Availability

Room type

Junior Suite - All Inclusive

Includes: All-Inclusive, Free Wireless Internet
Room details
1 king bed or 2 double beds. 38 square meters. Balcony or terrace with garden view. Separate sitting area. Split-level sitting area with sofa. Bathroom with jetted tub. Flat-panel satellite TV and complimentary wireless Internet access. Clock radio. Replenished minibar, liquor dispenser, and coffee tea maker. Bottled water. Direct-dial telephone. In-room safe (accommodates laptop). Air conditioning. Climate control. Ceiling fan. Classic European-style décor.

Jr Suite Superior - All Inclusive

Includes: All-Inclusive, Free Wireless Internet
Room details
1 king bed or 2 double beds. 38 square meters. Balcony or terrace with courtyard view. Separate sitting area. Split-level sitting area with sofa. Bathroom with jetted tub. Flat-panel satellite TV and complimentary wireless Internet access. Clock radio. Replenished minibar, liquor dispenser and coffee tea maker. Bottled water. Direct dial telephone. In-room safe (accommodates laptop). Air conditioning. Climate control. Ceiling fan. Classic European-style décor.

Suite Jacuzzi

Includes: All-Inclusive, Free Wireless Internet
Room details
1 king bed. Balcony or terrace with spa tub. 67 square meters. Split-level sitting area with sofa. Bathroom with jetted tub. Flat-panel satellite TV and complimentary wireless Internet access. Clock radio. Replenished minibar and liquor dispenser, and coffee tea maker. Bottled water. Direct dial telephone. In-room safe (accommodates laptop). Air conditioning. Climate control. Ceiling fan. Classic European-style décor.

Suite - All Inclusive

Includes: Free Wireless Internet
Room details
1 king bed. 67 square meters. Balcony or terrace with courtyard or ocean view. Split-level sitting area with sofa. Walk-in closet. Bathroom with jetted tub, separate shower, and bidet. Flat-panel satellite TV and complimentary wireless Internet access. Clock radio. Replenished minibar, liquor dispenser, and coffee tea maker. Bottled water. Direct dial telephone. In-room safe (accommodates laptop). Air conditioning. Climate control. Ceiling fan. Classic European-style décor.

All-Inclusive beachfront resort near Playa del Carmen

White-sand beach

The Riu Palace Riviera fronts a white-sand beach in the Playacar resort complex near the convention center and ferry terminal. Guests have exchange privileges at 5 nearby partner properties. Playa del Carmen is 3 km (2 mi) away.

All-Inclusive resort

Meals and drinks, non-motorized water-sports equipment, and a kids club with daily supervised activities are included in the room rate. On site is a swimming pool with spa tub and swim-up bar.

Jetted tubs, balconies

Guestrooms at Riu Palace Riviera Maya feature balconies or patios, split-level sitting areas, and bathrooms with jetted tubs. All rooms have flat-screen TVs with satellite service, complimentary wireless Internet access, coffee/tea maker, minibars, and liquor dispensers.

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General

The Riu Palace Riviera Maya is situated on a white-sand beach in the Playacar complex near the convention center and ferry terminal and within one kilometer (half a mile) of the Playacar Golf Club and three kilometers (two miles) from downtown Playa del Carmen. Dining and entertainment options at this Art Deco-style property includes several restaurants and five bars/lounges with room service available for all meals from 7 AM till 11 PM. An outdoor pool with sun terrace and chaise lounges has a spa tub and swim-up bar. Children have their own pool and playground, and a kids club offers daily activities for ages 4-12. In addition, child care can be arranged (surcharge). An on-site fitness room has a spa tub and sauna, and an on-site spa offers facials, manicures, pedicures, massage, and assorted body treatments (surcharge). A business center offers computer workstations (surcharge) and guests can take advantage of 90 minutes free wireless Internet access in the lobby. Wireless Internet access is available throughout the property for a surcharge. Concierge services are available.

  • Free Wi-Fi
  • 24-hour front desk
  • Air-conditioned public areas
  • Babysitting or childcare
  • Number of floors - 3
  • Tennis on site
  • Number of bars/lounges 5
  • Beauty services
  • Billiards
  • Concierge services
  • Free breakfast
  • Elevator/lift
  • Gift shops or newsstand
  • Hair salon
  • Health club
  • Beach/pool umbrellas
  • Children's club
  • Laundry facilities
  • Medical assistance available
  • Multilingual staff
  • Total number of rooms - 400
  • Free parking
  • Garden
  • Poolside bar
  • Porter/bellhop
  • Luggage storage
  • Number of restaurants - 4
  • Sauna
  • Security guard
  • Shopping on site
  • Spa services on site
  • Spa tub
  • Suitable for children
  • Supervised childcare/activities
  • Swimming pool - children's
  • Swimming pool - outdoor
  • Swim-up bar
  • Wedding services
  • Tour assistance
  • Full-service health spa
  • Room service (24 hours)
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Internet

Available in all rooms: Free Wi-Fi

Available in some public areas: Free Wi-Fi


Parking

Free parking


Room Amenities
  • Free Wi-Fi
  • Fireplace
  • Air conditioning
  • Balcony
  • Climate control
  • Direct-dial phone
  • Coffee/tea maker
  • Designer toiletries
  • Blackout drapes/curtains
  • Complimentary bottled water
  • Ceiling fan
  • Cribs/infant beds available
  • Separate sitting area
  • Electronic/magnetic keys
  • Hair dryer
  • Daily housekeeping
  • Iron/ironing board
  • Jetted bathtub
  • Minibar
  • Rollaway/extra beds available
  • Phone
  • Wake-up calls
  • Window opens
  • Partial ocean view
  • Beach view
  • ESPN
  • Ocean view
  • Courtyard view
  • Garden view
  • Clock radio
  • In-room safe (laptop compatible)
  • Satellite TV service
  • Flat-panel TV
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Dining

Don Manolo - Buffet dining. International and local specialties. Main restaurant with terrace. Breakfast, lunch, dinner.

Krystal - A la carte restaurant serving gourmet-fusion cuisine. Dinner. Reservations required.

Yashima - Japanese cuisine. Dinner. Reservations required.

Botafogo - Brazilian cuisine. Dinner. Reservations required.

Agave - Mexican cuisine. Dinner. Reservations required.

Chilis - Poolside restaurant and grill serving snacks and lunch. Also a grill and steakhouse at night. Reservations required.

La Plaza Bar - Outside lobby.

La Habana - Lobby bar.

Lírico - Lounge bar with terrace.

Daiquiri - Poolside and swim-up bar.

Sports Bar - Snacks and beverages served 24 hours.

Room service - Available 24 hours.

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Recreation

Riu Palace Riviera Maya guests receive one complimentary introductory scuba lesson in the pool. Water sports equipment, included in the room rate, includes catamarans, windsurfers, and kayaks. A lighted tennis court is also available, as are volleyball, a fitness center with sauna and spa tub, and table tennis. Billiards are available for a surcharge.

The 18-hole Playacar Golf Club is 1 km (0.5 mi) from the resort (surcharges).

The recreational activities listed below are available either on site or near the hotel; fees may apply.

  • Golfing nearby
  • Golf - driving range nearby
  • Helicopter/airplane tours nearby
  • Fishing nearby
  • Bicycle rentals on site
  • Kayaking on site
  • Playground on site
  • Sailing on site
  • Scuba diving on site
  • Snorkeling on site
  • Surfing/boogie boarding on site
  • Swimming on site
  • Volleyball on site
  • Windsurfing on site
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Spa


Check-in

Check-in time ends at midnight

Check-in time starts at 3 PM

Special check-in instructions:

Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.


Check-out

Check-out time is noon


Payment types

Accepted at this hotel: MasterCard, Visa


Pets

Pets not allowed


General

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

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Additional Details

A resort fee is included in the total price displayed.