Dear Thomas,Thank you very much for your feedback and positive evaluation.We are happy to know that you enjoyed our service and we hope you continue to consider us for your future visits. Have a lovely day, Hotel Riu TequilaOnline Reputation Manager

Dear Andrew,Thank you for your review! It is disappointing to hear that you experienced the above-mentioned inconveniences during your stay and that they caused your holiday to be less enjoyable.We look forward to welcoming you again soon.Kind regards, Hotel Riu TequilaOnline Reputation Manager

Dear Christopher Kyle,Thank you for your review! We are very happy to know that you loved your stay and enjoyed the warm hospitality provided by our staff. We look forward to welcoming you again soon and share a better experience. Kind regards, Hotel Riu TequilaOnline Reputation Manager

Dear Nanyelis,Thank you very much for your review! We are very happy to read that we lived up to your wishes and we hope that you will come back very soon and we can share another great experience. Have a great day,Hotel Riu TequilaOnline Reputation Manager

Dear ALEJANDRO,It is wonderful to know that you have enjoyed your stay with us so much.It has been a pleasure hosting you and thank you for taking the time to review your recent stay at the hotel.We hope to see you again soon!All the bestYours faithfully,Hotel Riu TequilaOnline Reputation Manager

Dear Zelibel,Thank you for taking the time to share with us your thoughts.We look forward to hosting you again in the near future. Kind Regards, Hotel Riu TequilaOnline Reputation Manager

Dear Cheryl M.,Thank you very much for your kind comments, we are happy to read that you have had a nice holiday.Also, we would like to thank you for highlighting our lovely team.We will be very happy to welcome you again and share another fantastic experience.We wish you, all the best, Cheryl!Loving Greetings,Hotel Riu TequilaOnline Reputation Manager

Dear Jorge,It is wonderful to learn you had a great time.Knowing that you had a nice stay makes us want to continue improving.Thank you for choosing our hotel, Jorge!It would be a pleasure to have the opportunity to welcome you again very soon.Caring Regards,Hotel Riu TequilaOnline Reputation Manager

Apreciada LourdesSencillamente, gracias.Ha provocado con sus palabras que nos sintiéramos orgullosos del trabajo bien hecho.Es por ello, que deseamos que vuelva a visitarnos en cualquiera de nuestras instalaciones distribuidas por el mundo y, de ese modo, poder ofrecerle una maravillosa estancia entre nosotros.Cordialmente, Hotel Riu TequilaOnline Reputation Manager

Apreciada zaima salasGracias por sus palabras, Nos alegramos mucho de saber que, durante sus vacaciones, sus necesidades estuvieron cubiertas y, disfrutó, de una maravillosa estancia entre nosotros.Nos gustaría que volviera a brindarnos la oportunidad de recibirle en alguna de nuestras instalaciones y, poder así presentarle, la maravillosa experiencia que estamos acostumbrados a ofrecer 100% satisfactoria.Cordialmente, Hotel Riu TequilaOnline Reputation Manager

Dear Harish,Many sincere thanks for your kind review. We take great pride in providing excellent service to our guests, so we are very glad to hear we succeeded with you! We look forward to welcoming you back soon. Kind regards,Hotel Riu TequilaOnline Reputation Manager

Dear Lauren,Thank you very much for your stupendous evaluation. It is very rewarding to read your positive comments, since our staff do their best to make our guests’ stay as pleasant as possible.In regards to the beds, much to our regret we must underline that when a reservation has been made with your booking channel, we cannot deal with it directly. Please accept our apologies for any discomfort.We are already waiting for your next visit.Warmest Regards, Hotel Riu TequilaOnline Reputation Manager

Dear Guillermo,We are thrilled to know you enjoyed your stay and we are very thankful for your fabulous feedback.It makes everything worthwhile to learn that you enjoyed it.Thank you very much for being our guest, Guillermo.We really lookk forward to welcoming you again.Kindest Greetings,Hotel Riu TequilaOnline Reputation Manager

Dear Genoveva,We feel very lucky, since from all the hotels you chose us and you had a great stay.Thank you very much!We are very pleased to read that you enjoyed it.Wishing you return soon.Caring Regards, Genoveva,Hotel Riu TequilaOnline Reputation Manager

Dear Jose Yolexis Gomez,Thank you for evaluating your stay with us. We are truly disappointed to learn that we did not live up to the standards you expected from us, as we are committed to provide excellent services to all our guests. Your comments have been shared with our management team as we understand that there is always room for improvement and despite your inconveniences, we hope that you will give us another chance to serve you again in the near future.Best wishes, Hotel Riu TequilaOnline Reputation Manager

Dear Ingrid,Thank you for your comment,Let us tell you that we are surprised by his words and we are sorry that he left with those feelings.If you consider that there was any problem with your reservation, please allow us to tell you that, with the information you provide us and, through this channel, it is not possible for us to assist you.Therefore, we suggest that you contact the channel through which you formalized your reservation.We would like you to give us the opportunity to welcome you again in one of our facilities and, thus, be able to present to you the wonderful experience that we are used to offering 100% satisfactory.Yours faithfully,Hotel Riu TequilaOnline Reputation Manager

Apreciada Margarita ElviraGracias por sus palabras, Nos alegramos mucho de saber que, durante sus vacaciones, sus necesidades estuvieron cubiertas y, disfrutó, de una maravillosa estancia entre nosotros.Nos gustaría que volviera a brindarnos la oportunidad de recibirle en alguna de nuestras instalaciones y, poder así presentarle, la maravillosa experiencia que estamos acostumbrados a ofrecer 100% satisfactoria.Cordialmente, Hotel Riu TequilaOnline Reputation Manager

Dear Beatriz,We appreciate your kind words about our hotel and the time you have spent writing them.It is very valuable to us that you have fully enjoyed each and every one of the services provided in our accommodation.We only wish, with all our heart, to welcome you again at any time in any of our facilities.Yours faithfully,Hotel Riu TequilaOnline Reputation Manager

Dear Ana,Thank you for your comment,We are really happy for the wonderful review you have given us.We would love for you to visit us again and to be able to offer you another equally pleasant experience for you.Also, please know that we have felt very satisfied with our work as well as with having served you.I hope to visit us again soon.Yours faithfully,Hotel Riu TequilaOnline Reputation Manager

Dear Penelope J,thank you for your review. We are glad to know that we lived up to your expectations. We hope that soon you will choose to spend a few days with us and live a new unforgettable experience.Best wishes, Hotel Riu TequilaOnline Reputation Manager

Dear Ronald,We appreciate your words from the bottom of our hearts.Obtaining a rating from you like the one you give us encourages us to continue on our path and, looking forward to having you return to any of our facilities, to offer you a wonderful experience with us.We continue every day trying to improve ourselves and with open arms to welcome you again.We are always waiting for youYours faithfully,Hotel Riu TequilaOnline Reputation Manager

Dear Dion,We are already missing you!Thank you very much for your review and your kind remarks, it is very much appreciated.Positive feedbacks make our day and make us want to improve the experience we provide to our guests.The most important thing is that you liked it.Looking forward to your next visit.Kindest Greetings, Dion,Hotel Riu TequilaOnline Reputation Manager

Dear Cheryl,Thank you very much for taking the time to give us your fabulous feedback following your recent stay at our hotel.It is wonderful to learn you enjoyed your time and we are delighted to read your evaluation.We wish you come back soon, Cheryl!Warmest Greetings,Hotel Riu TequilaOnline Reputation Manager

Dear Renee,Thank you very much for choosing us!It is wonderful when we read the feedback of our beautiful guests and learn they liked their stay.Looking forward to welcoming you again soon.Love you back, Renee,Hotel Riu TequilaOnline Reputation Manager

Dear Selma,Thank you very much for your feedback, we are happy to read that you have had a great time during your visit.It feels very gratifying.We will be very happy to welcome you again and share another brilliant stay.Hoping to see you again very soon, Selma!Loving Greetings,Hotel Riu TequilaOnline Reputation Manager

Dear Nikcolette,Thank you very much for taking the time to give us your feedback.We are very pleased that you enjoyed your stay in our facilities and, above all, we are flattered to know that your holiday was satisfactory, especially thanks to the attention of our wonderful service provided.We hope you will choose us again to spend a few days with us.Yours faithfully,Hotel Riu TequilaOnline Reputation Manager

Dear Jose Mariano,Thank you for your comment.We are pleased to know that you felt good between us.We want you to know that we have noted your comments and will discuss them with the relevant departments in order to continue our process of continuous improvement.On our website you will find the wide and varied range of hotels we have and the information corresponding to each of them. We are convinced that you will find the one that best suits your needs.We would like you to give us the opportunity to welcome you again in one of our facilities and, thus, be able to present to you the wonderful experience that we are used to offering 100% satisfactory.Yours faithfully,Hotel Riu TequilaOnline Reputation Manager

Dear Nadine,Thank you for choosing Riu and for sharing your comments with us!We apologize for the inconvenience related to your booking. These are very rare situations and we are committed to avoiding them. However, we always try to provide the best solution possible guaranteeing that our guests receive the same or an even better holiday experience.We hope to host you again in one of our hotels in the near future and provide you with the kind of experience that best suits you.With best regards,Hotel Riu TequilaOnline Reputation Manager

Dear Michael Lee,It is an honour to be recognized as a good hotel. Our staff are thrilled when they learn their efforts are appreciated, we thank you on behalf of our team, for your evaluation.We hope you come back soon, Michael!Loving wishes,Hotel Riu TequilaOnline Reputation Manager

Dear Saima,Thank you very much for taking time to tell us about your stay.We do our best to provide an excellent service experience, therefore, it is disappointing to read that some aspects of your stay were not of your liking.Your review will be revised further, as we hope that you will give us another chance to host you and offer you the best stay.Best Regards,Hotel Riu TequilaOnline Reputation Manager

Dear Vyvyana I.,Thank you very much for such an outstanding review.We really thank you for your lovely remarks, it is very much appreciated.It is fantastic to read you enjoyed your stay. We would like to see you again soon, Vyvyana.Kindest Greetings!Hotel Riu TequilaOnline Reputation Manager

Dear Amanda,Thank you very much for your kind remarks.We do our best to provide an excellent service experience, therefore, it is disappointing to read that you found aspects to be below both your expectations and our standards.Your review will be revised further, as we hope you visit us again.Best Regards,Hotel Riu TequilaOnline Reputation Manager

Dear Asya,Your evaluation makes us want to continue working to offer the best service.We will pass on your review to our lovely staff. It is very rewarding to read you enjoyed your experience.We really look forward to welcoming you again, Asya!Loving Greetings,Hotel Riu TequilaOnline Reputation Manager

Dear José,We definitively have the best guests.Thank you very much for your feedback, on behalf of our lovely staff. It is very gratifying to read you enjoyed your holiday.Hoping to see you again and wishing you, all the best, José.Loving Regards!Hotel Riu TequilaOnline Reputation Manager

Dear Liliana,Thank you for the time you have taken to write us about your experience in our hotel.We are disappointed to hear that we did not manage to fully live up to your expectations as we place great importance on providing all of our guests with a wonderful experience.You may rest assured that your comments will be forwarded to the corresponding department for an adequate follow-up and future improvement as we sincerely hope that you would still consider visiting one of our Worldwide destinations soon so that we have the chance to give you the stay you were hoping for. With our best wishes we remain,Hotel Riu TequilaOnline Reputation Manager