 24 hours.

The resort also provides a beach bar, and poolside and swim-up bars.

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Nearby Things to Do

In addition to a white-sand beach, Riu Palace Mexico offers 4 lavish outdoor pools, one with a swim-up bar.

Land and water sports include include kayaking, windsurfing, snorkeling, and tennis on two lighted hard-surface courts. A fitness center is equipped with a sauna, cardio equipment, and free weights. Complimentary privileges are provided at a larger fitness center at partner property Riu Yucatan.

Water aerobics are among the daily activities, and children 4–12 can join a kids club with supervised programs. The resort also has a children's pool and playground.

Other popular recreational activities include fishing excursions, scuba diving, horse riding, and parasailing (surcharges for all). Designed by Robert Von Hagge, the 18-hole Playacar Golf Course is one km (0.5 mi) from the resort (surcharge).

The recreational activities listed below are available either on site or near the hotel; fees may apply.

  • Golfing nearby
  • Personal motorized watercraft on site
  • Scuba diving nearby
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Parasailing nearby
  • Aerobics on site
  • Kayaking on site
  • Playground on site
  • Rowing or canoeing on site
  • Sailing on site
  • Snorkeling on site
  • Surfing/boogie boarding on site
  • Volleyball on site
  • Windsurfing on site
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Accessibility

To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessible bathroom
  • Accessible parking

Hotel Policies

Check-in

Minimum check-in age is 18

Check-in time starts at 3 PM

Check-out

Check-out time is Noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.
  • Free cribs (infant beds)!

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.

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We should mention

Only registered guests are allowed in the guestrooms.

Awards & Affiliations

Green / Sustainable Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
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