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out of 5 reviews
“Sanctuary in Tulum”
This was an amazing surprise, from the moment we checked in Jeff was as friendly as could be and spoke perfect english. We were waiting to check in and he said don't worry about that, let's get you in your room, we can do all of that later. Everything is meticulously clean and great attention to detail. The beds and bedding were all perfectly clean, everything done in marble and stone, it must be new because it looked fantastic. The breakfast was great, fruit, yogurt, granola, and made to order eggs. This is a great little sanctuary that is 2 blocks of off the downtown area, (Which is better, too noisy there) and 1 block off the road to the beach. The only thing I heard in the morning was the chirping of birds. The best value room I've stayed in years, exceeded my expectation in every way. They can help you with all of your diving needs also.
Clean room, big room for 2 adults and 2 kids(2King beds and 1 Single bed) good breakfast and good staff and great price, though, I wanted the door for the bathroom.
“Couples? In a search for a decent hotel in Tulum?”
Tulum is a small town with several decent hotels. There are some giant psychedelic resorts that costs way-too-much and there are some hostels that we wouldn't dare to look at. This hotel is a good solution for anyone who tries to make the best of it. It is near the main road and a taxi to the beach / ruins will cost no more than 50 pesos. The Hotel Pros: +Good breakfast [although it is quite small, it is fresh and satisfying]. +Pleasant owner [English/Irish guy that opened a hotel+scuba diving place, he's really OK]. +Clean and big rooms with a safe. Cons: -The price is a bit too high [ordered via expedia on April - $95 per night]. -The reception station is not always occupied. No actual chance of assistance in English at nights.
“Nice confort hotel”
The hotel was 10 minutes drive from the beach. It was a quite and nice hotel, focused primarily on divers. It has everything someone needs when travelling all o ver the place. The breakfast is included and it is really good.
“Expectations vs. reality”
As once stated by a friend, "Disappointment is often the result of when expectations don't match reality." Hotel Xibalba is an OK hotel, but could make for a fine stay, depending on what/why you're in Tulum. If you're a diver and plan on primarily doing that on your trip, stop reading now - this is the place you should stay. In a nutshell, this hotel is a good place - in terms of price/quality - if you're literally using it as a base and place to crash at night. Outside of that, you're wasting your time/money if you think you can squeeze much more out of it, in light of other accommodations in the region. The Good: -Walkable to pretty much any part of 'downtown' Tulum. I guess this could be considered a minus, but trust me, it's better than having to constantly drive, but definitely noisier. -Good location - 800m from a large supermarket, 8K from the beach -Nice clean room The Bad: -You'd never find this on Expedia (or otherwise), but they only staff the office with an English speaker from 9AM - 5PM. The guy who runs the 'night shift' is extremely rude and was very unhelpful, which made a very bad impression given that we arrived at midnight, after travelling for an entire day. -They don't have Internet access, despite claiming the opposite. -Although there was a TV in the room, it didn't work Basically, if you just sleep there, it's probably not a fine place. If you're looking for anything in the realm of relaxing/beachy, you're wasting your time.