Ratings based on 304 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
88% of guests recommend
4.3 Room cleanliness
4.5 Service & staff
3.8 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Wisconsin

Beach access was great, hotel was too modern.

Posted Dec 12, 2014
Hotel was good, the food was great alot to choose from. Hotel staff was excellent. The hotel was too modern for our likings, but it was very nice. We visited the Tequila across the street that was more of a Mexican feel. Overall a great hotel chain though and will definitely stay again.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom los angeles, ca

Awesome hotel for our awesome vacation

Posted Dec 11, 2014
Pros: Clean facility, helpful staff, perfect location
Cons: Food was a hit or a miss... lots of room for improvement
Location: Great beach!..a very short cab ride away from la quinta where there are lots of great deals on tour tickets and souvenirs
Accommodating staff, very tourist friendly! Lots of food options, good drinks.. great pools and even better beach!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 9, 2014
Overall a wonderful stay!!! Staff was friendly and fun. Food and drinks were excellent, beach and pools were clean warm and fun. There was always fun entertaining things to do day or night. We had a few minor issues with our room but nothing the staff didn't handle quickly. We would absolutely return to the Yucatan.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Boston

Tacky

Posted Nov 15, 2014
They must have been high when they did interior design of lobby and main reastaurant. Actually quite disturbing trying to eat amongst all that gaudiness. We wondered if it might have been worth having stayed across street where motiff was 1000% more appropriate
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Austin TX

Posted Nov 13, 2014
Pros: Everything
Cons: Rooms a little bland.
Location: Close to little shop area and a short taxi ride into the town.
Very nice hotel, great staff. Restaurants and bars are wonderful. Close to the beach and easy to get into the town.
4 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful beach

Posted Nov 9, 2014
Pros: Staff and location
Cons: Rooms. Not very attractive
Location: Went on one excursion and spent rest of time on beach
Beautiful location and beach. Nice grounds were kept clean
5 out of 5
Recommended
for Everyone
by A verified travelerfrom tennessee

Great scene

Posted Nov 4, 2014
Excellent staff Excellent food Clean rooms Best views in Playa
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Milwaukee

Fantastic!

Posted Oct 30, 2014
Pros: Everything was perfect
Location: The snorkeling is wonderful. I got a great deal at the dive shop Scuba Caribe right on the beach.
I had a wonderful time at Riu Yucatan. The service is top notch, all requests are taken care of promptly with a smile. The food was delicious--plenty of options catering to a variety of tastes. The buffet featured a different world cuisine every night. Gorgeous fruit carvings displayed at the salad bar; great beverage service at breakfast and dinner. Clean, bright and comfortable rooms provide a complimentary room safe, minibar, iron and large umbrella. The swim up bar overlooks a pristine white beach with swaying palm trees and crystal clear Caribbean waters. The pool is massive and comes with plenty of loungers to accommodate extra guests. Riu Yucatan is a popular hangout for guests of the Riu Tequila across the street. I can't wait to return!
3 out of 5
Recommended
for Everyone
by A verified travelerfrom florifa

Nice, on a great beach.

Posted Oct 29, 2014
Didn't like that when it rains u have to walk with an umbrella to the lobby and restaurants. The hall ways r TOO WHITE, they need to be painted. The food was good, the drinks were so so.
2 out of 5
by A verified traveler

Maybe a three star

Posted Oct 27, 2014
Reception staff is nice. The rest rude they won't do anything to make your stay pleasant. Room is clean, common areas too The food is average , drinks are ok