Ratings based on 16 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
94% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
for Everyone
by A verified traveler from Salisbury, MD

beautiful condo, good location

Posted Jun 22, 2014
Stayed in a Palmar penthouse at Riviera Maya Suites. Awesome condo, spacious, clean, and nicely furnished. Brief walk through beautiful paths to adjacent Hotel las Palapas for really sweet beach, use of which included in stay. Would definitely go again.
4 out of 5
by A verified traveler

Nice hotel, close to the beach. Good staff.

Posted May 11, 2014
Pros: Location, stafff
Cons: Daily room service.
Great location, next to the main street with lots of restaurants and cafes. Also, next door to the beach.
5 out of 5
for Everyone
by A verified traveler

Family Friendly Place

Posted May 7, 2014
I highly recommend this hotel for anyone looking for a family friendly place. It is quiet & comfortable. The staff is friendly & helpful. The reserved beach area is clean & Family Friendly as well. It's at the end of 5th Ave, so the music at night was not a problem.
5 out of 5
for Everyone
by Mike from Bend, OR, USA

Great experience

Posted Apr 1, 2014
Pros: Access to Las Palapas and location.
Cons: We ordered a 3:15 am wakeup call to catch our flight and we never received it. Thankfully we set our smart phones.
Location: All watersports are available. You can actually snorkel a reef in front of Coco Beach Resort 1/4 North on beach.
We stayed in one of the Cabana's (# 123) that had a small kitchen, living room, TV, bathroom with shower, closet, king sized bed, AC, fans and pack-n-play for our 3 year old. The patio had two comfy chairs and two hammocks. It was nice to hang out on the patio. The AC kept the room nice and cool if the fans and breeze couldn't keep up. 5th Ave is 1/2 block away with all the shops, bars and restaurants. But we found the best Mexican food off the beaten path and the prices were about half as much. The beach was about two blocks away walking through Las Palapas resort, which you have full access to food, bar, swimming pool, beach chairs and umbrella at Las Palapas. This is a huge plus. Keep your eyes open for the iguanas sunning themselves on the rocks, very cool to see. When we were done at the beach we took advantage of the pool and hot tub right next to our cabana in Riveria Maya Suites. The staff are extremely friendly.
5 out of 5
for Families
by A verified traveler from Montana

Great place with access to the beach

Posted Mar 22, 2014
Pros: It had a lot of space. and close to the beach
Cons: A few condiments in the Kitchen Salt ,pepper, Garlic salt,
Location: Near the beach, Swim, Sun , Sun, Sun, The street was closed at night and people Walking everywere. Ferry to cozemel
We stayed in 3 different hotel's two in cancun and this hotel in playa de carmen, I will not stay in Cancun agin. and if it is posibil i will return to the Riviera Maya Suites.
5 out of 5
for Everyone
by Sybil from United States


Posted Mar 15, 2014
Hotel has perfect location, suites are large, spotless and well-appointed, staff very friendly. Grounds are beautifully landscaped, and shirt walk to gorgeous ground and beach of Hotel LasPalapas where RMS guests have full priveleges. Loved everything about our stay!
4 out of 5
for Everyone
by Paola from Mexico

Nice hotel close to Mamitas's beach and the 5th Av

Posted Feb 9, 2014
Pros: Confort and location
Cons: Staff Service, There was no staff at nights
Location: Mamita's beach, 5th Ave., clubs, supermarkets, etc
Huge four bedroom villa with 3 1/2 bathrooms close to everything in Playa del Carmen. Clean and nice staff, definitely would come back.
4 out of 5
by Chris from Maryland

Riviera Maya Suites

Posted Jan 16, 2014 on Hotels.com
This is my second stay at this facility. The best part is the access to Las Palapas and the use of their private beach. The staff is awesome and accommodating. I would stay here again in the future.
4 out of 5
for Everyone
by carl from Mexico

Good location

Posted Aug 20, 2013
Pros: good value for money, secluded
Cons: the inventory check!
Location: Good location for amenities and beach
Rather difficult to find but worth the search! well located close to restaurants bars and beach whilst at the same time quiet and secluded
5 out of 5
for Everyone
by za from colorado

Loved it!

Posted Jul 22, 2013
Pros: The rooms, the staff, the beach.
Cons: the pool could be cleaner
Location: Great location for everything. Only a short beautiful walk to the beach, and stores are not far at all.
Absolutely loved it here. Great, friendly staff. always willing to help. 24 hour security. Cant wait to go back.