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Availability: The Palm at Playa

Room type

Loft, 1 King Bed

Max Occupancy: 2 guests

Deluxe Room, 1 Bedroom

Max Occupancy: 3 guests

Deluxe Room, 2 Bedrooms

Max Occupancy: 5 guests

Standard Room, 1 King Bed

Max Occupancy: 2 guests

3.5-star hotel near the beach

Location

Offering direct access to the beach, this Playa del Carmen hotel is in the city center, within minutes of Playa del Carmen Main Beach, Playa del Carmen Maritime Terminal, and Pier Navega. Also nearby are Central Square and Nuestra Senora del Carmen Catholic Church.

Hotel Features

Guests of this beach hotel will appreciate convenient onsite amenities such as a spa tub and a fitness center.

Room Amenities

LCD televisions come with cable channels. Guestrooms also feature iPod docking stations, air conditioning, and climate control.

The Palm at Playa Amenities

General

In addition to an outdoor pool, The Palm at Playa provides a spa tub and a fitness center. The hotel offers a coffee shop/café. Guests can unwind with a drink at one of the hotel's bars, which include a swim-up bar and a poolside bar. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary high-speed wireless Internet access.

This 3.5-star property offers access to a 24-hour business center, limo/town car service, and a meeting/conference room. Event facilities measure 1076 square feet (100 square meters). This beach hotel also offers a rooftop terrace, spa services, and a terrace. For a surcharge, the property provides a roundtrip airport shuttle (available on request) and an area shuttle. Limited complimentary onsite parking is available on a first-come, first-served basis.

The Palm at Playa is a smoke-free property.

  • Coffee/tea in lobby
  • Spa treatment room(s)
  • Direct access to private beach
  • Terrace
  • Pool sun loungers
  • Spa tub
  • Garden
  • Free breakfast
  • Coffee shop or café
  • Spa services on site
  • Room service (limited hours)
  • Concierge services
  • Total number of rooms - 69
  • Number of floors - 3
  • Number of buildings/towers - 3
  • Airport transportation (surcharge)
  • Beach/pool umbrellas
  • Conference space size (meters) - 100
  • Year Built 2012
  • Area shuttle (surcharge)
  • Conference space size (feet) - 1076
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Elevator/lift
  • Express check-in
  • Express check-out
  • Fitness facilities
  • Tours/ticket assistance
  • Free Wi-Fi
  • Laundry facilities
  • Limo or Town Car service available
  • One meeting room
  • Multilingual staff
  • Parking (limited spaces)
  • Rooftop terrace
  • Poolside bar
  • Porter/bellhop
  • Luggage storage
  • Safe-deposit box at front desk
  • Complimentary grocery shopping service
  • Beach towels
  • Free self parking
  • Beach sun loungers
  • 24-hour business center
  • Smoke-free property
  • Outdoor pool
  • Swim-up bar
  • Wedding services
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Internet

Available in some public areas: Free Wi-Fi

Parking

Free self parking, Parking (limited spaces)

Room Amenities
  • Premium bedding
  • Hypo-allergenic bedding available
  • Hair dryer
  • Ceiling fan
  • Partially open bathroom
  • Connecting/adjoining rooms available
  • Climate control
  • Air conditioning
  • Access via exterior corridors
  • Phone
  • Daily housekeeping
  • Complimentary toiletries
  • In-room massage available
  • Rainfall showerhead
  • Iron/ironing board
  • In-room safe (laptop compatible)
  • Cable TV service
  • iPod docking station
  • Blackout drapes/curtains
  • Down comforter
  • Individually furnished
  • Individually decorated
  • LCD TV
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Dining

A complimentary buffet breakfast is served each morning between 7 AM and 11 AM.

Calle Ocho Restaurant - This bistro specializes in Latin American cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Happy hour is offered.

Roof Club - This poolside rooftop bar serves lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting).

A complimentary grocery shopping service is offered and room service (during limited hours) is available.

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Recreation

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Skydiving nearby
  • Golfing nearby
  • Bicycle rentals nearby
  • Scooter/moped rentals nearby
  • Ecotours nearby
  • Golf lessons available nearby
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Spa
  • Number of treatment rooms 2
  • Couples treatment rooms
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Reflexology
  • Sports massage
  • Body scrubs
  • Aromatherapy treatments
  • Massages
  • Body treatments
  • Facial treatments

The Palm at Playa Policies & Fees

Check-in

Check-in time starts at 3 PM

Check-out

Check-out time is noon

Payment types

Accepted at this hotel: American Express, MasterCard, Visa

General

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

No rollaway/extra beds available

Only service dogs are allowed

No cribs (infant beds) available

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Additional Details

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Children 14 years old and younger are not permitted at this property. Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

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