We stayed 3 nights and had a wonderful time. Staff were great, Frederico was a superstar at the restaurant! The rooms are spacious, quiet and well appointed for the area. Not the cheapest place to stay but worth the money.
Young couple from Melbourne Austrialia
Nestled on the beach, this hotel is in Tulum, within the vicinity of Tulum National Park and Tulum Mayan Ruins. Regional …More
If you are looking for a romantic getaway, this is the place for you! Let me name a few......Warm turquoise blue oceans to die for, spacious rooms with comfortable beds, excellent food utilizing regional ingredients, and service always with a smile! It is also a must to treat yourself to an organic, authentic Mayan Spa experience! Although the spa services might be considered expensive, it is well worth it! The hotel grounds are magnificent and each room is surrounded by it's natural rainforest habitat.
Hope we get to go back soon!
Susan from California
This Xpu-Ha hotel is located by the sea, nestled on the beach a short distance from Xpu-ha Beach, Ecopark Kantun Chi, and Taj …More
The hotel was really nice, very clean, and high quality construction. The junior suite was very nice and the staff was absolutely excellent. The food was also very good, better than expected. The pool area was great and the ocean right there with great beach area with lots of chaise lounges and cabanas. Cocktail service on the beach was a bonus.
We will go there again with the following knowledge: The "Real-Club" described as "not" a time share was a bummer. It was certainly a time share like program. We agreed to it because it came with some perks for attending and was promised to be only a hour or so. It turned into a 3+ hour, increasingly high pressure bummer. Avoid it! The other bummer was the hassling from merchants in-town. Most of the hotels in the area issue wrist bands for identification. When the merchants see that they are relentless in hawking and hassling you to go into their shops. When we hid the wrist band under a big watch or bracelet, the hassling went down by 75%.
The hotel kept the merchant hawkers off the hotel's beach area and out of the hotel. It was all in-town, or in public areas of the beach, or other hotel beach areas. Some of the hassler's pretended to have been waiters from the hotel and at least one of them actually was, but "off-duty". I think everyone would benefit from a moratorium on the hassling, including the merchants and tourism in general. It's obviously a cultural thing, but my wife and I hated it.
Bill & Sherry from Chicago, IL area, kane county
Set along the Caribbean, this Riviera Maya resort offers relaxation on the private beach and quick access to the shops …More