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Secrets Capri Riviera Cancun All Inclusive

Carretera Federal 387 Chetmal Cancun Km 299 Playa del Carmen, 77710 Mexico

Beachfront adults-only spa resort in Mexico

Pristine Beach
Set between 2 towns on Mexico's Caribbean Sea—Cancún and Playa del Carmen—this lush, 29-hectare (71-acre) resort is located on a 305-meter (1,000-foot) stretch of white-sand beach. Show more
All-Inclusive resort
Meals at 6 restaurants, 5 bars, pool and beach concierge service, floor concierge services, sports from windsurfing to tennis, plus live entertainment are among amenities included in the Secrets Capri room rate.
View balconies
All 290 guestrooms at Secrets Capri Riviera Cancún have furnished balconies or patios with views of green gardens or blue sea. Marble floors and bathrooms, jetted tubs, and concierge service add luxury touches. Hide

GUEST REVIEWS

4.6out of 5

Expedia Guest Rating

92%

of guests recommend

TripAdvisor Traveler Rating

TripAdvisor Traveler Rating

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Rooms & Rates

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Please complete the highlighted fields below. The check-out date must occur after the check-in date. Please change the date. Date format should be mm/dd/yy. Please provide the ages of children below. The check-in or check-out date is prior to the current date. The check-in date cannot be after 06/24/2013. The check-out date cannot be after 06/24/2013. The check-in date is missing. Please add the check-in date. The check-out date is missing. Please add the check-out date.
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Discounts may be offered to children of certain ages.

Room type  
Preferred Club Deluxe Tropical View King - Adults Only
One four-poster king bed or two double beds (bedding is subject to availability at check-in). Private, furnished 8-square-meter (86-square-foot) patio or balcony with view of the Yucatan Peninsula. 474 square feet. Air conditioning with climate control. 27-inch satellite TV. CD/DVD player/sound system with in-house music channels. High-speed Internet access (surcharge). MP3 docking station/alarm clock. Minibar restocked daily with beer, soft drinks, juice, and water. Tea/coffeemaker. In-room electronic safe. Direct-dial telephone. Marble bathroom with dual vanities, separate shower, jetted tub, telephone, bathrobes and slippers, and stereo speakers. Concierge service. 24-hour room service.
Preferred Club Dlx Ocean View King - Adults Only
One four-poster king bed. Private, furnished 8-square- meter (86-square-foot) patio or balcony with view of Caribbean Sea. 506 square feet. 27-inch TV with cable. CD/DVD player/sound system with in-house music channels. Complimentary high-speed Internet access. MP3 docking station/alarm clock. Minibar restocked daily with beer, soft drinks, juice, and water. Tea/coffeemaker. In-room electronic safe. Direct-dial telephone. Marble bathroom with dual vanities, separate shower, jetted tub, telephone, stereo speakers, bathrobes and slippers. Concierge service. 24-hour room service. Air conditioning with climate control. Nonsmoking.
Preferred Club Jr Ste Tropical View King - Adult Only
One four-poster king bed or two double beds (bedding is subject to availability at check-in). Private, furnished 8-square-meter (86-square-foot) patio or balcony with tropical, Yucatan Peninsula view. 570 square feet.Separate sitting area. 27-inch TV with cable. CD/DVD player/sound system with in-house music channels. MP3 docking station/alarm clock. Complimentary high-speed Internet access. Direct-dial telephone. Minibar restocked daily with beer, soft drinks, juice, and water. Tea/coffeemaker. Marble bathroom with dual vanities, separate shower, jetted tub, telephone, stereo speakers, bathrobes and slippers. Concierge service. 24-hour room service. In-room electronic safe. Air conditioning with climate control. Nonsmoking.
Preferred Club Jr Suite Ocean View King - Adults Only
One four-poster king bed. Private, furnished 8-square- meter (86-square-foot) patio or balcony with full view of Caribbean Sea. 603 square feet. Separate sitting area. 27-inch TV with cable. CD/DVD player/sound system with in-house music channels. MP3 docking station/alarm clock. Complimentary high-speed Internet access. Direct-dial telephone. Minibar restocked daily with beer, soft drinks, juice, and water. Tea/coffeemaker. Marble bathroom with dual vanities, separate shower, jetted tub, telephone, stereo speakers, bathrobes and slippers. Concierge service. 24-hour room service. In-room electronic safe. Air conditioning with climate control. Nonsmoking.
Preferred Club Jr Suite Ocean Front King - Adult Only
One four-poster king bed. Private, furnished patio or balcony with full view of Caribbean Sea. 679 square feet. Separate sitting area. 27-inch TV with cable. CD/DVD player/sound system with in-house music channels. MP3 docking station/alarm clock. Complimentary high-speed Internet access. Direct-dial telephone. Minibar stocked with beer, soft drinks, juices, water. Tea/coffeemaker. Marble bathroom with phone, sound speaker, bathrobes, slippers, dual vanities, separate shower, and jetted tub. In-room safe (electronic). Air conditioning with climate control. Nonsmoking.
Preferred Club Honeymoon Ocean Ft King - Adult Only
One king bed in separate bedroom. Private, furnished terrace with jetted tub for two and full view of Caribbean Sea and Yucatan Peninsula scenery. 1,034 square feet. Separate living room. Kitchenette and dining area. 27-inch TV with cable. CD/DVD player/sound system with in-house music channels. Complimentary high-speed Internet access. Direct-dial telephone. Minibar stocked with beer, soft drinks, juices, water. Tea/coffeemaker. Marble bathroom with phone, sound speaker, bathrobes, slippers, dual vanities, WC (toilet), separate shower, and jetted tub. In-room safe (electronic). Air conditioning with climate control. Nonsmoking.
Preferred Club Jr Ste Tropical view 2bed - .
2 double beds or 2 beds. Pillowtop mattress. Premium bedding. Balcony. Desk. In-room safe. Wired high-speed Internet access (complimentary). Cable television service. DVD player. Direct-dial phone. Voice mail. CD player. Clock radio. Minibar. Complimentary bottled water. Coffee/tea maker. Private bathroom. Jetted bathtub. Separate bathtub and shower. Handheld showerhead. Makeup/shaving mirror. Bathroom phone. Designer toiletries. Bathrobes. Slippers. Bathroom scale. Hair dryer. Iron/ironing board. Hypo-allergenic bedding available. Air conditioning. Non-smoking only.
Preferred Club Deluxe Tropical View 2bed - AI
2 beds. Pillowtop mattress. Premium bedding. Balcony. Desk. In-room safe. Wired high-speed Internet access (complimentary). Cable television service. DVD player. Direct-dial phone. Voice mail. CD player. Clock radio. Minibar. Complimentary bottled water. Coffee/tea maker. Private bathroom. Jetted bathtub. Separate bathtub and shower. Handheld showerhead. Makeup/shaving mirror. Bathroom phone. Designer toiletries. Bathrobes. Slippers. Bathroom scale. Hair dryer. Iron/ironing board. Hypo-allergenic bedding available. Air conditioning. Non-smoking only.
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Hotel Policies & Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

Policies
  • Extra-person charges may apply and vary depending on hotel policy.
  • Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
  • Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • Pets not allowed
  • Caters to singles
  • Check-in time starts at 3 PM
  • Check-out time is Noon

Promotions

Honeymoon and Anniversary Offer

Guests celebrating their honeymoon or anniversary receive the following:

  • Welcome letter, fresh fruit, one bottle of sparkling wine, and rose petals in-room upon arrival
  • Special turndown service
  • Champagne breakfast in bed
  • 15-percent-discount on all spa treatments
  • 4 PM late check-out

    At time of booking, guests must enter "honeymoon" or "anniversary" in the Special Requests box to receive this promotion. When indicating "Traveler and room preferences" during booking, click on the link that says: "I have a special request."

    Breakfast reservations must be made in advance with the concierge. Wedding certificates required upon arrival.

    Night Out Dine Around Promotion

    Book a stay at Secrets Capri Riviera Cancun All Inclusiveand enjoy complimentary dinner and an evening of entertainment at Secrets Maroma Beach Riviera Cancun All Inclusive or Secrets Silversands Riviera Cancun All Inclusive.

    Guests must contact their resort's concierge in advance to make arrangements. Transportation is not included. Guests are responsible for round-trip taxi fare and all gratuities. This offer is valid for one evening only per stay.

  • All-Inclusive Details

    The majority of amenities and activities at this resort are included in the room rate; guests will not be charged extra for meals, drinks, activities, gratuities, or most activities.

    All-Inclusive entertainment and nightlife Daily activity program of games and contests Manager's cocktail party Nightly entertainment music and dance shows including Mexican folklore, international dancing styles, casino night Entrance to on-site disco, Desires Lounge Bar

    All-Inclusive food and beverages All meals and snacks Unlimited alcoholic and non-alcoholic beverages, including premium and imported beverages Beach and pool waiter service food and drink In-room minibar drinks (water, beer, and soft drinks restocked daily) 24-hour room service food and drink Taxes and gratuities for all plan inclusions

    Not included: Wine, champagne, or liquor by the bottle

    Scroll down to the Dining section for restaurant/menu details.

    All-Inclusive weddings

    This package is available only to guests who reserve a room in the Jr. Suite Front Ocean View Terrace category or higher; minimum seven-night stay required. Wedding package includes:

  • Preferential location of the room in the category reserved
  • Complimentary room for the groom the night before the wedding (based on availability)
  • Services of judge
  • Services of wedding coordinator to organize and personalize the wedding
  • Preparation/ironing of the wedding dress and groom's tuxedo/suit
  • Services of personal dressing assistant
  • Use of wedding gazebo off the beach
  • Bride's bouquet and groom's boutonniere
  • Wedding cake and one bottle of sparkling wine
  • Special turndown service
  • 15-percent discount on all spa treatments
  • Late check-out for bride and groom (based on availability)

    Not included: Spa products; other wedding features such as entertainment, floral services; video and photo services, reception; upgrades to other wedding packages

    All-Inclusive activities and equipment

    Water sports

  • Kayaking
  • Windsurfing
  • Sailing
  • Snorkeling
  • Water aerobics
  • Scuba diving demonstration (pool)
  • Introductory instruction for water sports
  • Use of freshwater swimming pool/spa tub/beach and pool lounge chairs/towel service

    Not included: Scuba diving courses, certification, trips; snorkeling excursions; motorized water sports

    Land sports

  • Tennis
  • Private tennis lessons
  • Beach volleyball
  • Jogging path
  • Billiards
  • Board games
  • Use of fitness center

    Classes/instruction

  • Water aerobics
  • Tennis
  • Yoga
  • Caribbean dance
  • Cooking
  • Introductory instruction for water sports

    All-Inclusive golf amenities Complimentary greens fees at Grand Coral Rivera Maya, with 18 holes and a 7,043 yard course Guests may play one complimentary round per person, per day when staying 24 December - 30 April 2013. There are additional fees that guests are responsible for at the golf course. Pricing is according to the season as follows:

    Pricing from 24 December - April 20, 2012 and 1 November 2012 - 30 April 2013.

  • Premium tee time supplement: $35 per person
  • Cart fee: $50 per person in a shared cart
  • Junior (under 18 years old): $40 per junior riding with an adult
  • Rider fee: $35 (includes access to the club areas)
  • Re-round fee: $50 per re-round (9 or 18 holes)
  • Pricing from 1 May - 30 November 2012:

  • Premium tee time supplement: $35 per person
  • Cart fee: $40 per person in a shared cart
  • Junior (under 18 years old): $40 per junior riding with an adult
  • Rider fee: $35 (includes access to the club areas)
  • Additional pricing details:

    Premium tee times are from 6 AM -1 PM in the winter and from 6 AM - 2 PM in the summer. Individual reservations can be made up to 60 days in advance through the resort's concierge and are subject to availability. A no-show penalty of $50 will be charged to the guestroom. Guests can avoid this fee by cancelling within a minimum of 24 hours before the booked tee time.

    Guests must arrange tee times with the resort concierge and provide a credit card number. Guests wishing to cancel or reschedule tee time must do so at least 24 hours in advance to avoid a $100 per person no-show penalty that will be charged to the provided credit card.

    Not included

  • Wine, champagne, or liquor by the bottle
  • Scuba diving courses, certification, trips; snorkeling excursions
  • Motorized water sports
  • Additional wedding features
  • Spa and beauty products, treatments and services
  • Airport transfers
  • Optional or outside tours and excursions
  • Incidental purchases
  • Telephone, fax, and Internet access charges
  • Business services
  • Laundry and dry cleaning
  • Video and photo services
  • Floral services

    Airport taxes may or may not be included.

    Policies

    This resort welcomes adult singles and couples; no guests under 18 are allowed.

    Scroll down to the Policy section for more details.

  • Awards and Affiliations

    The property is a member of Preferred Hotels & Resorts.

    Property Amenities

    The majority of amenities, activities, and gratuities at this resort are included in the room rate; guests will not be charged extra for the majority of amenities and activities (scroll up to the All-Inclusive Details section for more information). Wristbands are not required. Reservations are not required at any on-site restaurant.

    Secrets Capri Riviera's water sports center offers activities such as kayaking, snorkeling, sailing, and windsurfing. A fitness center has a range of cardio machines, free weights, treadmills, and step machines.

    The on-site spa incorporates both outdoor and indoor facilities. Outdoors are a tropical relaxation garden, spa tub of mineral water with waterfalls and, under a thatched-roof palapa, a double treatment room fronting the ocean. Indoors are private Vichy and Swiss showers, spa tubs, saunas, steam rooms, and six treatment rooms including two rooms for couples. A menu of 30 restorative treatments and hydrotherapies, including massage, facials, manicures, and pedicures, is offered (surcharges for all treatments and services).

    This all-inclusive Cancun resort has 624 square meters (6,714 square feet) of multiple-use meeting space, including a ballroom, three executive meeting rooms, breakout areas, and a terrace. A business center provides faxing, copying, teleconferencing, secretarial services, simultaneous translation services, and high-speed Internet access (surcharges for all). On-site shops sell jewelry, gifts, beachwear, and souvenirs. Wedding services are available, and a wedding gazebo is on site. Major sporting events and live broadcasts are projected on a large-screen TV located on the beach.

    • Swimming pool - outdoor
    • Poolside bar
    • Swim-up bar
    • Spa services on site
    • Spa tub
    • Full-service health spa
    • Massage - spa treatment room(s)
    • Sauna
    • Concierge desk
    • Billiards
    • Health club
    • Pool table
    • Fitness facilities
    • Bar/lounge
    • Nightclub
    • Room service (24 hours)
    • Parking (free)
    • Valet parking
    • Multiple large conference rooms
    • Event catering
    • Multiple small meeting rooms
    • Ballroom(s)
    • Banquet facilities
    • Business center
    • Audio-visual equipment
    • Secretarial services
    • Business services
    • Total number of rooms - 290
    • Porter/bellhop
    • Doorman/doorwoman
    • Security guard
    • 24-hour front desk
    • Multilingual staff
    • Medical assistance available
    • Beauty services
    • Hair salon
    • Translation services
    • Gift shops or newsstand
    • Shopping on site
    • Currency exchange
    • Dry cleaning/laundry service
    • Video library
    • Shoe shine
    • Patio
    • Air-conditioned public areas
    • Number of floors - 5
    • Elevator/lift
    • Restaurant(s) in hotel
    • Tennis on site
    • Number of restaurants - 6
    • Wedding services
    • Express check-in
    • Rooftop terrace
    • One meeting/conference room
    • Room service
    • Private beach
    • Concierge services
    • Garden
    • Laundry facilities
    • Library
    • Airport transportation (surcharge)
    • Tour assistance
    • Complimentary newspapers in lobby
    • Beach/pool umbrellas
    • Wireless (high-speed) Internet access - complimentary
    • On-site car rental
    • Wheelchair accessible
    Secrets Capri Riviera Cancun All Inclusive, Playa del Carmen,  Mexico, Property Amenities Pool

    Rooms

    The majority of amenities, activities, and gratuities at this resort are included in the room rate; guests will not be charged extra for the majority of amenities and activities (scroll up to the All-Inclusive Details section for more information).

    Secrets Capri Riviera has 290 air-conditioned guestrooms, all of which include furnished patios or balconies with ocean or garden views. Travertino marble floors, tropical hardwood furnishings, and marble bathrooms with jetted tubs are standard. Beds have pillowtop mattresses and 300-thread-count sheets. Rooms have complimentary high-speed Internet access, cable TV, CD/DVD players, MP3 docking stations, minibars (restocked daily), bathrobes, and 24-hour room service. A personal concierge on each floor helps guests with any requests.

    Secrets Capri Riviera Cancun All Inclusive, Playa del Carmen,  Mexico, Rooms Suite

    Room Amenities

    • DVD player
    • CD player
    • Hypo-allergenic bedding available
    • Premium bedding
    • Climate control
    • Blackout drapes/curtains
    • Air conditioning
    • Direct-dial phone
    • Voice mail
    • Complimentary bottled water
    • Minibar
    • Coffee/tea maker
    • Wake-up calls
    • Turndown service
    • Designer toiletries
    • Bathroom phone
    • Extra towels/bedding in room
    • Jetted bathtub
    • Bathrobes
    • Hair dryer
    • Iron/ironing board
    • In-room safe
    • Clock radio
    • Electronic/magnetic keys
    • Desk
    • Window opens
    • Pillowtop mattress
    • Balcony
    • Complimentary newspaper
    • In-room massage available
    • Daily housekeeping
    • Private bathroom
    • Slippers
    • Separate bathtub and shower
    • Bathroom scale
    • Handheld showerhead
    • Makeup/shaving mirror
    • Non-smoking only
    • Cable television service
    • Wired high-speed Internet access (complimentary)

    Dining

    The majority of meals and beverages, plus all gratuities, at the following restaurants, snack spots, and bars are included in the room rate for this resort (scroll up to the All-Inclusive Details section for more information). Reservations are not required.

    Seaside Grill - Located on the beach and serving breakfast, lunch, and dinner. It offers Continental and Mexican snacks during the day and à la carte steakhouse menu at night. Open daily.

    La Riviera - Casual restaurant serving Continental cuisine for breakfast and lunch daily; for dinner, five nights a week. Dress code: casual.

    Himitsu - In a dining room with marble floor, fountains, and a small Zen rock garden, this restaurant serves specialties from Vietnam, Japan, China, and other parts of Asia. Dinner only. Dress code: no shorts.

    Portofino - Variety of Mediterranean dishes and desserts served. Dining room showcases original artwork and fountains. Dinner only. Dress code: no shorts.

    Oceana - This restaurant offers local and regional seafood specialties in a seaside setting. Guests can dine inside or on an open-air terrace. Dinner only. Dress code: casual.

    Ceviche and Taco Bar - Varieties of ceviche plus fish and shrimp tacos.

    Manatee Swim-up Pool Bar - The Manatee serves drinks to guests in and around the pool.

    The Lounge - Cocktails served in an intimate setting.

    Rendezvous Bar - Lobby area bar.

    Sugar Reef - Beachside bar with tropical drinks.

    Desires Lounge Bar - Opens later in the evening and stays open until after midnight for dancing and music.

    Secrets Capri Riviera Cancun All Inclusive, Playa del Carmen,  Mexico, Dining Restaurant

    Recreation

    The majority of recreational activities and facilities described below are included in the room rate for this resort (scroll up to the All-Inclusive details section for more information).

    This Cancun resort's beach features a sand volleyball court and a water sports center, where guests can arrange kayaking, windsurfing, sailing, and snorkeling. A large outdoor pool and spa tub, tennis courts, and a fitness center with cardio machines, free weights, treadmills, step machines, and aerobics classes are all on site.

    The recreational activities listed below are available either on site or near the hotel; fees may apply.

    • Golfing nearby
    • Golf - driving range nearby
    • Personal watercraft
    • Scuba diving nearby
    • Surfing/boogie boarding nearby
    • Boat launch nearby
    • Hiking/biking trails nearby
    • Horse riding/rental nearby
    • Fishing nearby
    • Rowing or canoeing nearby
    • Bungee jumping on site
    • Kayaking on site
    • Parasailing on site
    • Running track/path on site
    • Sailing on site
    • Snorkeling on site
    • Swimming on site
    • Volleyball on site
    • Windsurfing on site
    • Yoga classes/instruction on site
    • Golf lessons available nearby

    Spa

    Secrets Spa by Pevonia offers treatments which combine hydrotherapy and indigenous treatments. The spa features 10 treatment rooms that include private Swiss showers, spa tubs, relaxation lounge, sauna, steam room, couple's massage suites, and hydrotherapy suites.

    The spa boutique carries a wide array of aromatherapy candles, oils, chimes, body scrubs, creams, and contour products as well as prestigious beauty care lines such as Pevonia, Lanza, and Gehwol.

    Verified Reviews: All guest reviews are verified as submitted by our customers and reflect their stay at Secrets Capri Riviera Cancun All Inclusive

    4.6
    out of 5
    avg. guest rating
    Hotel service:
    4.7
    Hotel condition:
    4.7
    Room cleanliness:
    4.8
    Room comfort:
    4.6
    Location:
    4.5
    Neighborhood:
    4.3
    92%

    of guests recommend

    out of 380 reviews

    Write a review of this hotel

    You may be required to sign in to verify your stay.

    sung L from los angeles
    4.0
    out of 5
    Recommends this hotel
    Posted Dec 6 2011

    “best resort in cancun”

    best room service than other hotel in riviera maya.

    Area recommendations
    playa del carmen
    Must see
    coba
    Lisa from Philadelphia, PA
    5.0
    out of 5
    Recommends this hotel
    Posted Dec 5 2011

    “Excellent!”

    This was my first vacation to Mexico, and while I have never been to an all inclusive resort and have nothing to compare Secrets Capri to, it was amazing. From the minute I stepped off the shuttle I was impressed and relaxed!! The staff at Secrets-superb! I didn't come into contact with one employee that didn't say hello with a smile. They were so friendly and accommodating. The food was great and the daily activities were something to look forward to. Our Best Day travel agent was excellent, as well. (We set up an excursion to Tulum & Xel-Ha. I highly recommend the tour. Our tour guide was funny and sweet and the views were amazing. While I would've wanted more time at Xel-Ha, I'm happy we did the Tulum tour, well worth the money.) From the pick up at the airport to the drop off to head back to reality, I never once felt anxious or worried. Everything was set up & taken care of for us. The room was great and the ocean view from our balcony was beautiful. The maid service was excellent! I can't give the staff enough praise. Well done!! Can't wait to visit again!

    A Traveler from South Dakota
    5.0
    out of 5
    Recommends this hotel
    Posted Dec 1 2011

    “great place”

    We have been to several all-inclusives and this was just as good as the other Dreams and Secrets we have been to. The food was really good, bars were great - we particularly enjoyed the Sports bar where there was a pool table. The beach was marginal as far as wanting to go in the ocean - there was a lot of debris and a lot of sand was churned up with the waves coming in and out. However the pool was excellent so we actually spent more time in that. The only complaint (and I think very minor) was that the housekeeping time was very sporadic - one day they didn't come to clean until after 5PM and we had been out of the room all day. Very friendly staff and no pressure by salespeople.

    Kyle C from Detroit
    4.0
    out of 5
    Recommends this hotel
    Posted Nov 28 2011

    “Good but not great”

    This was the first time that my wife and I have ever gone to an all-inclusive. We are a working class young couple from Detroit, and we deemed this to be the long over due honey that we chose to postpone because of our daughter. While we enjoyed our experience, we will probably take advantage of another resort next time. The staff was amazing, and the people were always nice, but I'm looking for more of a WOW factor. From initial impressions, we defintely experienced that WOW factor when we were 'invited' to a time-share presenation at the Secrets Maroma. The place was gorgeous and had an amazing beach (ours was close to unihabitable because of mud, rocks, and tree stumps). Ultimately, the food was good(minus room service) and the service staff was unbelievably helpful. In the end, I would rank this as a 5 star experience, while my wife and I are looking for the five DIAMOND experience (without the exorbent price). Good luck finding the best resort that fits your lifestyle and expectations!

    Area recommendations
    Xcaret and Xplore
    When to go
    The Thanksgiving season would seem to be perfect because the weather was consistently in the 80s with minimal rain. My wife was easily able to "work on' her tan and the ocean was calm/comfortable enough for us to take advantage of the kayaks and sailing.
    Karen S from Livermore, CA
    5.0
    out of 5
    Recommends this hotel
    Posted Nov 28 2011

    “Relaxation Realized”

    First of all this hotel is small and secluded so if you want action, this is not the hotel for you. But if you want to slow down and relax with no worries this is the one. My husband and I spent 1 week and it really felt like home more than a hotel. They have 5 restaurants and also specialty buffets around the pool. No reservations required. Food was good but not really hot. Bar service was on the beach so we rarely moved. We're workaholics so this is our only way to wind down. Adults only, No kids and someone waiting on you hand and foot all the time. We're making this a yearly trip and will stay in the same room whenever possible.

    Andre P from Grand Junction, Colorado
    5.0
    out of 5
    Recommends this hotel
    Posted Nov 23 2011

    “Great "All Inclusive" resort!”

    Resort staff was very friendly and willing to please. (Socorro, our concierge, was a sweetheart) Be sure to book an ocean view room. It was worth the extra money! The food was good. The beach was clean and we particularly liked the smaller feel of the resort compared to some of the mega resorts you can stay at in the area. The spa experience was also excellent! When we had a leaky air conditioner condenser, the hotel maintenance staff had it fixed before we got back from our Tulum excursion. Tipping is not required but we recommend bringing dollar bills to tip the staff. ($1 to $20 tip, depending on the level of service.)These people deserve it! We recommend this resort if you are looking for a romantic/relaxing experience in the tropics!

    Area recommendations
    We did the following activities and would recommend them all. Bus tour to Tulum. Swim with the dolphins. (Dolphinarus). 5th Avenue shopping in Playa Del Carmen. $20 taxi one way for two or $2 public transportation. Ferry ride from Playa Del Carmen to Cozumel. Day spa experience with massages. Walks on the beach.
    When to go
    Temperatures in the low 80's with typical afternoon rain showers. Perfect! We went between Nov. 10th and Nov. 17th.
    Getting around
    Save money and use the public transportation instead of the taxi.
    A Traveler from New York
    3.0
    out of 5
    Recommends this hotel
    Posted Nov 23 2011

    “Food got worse, drinks were watered down”

    This was our second visit to this Secrets property. The hotel itself is beautiful, the staff helpful, but the food and drinks are not what they used to be. We went to every restaurant, and the portions were small and the food in many cases had no taste whatsoever. Very disappointing. Housekeeping was terrible, room service was good. The beach was dirty. Overall, I would not give this hotel more than a 3-star rating, and will never go back.

    Area recommendations
    Not applicable, since I did not go off of the resort property.
    Holly G from Lincoln, NE
    5.0
    out of 5
    Recommends this hotel
    Posted Nov 19 2011

    “We wanted to move in!”

    We had a wonderful week-long stay at Secrets Capri. The staff was extremely welcoming, the resort and rooms were beautiful and comfortable. Whle we did often leave for trips into Playa for scuba diving trips and various tours, you could easily stay at Secrets and have everything you could dream of for a fabulous vacation away. We enjoyed all of the dining options and had our fair share of the included drinks! For added enjoyment we took advantage of the romantic dinner on the beach for a perfect proposal. We were more than delighted with our photography session and will be happy to share our photos with family and friends. We'd be happy to return to Secrets Capri as well as check into other Secrets locations!

    Leandra from Hamilton, NJ
    5.0
    out of 5
    Recommends this hotel
    Posted Nov 18 2011

    “Relaxing Honeymoon!”

    After researching several hotels, we decided to stay at Secrets Capri. We were very satisfied with the hotel, service, and staff. We were looking for a relaxing honeymoon vacation and that is exactly what we got! The resort is a good size, not too big and not too small. Our room was what we expected (we had an ocean view which mostly looked over the pool but the ocean was in the distance), nothing fancy but we were fine with that b/c we didn't spend much time in our room anyway. Overall the food was very good for an all inclusive place and compared to other places, I would say this is the best we've had. As far as the dress code, as we read others reviews complaining it was too formal, I'd say we'd disagree. It was casual and my husband wore shorts for most of the nights except the night we ate at the steakhouse and he wore khakis and a polo. If you are looking for a nightlife, this isn't really the place. Yes, there is a bar open till 1am, but past 10:00 there aren't any shows or anything. But it was fine for us because we spent the whole day in the sun at the pool and beach and swim up bar, so after dinner we'd go out for a few drinks and then go back to our room. The entertainment staff was so so, I think the activities they had scheduled could have varied a little more day to day and could have been a little more original nd energetic, we've seen better at other resorts. Playa del Carmern was a 20min taxi ride. Overall we would recommend this resort to friends and family!

    Dorothy S from Creedmoor, NC
    4.0
    out of 5
    Recommends this hotel
    Posted Nov 9 2011

    “Excellent service, clean, relaxing...”

    Hotel was clean, rooms very nice, pool area great. Service was outstanding. Very Good restaurants and food. Smaller atmosphere nice. Gym good. Spa outstanding. A great place for quiet vacation with great food and nice, clean rooms. Dorothy

    Area recommendations
    HIghly recommend Playa Del Carmen. Felt very safe at airport and hotel. Nice shopping areas in Playa if you choose to go. We only left resort once.

    Secrets Capri Riviera Cancun All Inclusive

    Carretera Federal 387 Chetmal Cancun Km 299 Playa del Carmen, 77710 Mexico

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    Nearby Points of Interest

    • Tres Rios Ecopark - 1.3 km / 0.8 mi
    • El Camaleon Golf Club - 1.8 km / 1.1 mi
    • Xcaret Eco Theme Park - 16.8 km / 10.5 mi

    Location Highlights

    • Marina nearby
    • On beach

    The preferred airport for Secrets Capri Riviera Cancun All Inclusive is Cancun, Quintana Roo (CUN-Cancun Intl.) - 41 km / 25.5 mi.

    Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.

    Distances are displayed to the nearest 0.1 mile and kilometre.

    Nearest Major Airport:

    • Cancun, Quintana Roo, Mexico (CUN-Cancun Intl.)

    Area:

    Playa del Carmen, Quintana Roo, Mexico: Still small enough to explore on foot, Playa del Carmen has a relaxed, yet cosmopolitan feel, with a variety of hotels, shops, and restaurants ranging from causal to upscale. European-style sunbathing is common on beaches. Playa is a popular jumping-off point for day trips to Xcaret, Xel-Ha, Tulum, and other peninsula attractions, and a passenger ferry makes frequent runs to Cozumel.

    Secrets Capri Riviera Cancun All Inclusive

    Carretera Federal 387 Chetmal Cancun Km 299 Playa del Carmen, 77710 Mexico

    Most recent booking for this hotel: less than 1 day ago.
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