Dear Princess,Thank you for taking the time to leave a review. We appreciate your feedback and will use it to improve our services. If there are any specific areas where you feel we can enhance your experience, please feel free to let us know. We hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable stay.Best regards,Customer CareViva Maya by Wyndham

Dear Pamela,Thank you for sharing your experience with us! We are delighted to hear that you enjoyed your stay and that our long-term employees contributed to making it memorable. It is great to know that you appreciated the beautiful room with a perfect ocean view and received impeccable service from all our staff.We truly appreciate your recommendation and look forward to welcoming you back soon at Viva Maya by Wyndham. Best regards,Customer CareViva Maya by Wyndham

Dear Martine,Thank you for your positive review on Expedia! We are delighted that you enjoyed your stay at our resort and appreciated the cleanliness, tranquility, and variety of amenities offered. Your feedback about the accessibility of beverages, as well as the flexibility in dining options, is appreciated. We are glad you took advantage of the extended pool hours and enjoyed the diverse watersports activities. It is wonderful to hear that you found our staff friendly and accommodating, and that you enjoyed in general your stay and all that Viva Maya by Wyndham has to offer! We look forward to welcoming you back for another fantastic stay!Best regards,Customer CareViva Maya by Wyndham

Dear David,Thank you for taking the time to leave us a review on Expedia. We are glad to hear that you were happy with your stay. Your feedback is valuable to us as we strive to provide the best possible service to all our guests.We hope to have the opportunity to welcome you back for another great stay at Viva Maya by Wyndham in the future in the future!Best regards, Customer CareViva Maya by Wyndham

Dear Ashley, Thank you for taking the time to share your experience. We are thrilled to hear you enjoyed the food and encountered some wonderful staff members! We regret, however, that not all interactions were positive and that the availability of sun chairs was a concern. Your feedback is invaluable as we strive to improve all aspects of our guests' experiences. We hope to have the opportunity to welcome you back for an even more satisfying stay. Customer Care Viva Maya by Wyndham.

Dear Claudia, Thank you for taking the time to share your experience with us. We are delighted to hear that you had a great stay and that our team provided exceptional customer service during your visit. It is always our goal to ensure that every guest feels welcomed and well taken care of, even during late arrivals. We will be sure to pass along your kind words to Carlos and the rest of our team. Feedback like yours motivates us to continue delivering outstanding service to all our guests. We look forward to welcoming you back for another memorable stay at Viva Maya by Wyndham. Best regards. Customer Care Viva Maya by Wyndham.

Dear Steven, Thank you for sharing your feedback with us. We are glad to hear that you appreciated the zoning for family and adults-only areas during your stay. We strive to provide a comfortable and enjoyable experience for all our guests, and we are pleased that this aspect of our resort met your expectations. We hope to have the pleasure of welcoming you back for another stay in the future at the Viva Maya by Wyndham. Best regards, Customer Care Viva Maya by Wyndham.

Dear Jovelyn Laceste, Thank you for your feedback! We are delighted to hear you had an excellent vacation at Viva Maya by Wyndham. We are glad you found our amenities convenient before the official check-in time. We appreciate your recommendation and hope to welcome you back soon. Best regards, Customer Care Viva Maya by Wyndham.

Dear Alexandru, Thank you for sharing your feedback with us. We are glad to hear that you enjoyed the beautiful beach and ocean during your stay. We apologize for any shortcomings you experienced with the buffet food, especially at breakfast. Your comments are valuable, and we will use them to improve the dining experience for our guests. We appreciate your recognition of our employees' efforts. Rest assured, we will address any inconsistencies in service to ensure all guests receive the highest level of assistance.While we understand your preference for exploring other hotels in the area, we hope you will consider giving us another chance in the future. We are committed to making improvements and providing you with a better experience. Best regards, Customer Care Viva Maya by Wyndham.

Dear Elizabeth, Thank you for sharing your feedback with us. We apologize for the inconvenience you experienced with the locked door to your room and the difficulty in opening and closing the sliding door to the balcony. Your comfort and satisfaction are our top priorities, and we regret that these issues impacted your stay. Your comments are valuable, and we will take steps to address these issues to enhance the experience for our guests in the future. We hope to have the opportunity to welcome you back to our hotel and provide you with a more enjoyable experience on your next visit at Viva Maya by Wyndham. Best regards, Customer Care Viva Maya by Wyndham.

Dear Yelena, Thank you for your perfect rating and wonderful review. We are delighted to hear that you had a great vacation at Viva Maya by Wyndham. It is fantastic to know that you found everything you needed for a wonderful stay. We hope to welcome you back for another amazing vacation in the future. Best regards, Customer Care Viva Maya by Wyndham.

Dear Nicole, Thank you for your positive rating about your stay at Viva Maya by Wyndham. We remain at your disposal. Kind regards, Customer Care Viva Maya by Wyndham.

Dear Shelly, Thank you for your feedback regarding your recent stay at our Resort. We are glad you enjoyed the beach location, but we apologize for the limitations you experienced during your stay. We will address your concerns about food options, noise, and room allocation. Your comfort is important to us, and we value your feedback to improve our services. We hope you will reconsider staying with us again in the future. Best regards, Customer Care Viva Maya by Wyndham.

Dear Malgorzata, Thank you for your feedback. We are glad to hear that you enjoyed the dining options during your stay. We hope to welcome you back again soon at Viva Maya by Wyndham. Customer Care Viva Maya by Wyndham.

Dear Pamela, Thank you for your review. We are delighted you enjoyed the beautiful beach area and clean water at Viva Maya by Wyndham. We apologize for any inconvenience with the nightlife and buffet food. Your feedback is valuable, and we will work on improving both areas. We appreciate your kind words about our staff. We hope to welcome you back for an even better experience. Best regards, Customer Care Viva Maya by Wyndham.

Dear Carlos, Thank you for taking the time to share your feedback. We are delighted to hear that you found our property consistently clean and well-maintained during your stay. Ensuring a clean and comfortable environment for our guests is a top priority for us, and we appreciate your recognition of our efforts in maintaining high standards of cleanliness.We look forward to welcoming you back for another excellent experience at Viva Maya by Wyndham. Best regards, Customer Care Viva Maya by Wyndham.

Dear Vladimir, Thank you for your positive rating about your stay at Viva Maya by Wyndham. We remain at your disposal. Kind regards, Customer Care Viva Maya by Wyndham.

Dear Ian, Thank you so much for your wonderful review and for choosing to stay with us. We are thrilled to hear that you had an amazing experience at our resort and that you were treated exceptionally well by our staff. It is fantastic to know that you enjoyed relaxing by the adult pool and spending time on our beautiful beach. We truly appreciate your kind words and are delighted to hear that you had such a great time. We cannot wait to welcome you back for another fantastic stay at Viva Maya by Wyndham. Best regards, Customer Care Viva Maya by Wyndham.

Dear Kanza, Thank you for taking the time to share your feedback about your recent stay with us at Viva Maya by Wyndham. We are sorry to hear that you found the food to be disappointing and that it did not meet your expectations. We take guest feedback seriously, and we will use your comments to evaluate and improve our culinary offerings to ensure a better experience for our guests in the future. We hope that despite this issue, you were still able to enjoy other aspects of your stay, and we would love the opportunity to welcome you back for a more enjoyable experience. Best regards, Customer Care Viva Maya by Wyndham.

Dear Marisa, Thank you for sharing your feedback about your recent stay at Viva Maya by Wyndham. We are thrilled to hear that you enjoyed the updated rooms and found the activities team to be wonderful. We appreciate your constructive comments regarding the dinner reservation system and will certainly look into ways to improve this aspect of our service. Your kind mention of Carlos will be shared with our team. We are delighted to know that overall, you had a beautiful experience, and we look forward to welcoming you back for another wonderful vacation. Warm regards, Customer Care Viva Maya by Wyndham.

Dear Jodie, Thank you for your positive review and kind words about our property and beach. We are delighted to hear that you found the beauty of our facilities to your liking.Your feedback is appreciated, and we wll strive to further enhance your experience during future visits. We look forward to welcoming you back soon at Viva Maya by Wyndham. Best regards. Customer Care Viva Maya by Wyndham.

Dear Aaron, We greatly appreciate your perfect rating and your positive comment! We are glad to know that your experience at our hotel was satisfactory. We hope to have the pleasure of welcoming you again in the Viva Maya by Wyndham. Customer Care Viva Maya by Wyndham.

Dear Brianna, Thank you for your rating about your vacation with us. The opinion of our clients is very important to us, for this reason it would be good to receive your comments about the services that we need to improve. We appreciate that you have chosen us as destination for your last vacation. Kind regards, Customer Care Viva Maya by Wyndham.

Dear Sarah, Thank you for choosing our resort for your recent stay. We appreciate your trust in us, especially after reading the reviews on Expedia. While we strive to provide a four-star experience for all our guests, we understand that there may be areas where we can improve. Your feedback is valuable to us, and we will use it to continue enhancing the guest experience. We hope you enjoyed your time with us overall, and we look forward to welcoming you back in the future. Best regards, Customer Care Viva Maya by Wyndham.

Dear Dana, Thank you for your positive rating about your stay at Viva Maya by Wyndham. We remain at your disposal. Kind regards, Customer Care Viva Maya by Wyndham.

Dear Ryan, Thank you for your rating about your vacation with us. The opinion of our clients is very important to us, for this reason it would be good to receive your comments about the services that we need to improve. We appreciate that you have chosen us as destination for your last vacation. Kind regards, Customer Care Viva Maya by Wyndham.

Dear Iuliana, Thank you for your positive rating about your stay at Viva Maya by Wyndham. We remain at your disposal. Kind regards, Customer Care Viva Maya by Wyndham.

Dear Norma, Thank you for choosing to stay at Viva Maya by Wyndham and for sharing your feedback. We are glad to hear that you found our resort to be safe, clean, and that you encountered friendly employees during your stay. We apologize if you found the food to be mostly bland. Your feedback is valuable to us, and we will take it into consideration as we continuously strive to improve our offerings and provide the best possible experience for our guests. We hope to have the opportunity to welcome you back in the future and to exceed your expectations on your next visit. Best regards, Customer Care Viva Maya by Wyndham.

Dear Kristen, Thank you for choosing to stay with us and for sharing your experience on Expedia. We are delighted to hear that you enjoyed many aspects of your stay, including the variety of activities, the quality of the food, and the beautiful beach area. We appreciate your feedback regarding the front desk staff and the bar lineups. Please rest assured that we will address these concerns internally to ensure that all aspects of our guests' experiences meet our high standards of service. We are thrilled to hear that you had such a positive overall experience and that you are considering returning at Viva Maya by Wyndham in the future. We look forward to welcoming you back for another fantastic stay. Kind regards, Customer Care Viva Maya by Wyndham

Dear Eric, We are thrilled to hear that you always find our resort to be enjoyable! Providing a consistently positive experience for our guests is one of our top priorities. Please do not forget that we will be pleased to welcome you back at Viva Maya by Wyndham. Best regards, Customer Care Viva Maya by Wyndham.

Dear MaryAnn, We are pleased to hear that you enjoyed the spacious and well-maintained areas of our resort, including the nicely kept walkways. Your feedback is valuable to us, and we appreciate your positive comments. Thank you for choosing Viva Maya by Wyndham and we hope to welcome you back in the future. Customer Care Viva Maya by Wyndham.

Dear Diana Kelly, Thank you for your rating about your stay at Viva Maya by Wyndham. We remain at your disposal. Kind regards, Customer Care Viva Maya by Wyndham.

Dear Angela Luming, Thank you for choosing to stay at Viva Maya by Wyndham and sharing your fantastic experience on Expedia. We are thrilled to hear that you highly recommend our resort and that you enjoyed various aspects of your stay. It is great to know that you appreciated the beautiful beach with plenty of chairs, the delicious food options at the buffet and restaurants, and the cleanliness and comfort of your room. We apologize for any inconvenience with the temperature control and appreciate your understanding.We are glad to hear that you found the activities and entertainment enjoyable, and it is excellent that you felt safe with our security measures. Your feedback is valuable to us, and we look forward to welcoming you back for another wonderful stay. Best regards, Customer CareViva Maya by Wyndham.

Dear sergio m, Thank you for your positive rating about your stay at Viva Maya by Wyndham. We remain at your disposal. Kind regards, Customer Care Viva Maya by Wyndham.

Dear Katherine, Thank you for choosing Viva Maya by Wyndham and taking the time to share your positive experience on Expedia. We are thrilled to hear that you and your family enjoyed the wonderful beach and the friendly staff. It's heartwarming to know that your infant made new friends and had a great time. We appreciate your repeat visits and are delighted that you find Viva Maya by Wyndham to be a comfortable, fun, and family-friendly place. Your feedback is valuable to us, and we look forward to welcoming you back for another memorable stay. Best regards, Customer Care Viva Maya by Wyndham.

Dear Michael, Thank you for taking the time to share your feedback. We are delighted to hear that you enjoyed your stay, especially the beautiful beach. We would like to inform you that Viva Maya by Wyndham offers the rental of bicycles as part of our all-inclusive package. The bicycles can be used for three hours during the daytime between 8 AM and 5 PM. Locks are not provided and the bicycles are meant to be used exclusively in the condominium of Playacar. The condominium of Playacar has bicycle paths that provide safety for our guests. We appreciate your choice to stay with us and look forward to welcoming you back for another positive experience at Viva Maya by Wyndham. Best regards, Customer Care Viva Maya by Wyndham.

Dear Masood, Thank you for sharing your feedback. We are pleased to hear that you had a positive experience with our services. Providing excellent service is our top priority, and we are glad that we could meet your expectations. We appreciate your comment and look forward to welcoming you again for another enjoyable stay at Viva Maya by Wyndham.Best regards, Customer Care Viva Maya by Wyndham.

Dear Joshua David, Thank you for taking the time to share your feedback with us. We appreciate your loyalty as a returning guest and value your comments on various aspects of your stay. We are glad to hear that you find our staff, location, entertainment, and beach great. However, we are sorry to learn that you feel the food options and quality have declined, and you find the rooms outdated. Your feedback is important to us, and we will certainly take your comments into consideration for future improvements. Once again, thank you again for your feedback and we hope to have the opportunity of regaining your trust the next time you visit the Riviera Maya. Kind regards, Best regards, Customer Care Viva Maya by Wyndham.

Dear Julia, Thank you for your positive rating about your stay at Viva Maya by Wyndham. We remain at your disposal. Kind regards, Customer Care Viva Maya by Wyndham.

Dear Hamid, Thank you for sharing your positive feedback! We are thrilled to hear that you experienced amazing service and enjoyed excellent food during your stay. Providing top-notch service and delightful dining experiences are our priorities, and we are delighted that we could meet your expectations.We look forward to welcoming you again for another fantastic stay at Viva Maya by Wyndham. Best regards, Customer Care Viva Maya by Wyndham.

Dear Mark, Thank you for sharing your positive feedback. We are delighted to hear that you had a great stay and enjoyed the beautiful grounds of our resort. Providing a pleasant and memorable experience for our guests is our top priority. We look forward to welcoming you again at Viva Maya by Wyndham. Best regards, Customer Care Viva Maya by Wyndham.

Dear Hilary, Thank you for taking the time to leave a positive review of your girls' trip at our resort. We are pleased to hear that you had a great experience and enjoyed the adult pool, along with the beautiful beach. Once more, thank you for recommending our resort and please remember that we will be pleased to welcome you back at Viva Maya by Wyndham. Best regards, Customer Care Viva Maya by Wyndham.

Dear Tami, Thank you for sharing your wonderful feedback! We are delighted to hear that you found our resort amazing, our staff exceptional, and the entertainment superb. It is always our goal to provide a memorable experience for our guests, and we are thrilled that we could achieve that for you. We appreciate your positive comments and look forward to welcoming you back for another fantastic stay at Viva Maya by Wyndham. Best regards, Customer Care Viva Maya by Wyndham.