Ratings based on 46 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
96% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Des Moines Iowa

Pleasant and peaceful B&B

Posted Apr 3, 2015
Pros: Location, Staff, Breakfast
Cons: Matress on the beds and the pellows would be my only complaint
Location: restaurants, beaches, dolphins, souviner shops
Jolee and I stayed here 6 nights for an amazing great price. I will be coming back and with friends next time. You are walking distance from all the restaurants, beaches, and dolphins. If you purchase any of the Xcarat (i would also highly recommend) packages, you will have to walk to the dreams resort which is about a 5 minute walk. The owners of this B&B are great individuals and very helpful and knowledgable about the area. We were having issues getting our taxi on the way back to the airport and Sonia spent her time talking with the taxi staff. Thanks again.
Comment from Hotel Management
Apr 5, 2015 by alberto y sonia, Hotel Management
thank you guys, it has been nice to meet you! all the best
3 out of 5
by A verified traveler

Posted Mar 30, 2015
Pros: Staff, location
Cons: see above
Location: Walkable, nice to see the animals.
We enjoyed the location. The B&B was a little disappointing. The outside areas were not maintained. The pool was cloudy and appeared dirty. The lounge chairs were dirty cracked and unusable. There was no grass in the backyard around the pool, as it appeared in the picture, just dirt and brown grass. screens were in need of repair. Not a good value, since now they are renting the room for half of what we paid.
Comment from Hotel Management
Apr 3, 2015 by alberto, Hotel Management
the pool is clean, we can't have a dirty pool!! the lounge chairs are ok no grass is due to the wether, it doesn't rain from january and of course it's difficult to have a green garden...we'd ask to natural power to let rain! screen what do u mean??hope to don't see u again...
5 out of 5
Recommended
for Everyone
by A verified traveler

Comfortable room in a nice house

Posted Feb 6, 2015
Pros: Alberto and Sonia are very friendly hosts who helped us with anything we needed.
Cons: Better travel directions prior to arrival.
This is a small B&B in the gated community of Puerto Aventuras. It is a very quiet and safe tourist area with many upscale restaurants and amenities. Our room was spacious and clean with a huge bed (we stayed in the standard cenote king). The shared bathroom was never a problem with our neighbors. The decor is modern and comfortable. Breakfast is very simple: toast/croissants, eggs, juice, coffee. The location was quite difficult for our taxi driver to find, because it looks like a normal house from the outside and the street numbers and signs are small. It would be helpful to have a photo of the exterior prior to arrival. It is worth it to arrange the airport transport for $65, especially if you have more than one traveler in your party.
Comment from Hotel Management
Mar 12, 2015 by alberto y sonia, Hotel Management
Dear guest, thanks for your review, it's very important to receive these kinds of commentaries 'cause you give us a good tip! We'll send photos of the exterior from...NOW! thanks again! Saludos!
5 out of 5
Recommended
for Personal Event
by Daryl W.from Vancouver

Great place, great people in Central Location

Posted Jan 17, 2015 on Hotels.com
I stayed there for 6 days in January 2015. Wonderful place in a very central Area south of Playa del Carmen. Alberto and Sonia are very friendly and helped me unravel the collectivo system and book a trip. They are a wealth of information. The room is kept very clean and it has all the things you would need. It is a great place to explore the Mayan Riviera from. The shared bathroom was never a problem and the bed was comfortable. Puerto Aventuras was different than I expected. It is sort of a gated enclave for Hotels, time shares and private Homes for Westerners. Their are restaurants, Marinas a golf course, dolphin swim place and an OXO convenience store all within walking distance.
Comment from Hotel Management
Mar 28, 2015 by Alberto, Hotel Management
Dear Daryl, thank you very muchf for your review. Its very important for us receive our guests'impressions to improve daily our services. Hope to see you again in Villas Picalu. Saludos!
4 out of 5
Recommended
for Couples
by Sharonfrom Langley

Safe and friendly and quiet

Posted Jan 8, 2015 on Hotels.com
Antonio made us feel at home. This is their first bed-and-breakfast experience. The location is across from the marina and a two minute walk to practically anything in this community. Breakfast included toast, croissants, cake cereal and Fridays if you wish. The coffee was horrible but I am fussy. Lol. The pillows definitely upgrading. It was rather hard, but I find that a lot in Mexico. We had a private deck which was fairly large, Located on the second floor. Catalonia hotel resort down the way let us go to their own inclusive from 11 AM to 6 PM for $45 per person which we thought was pretty good. Taxis are quite expensive $30 into Playa del Carmen each way. You can walk outside the gate and catch a bus into town for two dollars US which we didn't know about at first so I don't know the stops. The taxi from Cancun was $82 US
Comment from Hotel Management
Mar 14, 2015 by Alberto, Hotel Management
Dear Mrs Sharon, thanks for your time to share your review It's very important for us to know guests'opinion. We hope to see you again in the future. Saludos
5 out of 5
Recommended
for Families
by maria gabrielafrom Tijuana

vacaciones con mis hijos

Posted Jan 4, 2015 on Hotels.com
Fueron unas vacaciones inolvidables el lugar es hermoso, nos trataron muy bien, mis hijos súper contentos, me encantó el lugar
Comment from Hotel Management
Jan 6, 2015 by Alberto, Hotel Management
Estimada Senora Gabriela, gracias a usted y a sus hijos por pasar su vacaciones con nosotros! Feliz 2015! Hasta pronto,
2 out of 5
by A verified travelerfrom Van

Terrible

Posted Dec 27, 2014
terrible night stay here! And have ant in bed and leaky air condition.
Comment from Hotel Management
Mar 17, 2015 by alberto, Hotel Management
thanks for your review. next time don't bring food in the room...it helps! air conditioning has been fixed immediatly
Comment from Hotel Management
Dec 31, 2014 by Alberto, Hotel Management
Estimado Sasa, thanks for your commentary, it's very important for us reviews from our guests. We'd like to add and underline that the airconditioning has been fixed and ants maybe are cause from some food that you bring in the room. If you advised us for this problem we could fumigate the room on time. All the best
3 out of 5
Recommended
for Everyone
by A verified traveler

Nette Unterkunft an der Riviera Maya

Posted Sep 20, 2014
Cons: Ein Kühlschrank im Zimmer wäre toll.
Location: Unbedingt empfehlenswert ist das Latitude 20 zum Essen. Try it
Umgeben von Golfanlagen und Hotelresorts, liegt dieses kleine B&B Haus. Preis-Leistung ist super. Alberto kümmert sich um seine Gäste. Villas Picalu hebt sich wohltuend von den umliegenden Hotels ab.
Comment from Hotel Management
Nov 3, 2014 by Alberto, Hotel Management
Thanks for your review, it's very important for us your comments! Hoping to see you again in Villas Picalu B&B Butique. Alberto y Sonia
4 out of 5
Recommended
for Getaway With Friends
by A verified traveler

Posted Jul 23, 2014 on Hotels.com
Comment from Hotel Management
Jul 27, 2014 by Alberto, Hotel Management
Dear customer, thank you for your evaluation. All the best, Alberto y Sonia
5 out of 5
Recommended
for Everyone
by A verified traveler

TODO ESTUVO MUY BIEN, PUERTO AVENTURAS GENIAL

Posted Jul 21, 2014
Todo en general muy bien, el cuarto muy limpio, la atencion muy Buena, la ubicacion muy bien, todo estuvo muy bien
Comment from Hotel Management
Jan 24, 2015 by Alberto, Hotel Management
Estimado cliente, muchissimas gracias por su comentario. Es siempre importante para nosotros saber como estuvo la estancia de nuestros huespedes. Hasta pronto y los esperamos nuevamente en villas picalu Alberto y Sonia