Ratings based on 331 Verified Reviews
They paid and stayed. We double-checked.
4.3 Room cleanliness
4.4 Service & staff
3.8 Room comfort
4.1 Hotel condition
They paid and stayed.
for Couplesby A verified travelerfrom Colorado Springs
Very nice and clean hotelPosted May 18, 2015
Great place to get away and my wife and i pan to come back again next year!
for Everyoneby A verified traveler
Posted May 4, 2015
Hotel needs a facelift...True... but, vacationers don't go there to just sit inside.. The Beach was Awesome !!... Absolutely Breathtaking.. This is a place to relax and soak it in !
for Everyoneby A verified travelerfrom Dallas, TX
Perfect getawayPosted Apr 21, 2015
We loved our trip to RIU Yucatan. The staff was so friendly and professional. They were great entertainers and focused a lot on keeping the grounds clean.
for Everyoneby A verified travelerfrom Nebraska
Wonderful stay!Posted Mar 31, 2015
We just returned from Riu Yucatan, our second visit, and we were very happy with our stay. There was so much seaweed washed up on the shore this year all along the coast, much more than the last 5 years we have been there, but the Riu resorts were much more diligent cleaning it up than the other resorts. Kudos to the workers cleaning! We enjoyed everything about our stay, the food, the beach and the staff, can't say enough good about the staff, so friendly. We enjoy being able to walk for a mile along the beach. We had stayed at a resort not next door to other resorts and were only able to walk as far as the resort had cleaned the beach. This was another reason we like to stay in Playacar. And we were able to walk into town. A little far if you don't like walking but we enjoyed it. We will definitely return next year!
for Everyoneby A verified travelerfrom Strongsville OH
My perfect beach!Posted Mar 8, 2015
Pros: Second year at this Riu, and certainly would return! clean, accommodating staff, beautiful grounds.
Cons: Make sure you bring your own hair products ( shampoo and conditioners) as the hotel doesn't provide those little bottles!
Location: Quick walk to some Playacar shops and Playa del Carmen is a $10 cab ride away.
This is no reflection on the area or the hotel in anyway, but this is the earliest we have ever gone to this area in Riviera Maya and my beautiful beach was drenched with seaweed. I usually can't wait to get into this crystal aqua blue water but this year we learned that often in March for about 2 weeks although not predictable which 2 weeks, you might be subject to this seaweed permeating the the tides and beach.....so disappointing for me. We normally travel here in April have never seen this. Sooooooooo despite the fact that late April is getting to be already a little too hot for my husband, I'm sure to book a little later in March closer to April.
for Familiesby A verified travelerfrom Sioux City, IA
Excellent StaffPosted Mar 7, 2015
Pros: Pool , beach.
Cons: Air conditioning in the room was not working very well, very humid and musty smelling.
Location: We were in the Playacar area, close to golf and a 5 minute cab ride to 5th Ave. shops
Enjoyed our stay at the Riu Yucatan, especially the pool and beach area. Plenty of bars , the service and drinks were excellent. The recently updated rooms were fresh and clean. The restaurants offered endless options . We ate mainly at the buffets. Enjoyed a big breakfast, snacks or nachos for lunch and back to the dinner buffet at night. The only negative, was our room was located really close to the outdoor stage and some of the music was a little loud at night.
for Everyoneby A verified travelerfrom Ohio
Beautiful pool area with view of the beach!Posted Mar 4, 2015
Had a very relaxing stay! The view of the sea from the pool area was awesome! Food was great and the staff very friendly. The rooms, however, need updating and do not have very nice views.
by A verified travelerfrom las vegas
Food not that greatPosted Feb 17, 2015
They need more food variety. Also it is impossible to make reservations for the two restaurants they have.
for Everyoneby A verified travelerfrom Kalamazoo Michigan
OKPosted Jan 29, 2015
I would have liked to been closer to the beach, you would think booking 4 months in advance I could have this. The food was very good, to much of a hassle to get reseravations at the other resturants so we only did the Buffets. Very nice beach and plenty of walking trails.
for Familiesby Jorge Marcelofrom Argentina
Vacaciones 2015 buenísimasPosted Jan 29, 2015 on Hotels.com