Availability: Sandos Caracol Eco-Resort & Spa - Adults Only -All Inclusive

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Adults-only Playa del Carmen resort with 3 spa tubs

Location

Situated near the beach in the city center, this all-inclusive resort is close to Gran Coral Golf, El Camaleon Golf Club, and Guadalupe Church. Local attractions also include Mamitas Beach Club and Plaza Las Americas.

Resort Features

Onsite meals and beverages are included in the room rate at Sandos Caracol Eco-Resort & Spa - Adults Only -All Inclusive. Amenities include a full-service spa and a beach bar.

Room Amenities

Flat-screen televisions come with cable channels. Guestrooms also feature air conditioning, climate control, and laptop-compatible safes.

Sandos Caracol Eco-Resort & Spa - Adults Only -All Inclusive Amenities

All-Inclusive Details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included.

Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • 24-hour room service (limited menu)
  • In-room minibar (all beverages included)
  • In-room liquor dispensers
  • Surcharges for premium food items

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

  • Kayaking
  • Rowing/canoeing
  • Sailing
  • Snorkeling
  • Surfing/boogie boarding
  • Windsurfing

Land activities

  • Bicycling
  • Tennis

Entertainment

  • Theme parties

Not included

  • Airport transfers
  • Motorized water sports

General

Sandos Caracol Eco-Resort & Spa - Adults Only -All Inclusive is an all-inclusive resort. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Sandos Caracol Eco-Resort & Spa - Adults Only -All Inclusive features a full-service spa, 3 spa tubs, outdoor tennis courts, and an outdoor pool. The resort offers a coffee shop/café. Guests can unwind with a drink at one of the resort's bars, which include a beach bar, a swim-up bar, and a poolside bar. Public areas are equipped with complimentary high-speed wireless Internet access.

This all-inclusive resort also offers a health club, a nightclub, and a sauna. For a surcharge, the property provides a roundtrip airport shuttle (available on request) and an area shuttle. Limited complimentary onsite parking is available on a first-come, first-served basis.

  • Outdoor pool
  • 24-hour front desk
  • Airport transportation (surcharge)
  • Arcade/game room
  • Total number of rooms - 218
  • Number of floors - 3
  • ATM/banking
  • Bar/lounge
  • Coffee/tea in lobby
  • Coffee shop or café
  • Dry cleaning/laundry service
  • Full-service spa
  • Turkish bath/Hammam
  • Gift shops or newsstand
  • Hair salon
  • Health club
  • Number of spa tubs - 3
  • Free Wi-Fi
  • Billiards or pool table
  • Beach/pool umbrellas
  • Spa treatment room(s)
  • Multilingual staff
  • Nightclub
  • Parking (limited spaces)
  • Garden
  • Rooftop terrace
  • Beach bar
  • Poolside bar
  • Porter/bellhop
  • Luggage storage
  • Room service (24 hours)
  • Outdoor tennis courts 2
  • Year Built 2006
  • Area shuttle (surcharge)
  • Tennis on site
  • Pool sun loungers
  • Free self parking
  • Sauna
  • Number of buildings/towers - 16
  • Steam room
  • Swim-up bar
  • Television in lobby
  • Wedding services
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Internet

Available in some public areas: Free Wi-Fi

Parking

Free self parking, Parking (limited spaces)

Room Amenities
  • Access via exterior corridors
  • Ceiling fan
  • Climate control
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Daily housekeeping
  • Turndown service
  • Private bathroom
  • Bathrobes
  • Complimentary toiletries
  • Hair dryer
  • Shower only
  • Rainfall showerhead
  • Desk
  • Iron/ironing board
  • Rollaway/extra beds available
  • Blackout drapes/curtains
  • Cable TV service
  • Flat-panel TV
  • HDTV
  • In-room safe (laptop compatible)
  • Yard
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Dining

La Laguna - Overlooking the garden, this buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Fogo de Brazil - This poolside restaurant specializes in Brazilian cuisine and serves dinner and brunch. Guests can enjoy drinks at the bar. Reservations are required.

Las Mascaras - This buffet restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required.

El Templo - This restaurant specializes in Asian cuisine and serves dinner only. Reservations are required.

Los Lirios - This poolside restaurant serves dinner only. Reservations are required.

24-hour room service is available.

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Recreation

Outdoor tennis courts, a health club, and complimentary bicycles are featured at the resort. 3 spa tubs are on site along with an outdoor pool. Other recreational amenities include a sauna and a steam room.

Guests under 18 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Complimentary bicycles on site
  • Personal motorized watercraft on site
  • Golf lessons available nearby
  • Fishing on site
  • Hiking/biking trails on site
  • Motor boating on site
  • Parasailing on site
  • Playground on site
  • Sailing on site
  • Scuba diving on site
  • Snorkeling on site
  • Tennis on site
  • Volleyball on site
  • Windsurfing on site
  • Yoga classes/instruction on site
  • Aerobics on site
  • Basketball on site
  • Ecotours on site
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Spa

Spa Sandos has 16 treatment rooms. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a spa tub, and Turkish bath/hammam.

Guests under 18 years old are not allowed in the spa.

  • Number of treatment rooms 16
  • Massages on beach
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Thalassotherapy treatments
  • Hydrotherapy treatments
  • Ayurvedic treatments
  • Sauna in spa
  • Spa tub in spa
  • Massages
  • Minimum age to access spa is 18
  • Body treatments
  • Facial treatments
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Accessibility

To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • In-room accessibility
  • Accessible parking

Sandos Caracol Eco-Resort & Spa - Adults Only -All Inclusive Policies & Fees

Check-in

Check-in time starts at 3 PM

Check-in time ends at noon

Minimum check-in age is 21

Check-out

Check-out time is noon

Payment types

Accepted at this hotel: American Express, MasterCard, Visa

General

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Minimum guest age is 21

Caters to adults only

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Additional Details

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation. Guests under 21 years old are not permitted at this adults-only property.

Awards & Affiliations

Details
A Green / Sustainable Property - Second Party Certified
This property participates in Travellife Gold, a second-party certification program. Second-party certification measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy. An assessment of a company's sustainable tourism practices has been performed at this property by an assessor or auditor that is not independent of the second-party certification program.
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