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Room type

Standard Room, Balcony, Garden View

Max Occupancy: 4 guests (up to 2 children, 2 infants)

Superior Room, Balcony, Garden View

Max Occupancy: 4 guests (up to 2 children, 2 infants)

Premium room, garden view,balcony

Max Occupancy: 4 guests (up to 2 children, 2 infants)

Beachfront resort, near Playa del Carmen

Near the Beach of Playa del Carmen

Located in Playa del Carmen, just a few steps away from the main street, the 5th Avenue, and nearby the ferry to Cozumel, 10 minutes away fromXcaret and Xplor, 45 minutes away from Tulum, and 1 hour away from Cancun.

All-Inclusive resort

Welcoming groups, couples, and families, The Reef Playacar includes meals, snacks, and drinks, use of two large pools, kids' club, fitness center, and parties and entertainment in the room rates.

Tropical forest views

Guestrooms at The Reef Playacar are in small villas connected by paths and tropical gardens. All rooms have balconies with forest views and depictions of the Mayan sun.

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Hotel Amenities

All-Inclusive Details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

  • All buffet and à la carte meals, snacks, and local beverages included
  • Dining and beverage availability limited at one or more venues
  • Surcharges for premium food items, premium or imported alcoholic beverages, and bottled wine

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

  • Kayaking
  • Sailing
  • Snorkeling
  • Surfing/boogie boarding

Land activities

  • Bicycling
  • Fitness facilities
  • Volleyball

Lessons/classes/games

  • Aerobics
  • Dancing
  • Language

Kids' club

  • Supervised activities for children between 4 and 12 years old

Entertainment

  • Onsite entertainment and activities
  • Onsite live performances

Not included

  • Airport transfers
  • Childcare
  • Laundry/dry cleaning services
  • Motorized water sports
  • Premium and/or non-domestic beverages
  • Premium food items
  • Scuba-diving certification
  • Scuba-diving excursions
  • Scuba-diving lessons
  • Snorkeling excursions
  • Spa/beauty facilities and services
  • Wireless Internet access
  • Activities and services offered by independent operators
  • Offsite tours
  • Transportation to offsite activities

Hotel Amenities

The Reef Playacar All Inclusive Beach Resort offers a full slate of organized activities around the main pool and on the beach and provides sun loungers for the beach and pool as well as beach umbrellas and towels. The property hosts nightly music and dance shows in the La Jolla theater. Guests can enjoy such activities as waterpolo matches, beach volleyball, dancing classes, and Spanish lessons.

Situated in one of the resort’s fragrant tropical gardens, the resort's full-service spa, The Spa at the Reef, uses its architectural design and treatments to mirror the beauty of its surroundings. The spa’s designers worked around the property’s existing flora to create rooms that harmonize with nature - trees even grow up and through the building. Focusing on providing the ultimate in relaxation and rejuvenation, spa therapists offer services including facials, massages, wraps and other full-body treatments. Guests can enjoy a massage in a tented cabana on the beach or in the comfort of a private, tree-lined treatment room.

High-speed wired and wireless Internet access is available in limited public areas and all rooms (surcharges apply for standard and superior rooms; WiFi is free in premium rooms).

  • Free self parking
  • Number of restaurants - 3
  • Full-service spa
  • Turkish bath/Hammam
  • Marina on site
  • Number of outdoor pools - 2
  • Children's pool
  • Beach bar
  • Swim-up bar
  • Poolside bar
  • Bar/lounge
  • Children's club (free)
  • Supervised childcare/activities (free)
  • Fitness facilities
  • Coffee shop or café
  • Snack bar/deli
  • Beach sun loungers
  • Beach towels
  • Beach/pool umbrellas
  • Beach umbrellas
  • WiFi (surcharge)
  • Spa treatment room(s)
  • Spa services on site
  • Business center
  • Conference space size (feet) - 5167
  • Conference space size (meters) - 480
  • One meeting room
  • Babysitting or childcare (surcharge)
  • Babysitting or childcare
  • Pool sun loungers
  • Dry cleaning/laundry service
  • 24-hour front desk
  • Billiards or pool table
  • Tours/ticket assistance
  • Multilingual staff
  • Wedding services
  • Garden
  • Gift shops or newsstand
  • Hair salon
  • Television in lobby
  • Porter/bellhop
  • ATM/banking
  • Shopping on site
  • Luggage storage
  • Number of buildings/towers - 18
  • Number of floors - 3
  • Total number of rooms - 196
  • Year Built 1998
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Family Friendly Amenities

  • Outdoor pools
  • Children's pool
  • Children's club (free)
  • Supervised childcare/activities (free)
  • Snack bar/deli
  • Refrigerator
  • Cribs/infant beds (complimentary)
  • Babysitting or childcare (surcharge)

Internet

Available in all rooms: Wireless internet access ( 110 MXN per night )

Available in some public areas: Wireless internet access ( 110 MXN per day )

Parking

Free self parking

Room Amenities

  • WiFi (surcharge)
  • Furnished balcony or patio
  • LED TV
  • Cable TV service
  • Premium TV channels
  • Refrigerator
  • Shower/tub combination
  • Free cribs/infant beds
  • Daily housekeeping
  • Free bottled water
  • Hair dryer
  • In-room safe
  • Free toiletries
  • Iron/ironing board
  • Desk
  • Blackout drapes/curtains
  • Air conditioning
  • Climate control
  • Ceiling fan
  • Private bathroom
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Where to Eat

Chula Vista - Overlooking the Caribbean Sea, the resort's main buffet restaurant serves breakfast, lunch, and dinner. Dress Code: Shirt and shoes required. Guests are not allowed to be wet. Opening hours: 6:30 AM–11 AM, 12:30 PM–3 PM, 6:30 PM–10:30 PM.

Terraza Grill - Guests can dine indoors in air-conditioned comfort or on the elegant outdoor terrace of Terraza Grill, the resort's gourmet restaurant. $6 surcharge (free with superior and superior premium room). Dress code: Sandals, shorts, pool clothes, hats, and shirts without sleeves are not permitted. Open for dinner only, 6:30 PM–10:30 pm.

Botticelli - This à la carte, fine-dining restaurant with ocean views serves freshly prepared Italian dishes; air conditioning. No reservations are required; no limitations on guest visits; dress code applies.

Deli Snack Bar - Located in the pool area, close to the beach. Light meals such as pizzas, burgers, French fries, and chicken wings served from late morning until sunset; reopens for late-night service.

Ice Cream Parlor - In the midst of a natural cenote, guests enjoy any of a variety of coffees or freshly made ice creams.

La Cascada - Combines a relaxing lounge lobby bar with cozy sit-down bar and reception area.

Azul 48 - Swim-up bar with a tropical atmosphere.

La Chiquita Bar - Serves drinks until late afternoon and reopens for late night socializing.

Theatre Bar La Jolla - Open during nightly entertainment shows.

Bar Papo's - A popular evening entertainment area with international drinks, flat-screen TVs, and the sounds of live music.

Nico's Lounge Bar - Lounge bar on the beach serving premium drinks. Not included in all-inclusive rates - only included for Superior Premium Room guests.

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Nearby Things to Do

Guests of The Reef Playacar All Inclusive Beach Resort can stay busy with a full slate of activities including non-motorized water sports such as kayaking and windsurfing, land sports such as bicycling, and various games and contests. Kids have a chance to explore Mexican traditions through supervised activities such as traditional Mexican games and piñata time.

Staff can help arrange a variety of tours and excursions, as well as tee times at Golf Course Playacar, located across the street.

The recreational activities listed below are available either on site or near the hotel; fees may apply.

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Spa Services

The on-site spa features garden views, and offers a variety treatments, including body wraps, hydrotherapy, aromatherapy and sport massages, waxing, braiding, and nail care. A spa tub is available, and beachside massages can also be arranged. Surcharges for all services.

Hotel Policies

Check-in

Check-in time starts at 3 PM

Minimum check-in age is 18

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

No elevators

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Fees

The charges below are included in your overall room price:
  • Resort fee
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for in-room wireless Internet: MXN 110 per night (rates may vary)
  • Fee for wireless Internet in public areas: MXN 110 per day (rates may vary)
  • An in-room safe is available for an additional fee
  • Onsite credit card charges are subject to a surcharge
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

We should mention

Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation. A resort fee is included in the total price displayed. Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

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