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Riviera Maya hotel, near golf

On the Riviera Maya

Set along a beach on the Riviera Maya, this family-friendly resort includes meals, snacks, and drinks in the room rate.

2 swimming pools

Riu Playacar amenities include two swimming pools, a children's pool and playground, day-long activities, and nightly entertainment.

Balconies or terraces

Air-conditioned guestrooms at Riu Playacar come with a terrace or balcony, satellite TV, and both minibars and liquor dispensers. High-speed Internet access is available.

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Hotel Amenities

All-Inclusive Details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included.

Food and beverages

  • All meals, snacks, and beverages included
  • In-room minibar (all beverages included)
  • In-room liquor dispensers
  • Surcharges for bottled wine and bottled liquor

Activities and facilities/equipment

Water activities

  • Kayaking
  • Sailing
  • Snorkeling
  • Surfing/boogie boarding
  • Windsurfing

Land activities

  • Fitness facilities
  • Tennis
  • Volleyball

Lessons/classes/games

  • Aerobics

Kids' club

  • Supervised activities for children between 4 and 12 years old

Entertainment

  • Access to offsite clubs
  • Onsite live performances

Not included

  • Airport transfers
  • Childcare
  • Laundry/dry cleaning services
  • Motorized water sports
  • Scuba-diving certification
  • Scuba-diving excursions
  • Scuba-diving lessons
  • Snorkeling excursions
  • Spa/beauty facilities and services
  • Offsite tours
  • Transportation to offsite activities

Hotel Amenities

The majority of amenities, activities, and gratuities at this resort are included in the room rate; guests will not be charged extra for the majority of amenities and activities (scroll up to the All-Inclusive Details section for more information).

Just 3 km (2 miles) from the town of Playa del Carmen, this resort offers both beachfront relaxation and a tropical retreat into 1.6 hectares (4 acres) of lush garden. The resort has a Caribbean flavor with buildings painted tropical colors of yellow, pink, and green. Its friendly ambience and slightly smaller scale attracts mostly families.

After enjoying the two pools and children's pool, guests can stroll the 100 meters (330 feet) to Mexican Street, in front of sister resort, Riu Yucatan. Mexican Street houses a fitness center for guests of all four Riu resorts in the area, along with massage (reservations required), manicure/pedicures, hair treatments, and spa/beauty services (surcharge). The street also hosts jewelry, photo, handcrafted items, and souvenir shops.

Guests can take advantage of 90 minutes complimentary wireless internet in the lobby. Additional internet access is available throughout the hotel at a surcharge.

  • 24-hour front desk
  • Babysitting or childcare
  • Beach/pool umbrellas
  • Children's pool
  • Free self parking
  • Garden
  • Gift shops or newsstand
  • Hair salon
  • Health club
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Number of floors - 3
  • Number of outdoor pools - 2
  • Number of restaurants - 3
  • Poolside bar
  • Sauna
  • Shopping on site
  • Spa treatment room(s)
  • Supervised childcare/activities
  • Swim-up bar
  • Tennis on site
  • Total number of rooms - 386
  • Free use of nearby fitness center
  • Wedding services
  • Wired (high-speed) Internet access - surcharge
  • WiFi (surcharge)
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Family Friendly Amenities

  • Babysitting or childcare
  • Children's pool
  • In-room childcare (surcharge)
  • Laundry facilities
  • Outdoor pools
  • Rollaway/extra beds available

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge) , Wired (high-speed) Internet access - surcharge

Parking

Free self parking

Room Amenities

  • Air conditioning
  • Balcony
  • Ceiling fan
  • Climate control
  • Free bottled water
  • Free toiletries
  • Cribs/infant beds available
  • Daily housekeeping
  • Fireplace
  • Hair dryer
  • In-room childcare (surcharge)
  • In-room safe
  • Iron/ironing board (on request)
  • Minibar
  • Phone
  • Private bathroom
  • Rollaway/extra beds available
  • Satellite TV service
  • Shower only
  • Turndown service
  • WiFi (surcharge)
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Where to Eat

El Porche - The resort's main restaurant is located at the center of the complex. Breakfast, lunch, and dinner buffets are served, with international and different theme dinners served twice a week.

The majority of meals and beverages, plus all gratuities, at the following restaurants, snack spots, and bars are included in the room rate for this resort (scroll up to the All-Inclusive Details section for more information).

Turquesa - In the beach area, this open-air restaurant opens for lunch and dinner. Dinner selections are from either a Mediterranean or steakhouse menu.

Sample menu for Turquesa

Appetizers:

  • Avocado stuffed with Seafood
  • Crab Cream soup
  • Fried appetizers with Roquefort cheese dressing

    Main courses:

  • Smoked barbecue ribs
  • Boquinete with lemon sauce
  • Baked salmon

    Desserts:

  • Crepes
  • Baked Alaska

    Jade - Buffet-style Asian cuisine. Open daily for dinner.

    La Cumbia Bar - A lounge area with comfortable sofas and easy chairs, this bar is located off the lobby and is open from late morning.

    Las Olas - This swim-up bar is open from late morning.

    Lobby Bar - Located next to the front desk.

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    Nearby Things to Do

    The majority of recreational activities and facilities described below are included in the room rate for this resort (scroll up to the All-Inclusive details section for more information).

    Children have their own swimming pool and playground to enjoy at Riu Playacar. Two large pools, two lighted, hard-surface tennis courts, and gear for various water sports provide plenty of recreational opportunities. For workouts, guests can head to the fitness center on Mexican Street at Riu Yucatan.

    Playacar Club de Golf is a par 72, 18-hole course in Playa del Carmen, 1 km (less than a mile) away. The Riviera Maya is famous for water activities, horseback riding, biking, and hiking. All off-site sports incur surcharges.

    The recreational activities listed below are available either on site or near the hotel; fees may apply.

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    Accessibility

    To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

    Hotel Policies

    Check-in

    Check-in time ends at noon

    Check-in time starts at 3 PM

    Payment types

    You need to know

    Extra-person charges may apply and vary depending on hotel policy.

    Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.

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    We should mention

    Reservations are required for massage services. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.

    Awards & Affiliations

    Green / Sustainable Property
    This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
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