Book your room at The Palm at Playa

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3.5-star hotel near the beach

Location

Offering direct access to the beach, this Playa del Carmen hotel is in the city center and within 1 mi (2 km) of Central Square and Playa del Carmen Main Beach. Playa del Carmen Maritime Terminal and Nuestra Senora del Carmen Catholic Church are also within 10 minutes.

Hotel Features

Guests of this beach hotel will appreciate convenient onsite amenities such as a spa tub and a fitness center.

Room Amenities

All 69 individually decorated rooms feature iPod docks and room service. For entertainment, LCD TVs come with cable channels, and guests can also appreciate comforts like premium bedding and down comforters.

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The Palm at Playa

8th Street between 5th and 10th Avenue Playa del Carmen QROO 77710
Hotel Amenities

Hotel Amenities

In addition to an outdoor pool, The Palm at Playa provides a spa tub and a fitness center. The hotel offers a restaurant and a coffee shop/café. Guests can unwind with a drink at one of the hotel's bars, which include a swim-up bar and a poolside bar. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary high-speed wireless Internet access.

This 3.5-star property offers access to a 24-hour business center, limo/town car service, and a meeting room. Event facilities measure 1076 square feet (100 square meters). This beach hotel also offers a rooftop terrace, spa services, and a terrace. For a surcharge, the property provides a roundtrip airport shuttle (available on request) and an area shuttle. Limited complimentary onsite parking is available on a first-come, first-served basis.

The Palm at Playa is a smoke-free property.

  • Pool sun loungers
  • Beach/pool umbrellas
  • Year Built 2012
  • Area shuttle (surcharge)
  • Conference space size (feet) - 1076
  • Conference space size (meters) - 100
  • Direct access to private beach
  • Terrace
  • Concierge services
  • Total number of rooms - 69
  • Number of floors - 3
  • Number of buildings/towers - 3
  • Airport transportation (surcharge)
  • Spa services on site
  • Spa treatment room(s)
  • Coffee/tea in lobby
  • Spa tub
  • Garden
  • Free breakfast
  • Coffee shop or café
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Elevator/lift
  • Express check-in
  • Express check-out
  • Fitness facilities
  • Free Wi-Fi
  • Tours/ticket assistance
  • Laundry facilities
  • Limo or Town Car service available
  • One meeting room
  • Multilingual staff
  • Parking (limited spaces)
  • Rooftop terrace
  • Poolside bar
  • Porter/bellhop
  • Luggage storage
  • Restaurant
  • Safe-deposit box at front desk
  • Free self parking
  • Beach sun loungers
  • Complimentary grocery shopping service
  • Beach towels
  • 24-hour business center
  • Smoke-free property
  • Outdoor pool
  • Swim-up bar
  • Wedding services
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Family Friendly Amenities

Family Friendly Amenities

  • Outdoor pool
  • Free Wi-Fi
  • Laundry facilities
Internet

Internet

Available in some public areas: Free Wi-Fi

Parking

Parking

Free self parking, Parking (limited spaces)

Room Amenities

Room Amenities

  • Premium bedding
  • Room service (limited hours)
  • Hypo-allergenic bedding available
  • Hair dryer
  • Ceiling fan
  • Partially open bathroom
  • Connecting/adjoining rooms available
  • Climate control
  • Access via exterior corridors
  • Air conditioning
  • Phone
  • Daily housekeeping
  • Complimentary toiletries
  • In-room massage available
  • Rainfall showerhead
  • Iron/ironing board
  • In-room safe (laptop compatible)
  • Cable TV service
  • Blackout drapes/curtains
  • iPod docking station
  • Down comforter
  • Individually furnished
  • Individually decorated
  • LCD TV
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Where to Eat

Where to Eat

A complimentary buffet breakfast is served each morning between 7 AM and 11 AM.

Calle Ocho Restaurant - This bistro specializes in Latin American cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Happy hour is offered.

Roof Club - This poolside rooftop bar serves lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting).

A complimentary grocery shopping service is offered and room service (during limited hours) is available.

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Nearby Things to Do

Nearby Things to Do

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Skydiving nearby
  • Golfing nearby
  • Bicycle rentals nearby
  • Scooter/moped rentals nearby
  • Ecotours nearby
  • Golf lessons available nearby
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Spa Services

Spa Services

  • Number of treatment rooms 2
  • Couples treatment rooms
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Reflexology
  • Sports massage
  • Body scrubs
  • Aromatherapy treatments
  • Massages
  • Facial treatments
  • Body treatments
Hotel Policies

Hotel Policies

Check-in

Check-in time starts at 3 PM

Check-out

Check-out time is noon

Payment types

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

No rollaway/extra beds available

Only service dogs are allowed

No cribs (infant beds) available

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Fees

You’ll be asked to pay the following charges at the hotel:
  • Cleaning fee: MXN 5 per accommodation, per stay for housekeeping
  • Resort fee: MXN 5.00 per accommodation, per night
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Children 14 years old and younger are not permitted at this property. Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

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