Ratings based on 95 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
99% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.4 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to the beach

Posted Dec 4, 2014
The hotel is at a good location between the beach and 5th Avenue where all the restaurants, shops and bars are. It is about 9 blocks from the popular clubs but easily walkable. The hotel had some issue with the Beach club with which they were associated with but they sorted it out and we had a good time. The breakfast is basic but sufficient. The staff were helpful for any questions and suggestions. They have a tie up with one of the tour agencies for trips to chichen etc but we had not heard good things about that tour so didnt take it.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Dallas, TX

Great Hotel, Staff, and Location!!!

Posted Dec 2, 2014
We had a great stay in Riviera del Sol during Thanksgiving week in Playa del Carmen. We had a total of 4 rooms (friends and family) and everyone was happy about the service, room cleanliness, location, and staff. They also include breakfast (coffee, natural juices, fresh fruit, yogurt, hot options, breads).They are willing to go the extra mile to make your stay pleasant. The staff is Outstanding! They really made a difference, always friendly, helped with directions, tourism advice, transportation arrangements, special requests, etc. We will not hesitate when we book our next trip to Playa.
4 out of 5
Recommended
for Everyone
by A verified traveler

Quaint Hotel

Posted Nov 19, 2014
Stayed at the Riveria del Sol for 3 nights. Great location - the hotel is very close to 5th Avenue and a very short walk to the beach. The breakfast provided was very nice. My daughter has dairy allergies and when I asked about whether there was dairy in the eggs they very quickly offered to make her dairy free eggs. The staff were also very helpful and friendly.
5 out of 5
Recommended
for Everyone
by A verified traveler

Charming, quaint hotel

Posted Nov 16, 2014
Pros: Location
Cons: Shower water pressure
Location: Close to beach, shopping & restaurants
Staff was extremely friendly and th breakfast each morning was amazing. Hotel's proximity to beach as well as shops & restaurants made this a great location.
4 out of 5
Recommended
by A verified traveler

Habitacion ruidosa

Posted Sep 15, 2014 on Hotels.com
Me encanto el hotel.. pero como esta cerca dd la 5ta av deberia tener ventanas anti ruido..:)
3 out of 5
Recommended
for Couples
by A verified traveler

Buon hotel in centro a PDC

Posted Aug 27, 2014
Pros: camera grande piccola piscina interna convenzione con mamitas
Cons: aria condizonata in camera
Location: verso la fine o l'inizio della 5 avenida, in una via perpendicolare quindi con meno passaggio
Hotel ben posizionato verso la fine della 5 avenida, in una via interna che garantisce un buon riposo durante la notte. Graziosa piscina, camere ampie e ben arredate. Colazione nella norma. Tutte le cose più elaborate sono extra cappuccino compreso. L'aria condizionata in camera funzionava a stento e abbiamo avuto caldo. Pur avendo chiesto aiuto al personale non ci è stato proposto un cambio camera che mi sembrava la soluzione più idonea. L'aria condizonata funzionava a tratti ed era un'impresa sia accenderla che spegnerla. Le camere più graziose sono al secondo piano con affaccio sulla piscina.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Costa Rica

Very nice hotel and facilities, near of the beach

Posted Aug 27, 2014
We were very pleased of being stayed in this hotel, near of the beach, Quinta Av, and everything
5 out of 5
Recommended
for Everyone
by A verified traveler

PLEASANT HOTEL WITH GREAT BREAKFAST...

Posted Aug 20, 2014
THE HOTEL STAFF WORKS HARD TO SATISFY PARTICULAR NEEDS AND REQUESTS
5 out of 5
Recommended
by Mitchfrom Lima, Peru

Excelente

Posted Aug 11, 2014 on Hotels.com
Thank you so much for an amazing stay - I cannot recommend this hotel enough on account of its location, rooms, breakfast and - most importantly - the staff. Thank you again.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Mexico

Excelente Trato y Ubicacion

Posted Aug 8, 2014
Pros: La ubicacion y el servicio del personal
Cons: Todo excelente
Location: Esta cerca de Playa Mamitas, caminando a los clubes de Playa kool, Mamitas y como a 500 mts de el Canibal Royal, a una cuadra de la quinta
El servicio del Hotel fue excelente, todos muy amables y la ubicacion es perfecta, centrico y cerca de todo. Relacion Precio Calidad excelente!