Availability
Junior Suite - All Inclusive
Jr Suite Superior - All Inclusive
Suite Jacuzzi
Suite - All Inclusive
All-Inclusive beachfront resort near Playa del Carmen
White-sand beach
The Riu Palace Riviera fronts a white-sand beach in the Playacar resort complex near the convention center and ferry terminal. Guests have exchange privileges at 5 nearby partner properties. Playa del Carmen is 3 km (2 mi) away.
All-Inclusive resort
Meals and drinks, non-motorized water-sports equipment, and a kids club with daily supervised activities are included in the room rate. On site is a swimming pool with spa tub and swim-up bar.
Jetted tubs, balconies
Guestrooms at Riu Palace Riviera Maya feature balconies or patios, split-level sitting areas, and bathrooms with jetted tubs. All rooms have flat-screen TVs with satellite service, complimentary wireless Internet access, coffee/tea maker, minibars, and liquor dispensers.
Hotel Amenities
- General
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The Riu Palace Riviera Maya is situated on a white-sand beach in the Playacar complex near the convention center and ferry terminal and within one kilometer (half a mile) of the Playacar Golf Club and three kilometers (two miles) from downtown Playa del Carmen. Dining and entertainment options at this Art Deco-style property includes several restaurants and five bars/lounges with room service available for all meals from 7 AM till 11 PM. An outdoor pool with sun terrace and chaise lounges has a spa tub and swim-up bar. Children have their own pool and playground, and a kids club offers daily activities for ages 4-12. In addition, child care can be arranged (surcharge). An on-site fitness room has a spa tub and sauna, and an on-site spa offers facials, manicures, pedicures, massage, and assorted body treatments (surcharge). A business center offers computer workstations (surcharge) and guests can take advantage of 90 minutes free wireless Internet access in the lobby. Wireless Internet access is available throughout the property for a surcharge. Concierge services are available.
- Free Wi-Fi
- 24-hour front desk
- Air-conditioned public areas
- Babysitting or childcare
- Number of floors - 3
- Tennis on site
- Number of bars/lounges 5
- Beauty services
- Billiards
- Concierge services
- Free breakfast
- Elevator/lift
- Gift shops or newsstand
- Hair salon
- Health club
- Beach/pool umbrellas
- Children's club
- Laundry facilities
- Medical assistance available
- Multilingual staff
- Total number of rooms - 400
- Free parking
- Garden
- Poolside bar
- Porter/bellhop
- Luggage storage
- Number of restaurants - 4
- Sauna
- Security guard
- Shopping on site
- Spa services on site
- Spa tub
- Suitable for children
- Supervised childcare/activities
- Swimming pool - children's
- Swimming pool - outdoor
- Swim-up bar
- Wedding services
- Tour assistance
- Full-service health spa
- Room service (24 hours)
- Internet
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Available in all rooms: Free Wi-Fi
Available in some public areas: Free Wi-Fi
- Parking
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Free parking
- Room Amenities
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- Free Wi-Fi
- Fireplace
- Air conditioning
- Balcony
- Climate control
- Direct-dial phone
- Coffee/tea maker
- Designer toiletries
- Blackout drapes/curtains
- Complimentary bottled water
- Ceiling fan
- Cribs/infant beds available
- Separate sitting area
- Electronic/magnetic keys
- Hair dryer
- Daily housekeeping
- Iron/ironing board
- Jetted bathtub
- Minibar
- Rollaway/extra beds available
- Phone
- Wake-up calls
- Window opens
- Partial ocean view
- Beach view
- ESPN
- Ocean view
- Courtyard view
- Garden view
- Clock radio
- In-room safe (laptop compatible)
- Satellite TV service
- Flat-panel TV
- Dining
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Don Manolo - Buffet dining. International and local specialties. Main restaurant with terrace. Breakfast, lunch, dinner.
Krystal - A la carte restaurant serving gourmet-fusion cuisine. Dinner. Reservations required.
Yashima - Japanese cuisine. Dinner. Reservations required.
Botafogo - Brazilian cuisine. Dinner. Reservations required.
Agave - Mexican cuisine. Dinner. Reservations required.
Chilis - Poolside restaurant and grill serving snacks and lunch. Also a grill and steakhouse at night. Reservations required.
La Plaza Bar - Outside lobby.
La Habana - Lobby bar.
Lírico - Lounge bar with terrace.
Daiquiri - Poolside and swim-up bar.
Sports Bar - Snacks and beverages served 24 hours.
Room service - Available 24 hours.
- Recreation
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Riu Palace Riviera Maya guests receive one complimentary introductory scuba lesson in the pool. Water sports equipment, included in the room rate, includes catamarans, windsurfers, and kayaks. A lighted tennis court is also available, as are volleyball, a fitness center with sauna and spa tub, and table tennis. Billiards are available for a surcharge.
The 18-hole Playacar Golf Club is 1 km (0.5 mi) from the resort (surcharges).
The recreational activities listed below are available either on site or near the hotel; fees may apply.
- Golfing nearby
- Golf - driving range nearby
- Helicopter/airplane tours nearby
- Fishing nearby
- Bicycle rentals on site
- Kayaking on site
- Playground on site
- Sailing on site
- Scuba diving on site
- Snorkeling on site
- Surfing/boogie boarding on site
- Swimming on site
- Volleyball on site
- Windsurfing on site
- Spa
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- Manicures and pedicures
- Massages
- Body treatments
- Facial treatments
Policies & Fees
- Check-in
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Check-in time ends at midnight
Check-in time starts at 3 PM
Special check-in instructions:
Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.
- Check-out
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Check-out time is noon
- Payment types
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Accepted at this hotel: MasterCard, Visa
- Pets
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Pets not allowed
- General
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Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
- Additional Details
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A resort fee is included in the total price displayed.