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Availability: Riu Palace Riviera Maya All Inclusive

All-Inclusive beachfront resort near Playa del Carmen

White-sand beach

The Riu Palace Riviera fronts a white-sand beach in the Playacar resort complex near the convention center and ferry terminal. Guests have exchange privileges at 5 nearby partner properties. Playa del Carmen is 3 km (2 mi) away.

All-Inclusive resort

Meals and drinks, non-motorized water-sports equipment, and a kids club with daily supervised activities are included in the room rate. On site is a swimming pool with spa tub and swim-up bar.

Jetted tubs, balconies

Guestrooms at Riu Palace Riviera Maya feature balconies or patios, split-level sitting areas, and bathrooms with jetted tubs. All rooms have flat-screen TVs with satellite service, complimentary wireless Internet access, coffee/tea maker, minibars, and liquor dispensers.

Riu Palace Riviera Maya All Inclusive Amenities

All-Inclusive Details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included.

Food and beverages

  • All meals, snacks, and beverages included
  • Meals and beverages at companion properties

Activities and facilities/equipment

Water activities

  • Kayaking
  • Snorkeling
  • Surfing/boogie boarding
  • Windsurfing

Land activities

  • Fitness facilities
  • Volleyball

Kids' club

  • Supervised activities for children between 4 and 12 years old

Entertainment

  • Onsite entertainment and activities
  • Access to offsite clubs
  • Onsite live performances

Not included

  • Airport transfers
  • Childcare
  • Laundry/dry cleaning services
  • Motorized water sports
  • Scuba-diving certification
  • Scuba-diving excursions
  • Snorkeling excursions
  • Spa/beauty facilities and services
  • Wireless Internet access
  • Offsite tours

General

The Riu Palace Riviera Maya is situated on a white-sand beach in the Playacar complex near the convention center and ferry terminal and within one kilometer (half a mile) of the Playacar Golf Club and three kilometers (two miles) from downtown Playa del Carmen. Dining and entertainment options at this Art Deco-style property includes several restaurants and five bars/lounges with room service available for all meals from 7 AM till 11 PM. An outdoor pool with sun terrace and chaise lounges has a spa tub and swim-up bar. Children have their own pool and playground, and a kids club offers daily activities for ages 4-12. In addition, child care can be arranged (surcharge). An on-site fitness room has a spa tub and sauna, and the Renova Spa offers facials, manicures, pedicures, massage, and assorted body treatments (surcharge). A business center offers computer workstations (surcharge) and guests can take advantage of 90 minutes free wireless Internet access in the lobby. Wireless Internet access is available throughout the property for a surcharge. Concierge services are available.

  • Free Wi-Fi
  • 24-hour front desk
  • Babysitting or childcare
  • Tennis on site
  • Number of floors - 3
  • Number of bars/lounges 5
  • Concierge services
  • Free breakfast
  • Elevator/lift
  • Gift shops or newsstand
  • Hair salon
  • Health club
  • Beach/pool umbrellas
  • Children's club
  • Laundry facilities
  • Spa treatment room(s)
  • Multilingual staff
  • Total number of rooms - 400
  • Garden
  • Poolside bar
  • Porter/bellhop
  • Luggage storage
  • Free self parking
  • Number of restaurants - 4
  • Sauna
  • Shopping on site
  • Spa services on site
  • Spa tub
  • Supervised childcare/activities
  • Children's pool
  • Outdoor pool
  • Swim-up bar
  • Wedding services
  • Full-service spa
  • Room service (24 hours)
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Internet

Available in all rooms: Free Wi-Fi

Available in some public areas: Free Wi-Fi

Parking

Free self parking

Room Amenities
  • Free Wi-Fi
  • Fireplace
  • Air conditioning
  • Balcony
  • Climate control
  • Coffee/tea maker
  • Designer toiletries
  • Blackout drapes/curtains
  • Complimentary bottled water
  • Ceiling fan
  • Cribs/infant beds available
  • Separate sitting area
  • Hair dryer
  • Daily housekeeping
  • Iron/ironing board
  • Jetted bathtub
  • Minibar
  • Rollaway/extra beds available
  • Phone
  • Satellite TV service
  • Flat-panel TV
  • In-room safe (laptop compatible)
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Dining

Don Manolo - Buffet dining. International and local specialties. Main restaurant with terrace. Breakfast, lunch, dinner.

Krystal - A la carte restaurant serving gourmet-fusion cuisine. Dinner. Reservations required.

Yashima - Japanese cuisine. Dinner. Reservations required.

Botafogo - Brazilian cuisine. Dinner. Reservations required.

Agave - Mexican cuisine. Dinner. Reservations required.

Chilis - Poolside restaurant and grill serving snacks and lunch. Also a grill and steakhouse at night. Reservations required.

La Plaza Bar - Outside lobby.

La Habana - Lobby bar.

LĂ­rico - Lounge bar with terrace.

Daiquiri - Poolside and swim-up bar.

Sports Bar - Snacks and beverages served 24 hours.

Room service - Available 24 hours.

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Recreation

Riu Palace Riviera Maya guests receive one complimentary introductory scuba lesson in the pool. Water sports equipment, included in the room rate, includes catamarans, windsurfers, and kayaks. A lighted tennis court is also available, as are volleyball, a fitness center with sauna and spa tub, and table tennis. Billiards are available for a surcharge.

The 18-hole Playacar Golf Club is 1 km (0.5 mi) from the resort (surcharges).

The recreational activities listed below are available either on site or near the hotel; fees may apply.

  • Golfing nearby
  • Bicycle rentals on site
  • Kayaking on site
  • Playground on site
  • Sailing on site
  • Scuba diving on site
  • Snorkeling on site
  • Surfing/boogie boarding on site
  • Volleyball on site
  • Windsurfing on site
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Spa
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Steam room in spa
  • Reflexology
  • Sports massage
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Sauna in spa
  • Spa tub in spa
  • Massages
  • Body treatments
  • Facial treatments
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Riu Palace Riviera Maya All Inclusive Policies & Fees

Check-in

Check-in time ends at midnight

Check-in time starts at 3 PM

Special check-in instructions:

Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.

Check-out

Check-out time is noon

Payment types

Accepted at this hotel: MasterCard, Visa

General

Extra-person charges may apply and vary depending on hotel policy.

Special policies:

Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

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Additional Details

A resort fee is included in the total price displayed.

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