The majority of amenities, activities, and gratuities at this resort are included in the room rate; guests will not be charged extra for the majority of amenities and activities (scroll up to the All-Inclusive Details section for more information). Wristbands are not required. Reservations are not required at any on-site restaurant. Parking is complimentary while guests are staying at the hotel. An airport shuttle can be arranged on request.
Secrets Capri Riviera's water sports center offers activities such as kayaking, snorkeling, sailing, and windsurfing. A fitness center has a range of cardio machines, free weights, treadmills, and step machines.
The on-site spa incorporates both outdoor and indoor facilities. Outdoors are a tropical relaxation garden, spa tub of mineral water with waterfalls and, under a thatched-roof palapa, a double treatment room fronting the ocean. Indoors are private Vichy and Swiss showers, spa tubs, saunas, steam rooms, and six treatment rooms including two rooms for couples. A menu of 30 restorative treatments and hydrotherapies, including massage, facials, manicures, and pedicures, is offered (surcharges for all treatments and services).
This all-inclusive Cancun resort, renovated in November 2009, has 624 square meters (6,714 square feet) of multiple-use meeting space, including a ballroom, breakout areas, and a terrace. A business center provides faxing, copying, teleconferencing, secretarial services, simultaneous translation services, and high-speed Internet access (surcharges for all). On-site shops sell jewelry, gifts, beachwear, and souvenirs. Wedding services are available, and a wedding gazebo is on site. Major sporting events and live broadcasts are projected on a large-screen TV located on the property's white sand beach, to which the property has direct access.
- Swimming pool - outdoor
- Poolside bar
- Swim-up bar
- Spa services on site
- Spa tub
- Full-service health spa
- Massage - spa treatment room(s)
- Sauna
- Billiards
- Pool table
- Health club
- Fitness facilities
- Bar/lounge
- Nightclub
- Room service (24 hours)
- Free parking
- Valet parking
- Event catering
- Ballroom(s)
- Business center
- Banquet facilities
- Audio-visual equipment
- Secretarial services
- Business services
- Total number of rooms - 290
- Porter/bellhop
- Doorman/doorwoman
- Security guard
- Multilingual staff
- 24-hour front desk
- Beauty services
- Medical assistance available
- Translation services
- Hair salon
- Gift shops or newsstand
- Shopping on site
- Currency exchange
- Dry cleaning/laundry service
- Video library
- Shoe shine
- Patio
- Air-conditioned public areas
- Elevator/lift
- Restaurant(s) in hotel
- Number of floors - 5
- Number of restaurants - 6
- Tennis on site
- Wedding services
- Express check-in
- Rooftop terrace
- One meeting/conference room
- Room service
- Private beach
- Concierge services
- Garden
- Laundry facilities
- Library
- Free guest parking
- Pool sun loungers (chaise longues)
- Year Built 2003
- Tour assistance
- Complimentary newspapers in lobby
- Free Wi-Fi
- Beach/pool umbrellas
- On-site car rental
- Wheelchair accessible