GUEST REVIEWS
Expedia Guest Rating
of guests recommend
TripAdvisor Traveler Rating
TripAdvisor provides an assessment of hotel quality based on more than 40 million reviews & opinions from real travelers. The traveler rating represents an average of individual ratings for this hotel.
See all #### TripAdvisor ReviewsRooms & Rates
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Standard Room
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Suite - All Inclusive
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Hotel Policies & Fees
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
Promotions
Spa Credit Promotion
Book a minimum 2-night stay in any room or rate category January 7 - April 30, 2012, for travel within the same period, and receive the following:
Minimum 2-night stay required. No cash value. New bookings only. Valid at onsite spa only. Reservations must be made upon arrival directly at the Renova Spa. Guests must mention this promotion at check-in to receive benefit. Credit is applied to guest's account at check-out. Offer includes taxes and gratuities. May be combined with other promotions. Other restrictions may apply.
Property Amenities
The majority of amenities, activities, and gratuities at this resort are included in the room rate; guests will not be charged extra for the majority of amenities and activities (scroll up to the All-Inclusive Details section for more information).
This All-Inclusive resort is part of the Playacar resorts complex and is located within 3 km (2 mi) of the Playacar Golf Course and downtown Playa del Carmen. Guests have exchange privileges at Riu Playacar, Riu Tequila, and Riu Lupita, including complimentary entrance to and drinks at La Piñata (a nightclub at Riu Tequila). The Riu Yucatan has 2 outdoor pools, a children's pool, sauna, fitness equipment, and several dining options on site. Babysitting services are available on request for a surcharge. Guests can take advantage of 90 minutes complimentary wireless internet in the lobby. Additional internet access is available throughout the hotel at a surcharge. Spa services and shopping are available on site.
Daytime activities are offered for younger guests age 4-12, and a separate set of activities cater to adult guests. Live music and evening entertainment is offered daily.
Just outside the entrance to the resort is Mexican Street, where guests will find a fitness center, a medical center, jewelry shops, a photo studio and lab.
Rooms
The majority of amenities, activities, and gratuities at this resort are included in the room rate; guests will not be charged extra for the majority of amenities and activities (scroll up to the All-Inclusive Details section for more information).
The Riu Yucatan's 507 guestrooms are distributed across two floors. Rooms have balconies or patios, fireplaces, replenished minibars and liquor dispensers, and TVs with cable. Suites have separate living rooms and shower/tub combinations in the bathroom. Wireless Internet access is available (surcharge).
Room Amenities
Dining
The majority of meals and beverages, plus all gratuities, at the following restaurants, snack spots, and bars are included in the room rate for this resort (scroll up to the All-Inclusive Details section for more information).
La Hacienda - Main restaurant with terrace seating. Buffet and cook-to-order menu. Theme dinners twice a week. Breakfast, lunch, dinner. Reservation is not required for dinner.
Grill and Steakhouse - Theme restaurant located on the beach. Dinner. Reservations required.
La Margarita - Poolside restaurant and snack bar. Buffet lunch.
Shanghai - À la carte Asian cuisine. Buffet-style dinner. Reservations required.
La Pinata - Nightclub, offering dancing and drinks.
La Cantina - Lobby bar with terrace.
Mezcal - Poolside bar.
Tequila - Poolside bar.
Cozumel - Swim-up bar.
Tulum - Poolside and swim-up bar.
El Templo - Lounge.
Beach Club - Mexican restaurant.
Recreation
The majority of on-site recreational activities and facilities described below are included in the room rate for this resort (scroll up to the All-Inclusive details section for more information).
Guests of the Riu Yucatan receive one complimentary introductory scuba lesson in the pool. On-site recreational opportunities include an outdoor pool with an island and spa tub, children's pool, and fitness equipment. Water sports equipment includes catamarans, windsurfers, and kayaks.
The 18-hole Playacar Golf Course (surcharge) is located 1 km (0.5 mi) from the Riu Yucatan. Guests receive recreational exchange privileges at Riu Playacar, Riu Tequila, and Riu Lupita. A complimentary fitness room is located on nearby Mexican Street.
The recreational activities listed below are available either on site or near the hotel; fees may apply.
Verified Reviews: All guest reviews are verified as submitted by our customers and reflect their stay at Riu Yucatan All Inclusive
of guests recommend
out of 82 reviews
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Showing 1 - 10 results (of 82) · See more Riu Yucatan All Inclusive reviews
“Great hotel”
Beautiful place, wonderful staff!
“Nice trip, great hotel.”
We spent 5 great days at Riu Yucatan. Maybe not the best hotel of the Riu family in Playacar (gated section of Playa Del Carmen), but absolutely meeting, and in some aspects exceeding our expectations for the price we paid. Stunning beach, clear crystal water, plenty / variety of food, excellent personnel / service . For few who like to be pampered every possible way and willing to pay for it, I'd recommend Riu Palace (next to RY), and for everyone else who want to pay reasonably for more than reasonable services, Riu Yucatan is the place.
“yoe”
everithing ok
“Plesent stay”
The overall experience was good. NOT impressed with the food. The food quality was good, but the day-to-day variety did not meet expectations. Was NOT impressed or satisfied with the way the specialty resturaunts were organized (had to sign up for a time). This was very inconvienient and inofficient. Some days the availability to sign up was closed after only a short time. The idea of having two double beds put together for a king did NOT meet expectations. What reputable establishment uses double beds in this day and time? The staff was extremely plesent and hard working. Overall would recommend the stay to others, but with stipulations.
“RIU Yucatan.. read before you go..”
Great Hotel. Beautiful surroundings and beach is a+++.. Food however not so much. very disappointed with the food both in buffets and specialty restaurants. Drinks were ok, nothing special. stayed at all inclusives before, not really impressed with the RIU name hotel.
“This was our second stay”
We stayed here in 2007 for our wedding, and all guests of our wedding also stayed. Everyone had a good stay. Only complaint was sewer smell in our room. We stayed here again in August 2011. We also brought along 8 friends. Everyone had a great stay. The staff is wonderful, the rooms and food are good. Only complaint is the beds are a little hard, but nothing horrible.
“Fantastico!”
Everyone was awesome at the hotel. The only things I didn't like was that the food at the buffet could be repetative, and the beds were very hard. Everything else was really great, including the staff.
“Great Hotel in a Beautiful Gated Community”
Although the beds definitely need an adjustment, the hotel was great. Rooms were clean. Service was great! Food at the restuarants was nice (fulfilling and clean). Drinks, like in every all-inclusive hotel were watered down. I did notice that during the time we were there, we were pretty much the only Americans. Hotel is visited by a lot of Europeans. I have been to Cancun/PLaya/Riviera Maya area many times and this hotel was good. We rented a car, so getting around was easy. Being that it is in a gated community, the hotel has good security. Nice nieghborhood. The homes in this area are beautiful. All in all it is a good hotel. No problems, other than the beds not being to comfortable (but it is not a deal breaker)
“Great Service”
The service was great. I went with my family and they absolutely loved the hotel. We liked the privacy of the hotel and the people were wonderful. We rented a car that made it convenient to get around to see other attractions. We definitely recommend this hotel for families.
“Looking forward to return! The best beach!!!”
Very good food, nice beach, great location. All hotel staff is very friendly, they work really hard and long hours and they still have a nice smile in their face when serving you! They have the best animation team, they work all day doing fun activities on the pool and beach, and late at night on the theater... I can't say enough of the bar tenders, they are great!
Showing 1 - 10 results (of 82) · See more Riu Yucatan All Inclusive reviews
Avenida Xaman-ha Mza 3 Playa del Carmen, 77710 Mexico
Nearby Points of Interest
Location Highlights
The preferred airport for Riu Yucatan All Inclusive is Cancun, Quintana Roo (CUN-Cancun Intl.) - 53.4 km / 33.2 mi.
Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.
Distances are displayed to the nearest 0.1 mile and kilometre.
Nearest Major Airport:
Area:
Playa del Carmen, Quintana Roo, Mexico: Still small enough to explore on foot, Playa del Carmen has a relaxed, yet cosmopolitan feel, with a variety of hotels, shops, and restaurants ranging from causal to upscale. European-style sunbathing is common on beaches. Playa is a popular jumping-off point for day trips to Xcaret, Xel-Ha, Tulum, and other peninsula attractions, and a passenger ferry makes frequent runs to Cozumel.
Avenida Xaman-ha Mza 3 Playa del Carmen, 77710 Mexico
