Front of property

Reviews of Comfort Inn Taawn

Comfort Inn Taawn
Abu Bakr Siddiq Rd & Hussein Bin Ali St, Opposite Panda Hypermarket, Exit 6, Riyadh

Reviews

4.4
Rating 10 - Excellent. 2 out of 26 reviews" "
Rating 8 - Good. 3 out of 26 reviews" "
Rating 6 - Okay. 4 out of 26 reviews" "
Rating 4 - Poor. 6 out of 26 reviews" "
Rating 2 - Terrible. 11 out of 26 reviews" "

4.4/10

Cleanliness

5.0/10

Staff & service

2.6/10

Amenities

4.4/10

Property conditions & facilities

4.0/10

Eco-friendliness

Reviews

4/10 Poor

Refaa

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s not a true hotel. They claim 24 hour service but not true. The wort part is that no towers are available despite being promised to receive them at night. Hot water is very limited and not good enough for a quick shower in winter. Terrible experience.
Stayed 1 night in Mar 2024

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst stay experience ever
Cleanliness was really poor and the service even worse than that. The hotel doesnt even provide towels. Nobody answers the reception phone. The bath tub and restroom are extremely worn out and marks of rust were there on floor and walls. Bath tub broken. The entire room was stinking of smoke and old age.
Stayed 2 nights in Dec 2023

2/10 Terrible

NORAH

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
very bad
Stayed 1 night in Aug 2023
Response from Mr.Saud on Sep 10, 2023
Dear, GUESTWE ARE SORRY TO HEAR THAT AND WE WILL WORK TO IMPROVE IT...BEST REGARDS.

2/10 Terrible

Mohammad

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad experience
No so good experience Furniture is very old Bad service
Stayed 2 nights in Mar 2023

2/10 Terrible

Sunil

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sunil
The place is in a deplorable state. It’s so aged and gloomy that it gives a feeling of living in an underdeveloped unlike the blooming KSA. The place requires immense make over and staff needs to be trained to International standards. No Towels, no disposable slippers, soap for 1 when room is booked for 2, broken toilet doors, broken shower cabins, congested toilet placement.
Stayed 1 night in Jan 2023

2/10 Terrible

Nasser

Traveled with group, Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Service is very slow and bad
Stayed 1 night in Jan 2023

10/10 Excellent

Carlo

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022

2/10 Terrible

Ahmad

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
Room was dirty. There was hair on the bed. Toilet is not clean.
Stayed 1 night in Aug 2019
Response from Mr.Saud on Sep 1, 2019
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

4/10 Poor

Monica

Disliked: Cleanliness, property conditions & facilities, room comfort
False Advertising
This hotel did not offer the amenities it advertises on the website. It says there's an airport transfer, and it isn't. Only one staff member was polite. They didn't even take out the ashtray for the non-smoking room and they just tried to cover up the smell with incense. I would not recommend this hotel. It didn't offer what it says on the website.
Stayed 1 night in Aug 2019

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel doesn’t not have Parking and bad smell inside recaption also the bedroom not clean all materials dirty and have bad small it’s one of the baddies hotel that I see. I am Sad about the money I spent for rent.
Stayed 2 nights in May 2019
Response from G.M on May 30, 2019
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

6/10 Okay

Verified traveler

Liked: Staff & service

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible
I have been there. The worst rooms. I have seen in my life.

4/10 Poor

Syed Sohail, Dhahran

Disliked: Cleanliness, staff & service, property conditions & facilities
Poor ecperince
My experience was not good. Despite my confirmed booking, they told me that no room is available. After 20 minutes of discussion, then agreed to give me a room. This is a very nonprofessional approach of customer dealing.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Azam mahmood

Disliked: Staff & service
Smoking smell

8/10 Good

Richard , London

Liked: Staff & service, room comfort
Shabby chic but comfortable
I picked this hotel as it was cheap and also just five minutes walk to my client's office. The staff were very friendly and accommodating. The suite I had was lovely and also clean. The bathroom was the problem. It was tired and cleaned as well as was possible but not great. Some bedrooms don't have windows. I had a two bedroom suite which was spacious and very comfortable for the three nights I was there. I would stay here again. The place had a nice feel and the cafe and foyer ares we very nice. They just need new bathrooms.

2/10 Terrible

Mr.MZ, London

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty Hotel
I stayed three days in comfort Inn and i have to change the room three time , there was always some sort of problem to the rooms , toilet flash not working to not hot water available , the room was not clean enough you can smell cigarette smoke smell on the pillow and sheet . overall very poor room . the hotel next door was cleaner and cheaper , I was told by Hotel.com that this is good hotel which was misleading . I will NOT go on Hotel.com site to fine my hotel

4/10 Poor

Bu Ahmed, Khobar, Saudi Arabia

Disliked: Cleanliness, property conditions & facilities, room comfort
Too ordinary Hotel
When I reserved the room I thought I will get Comfort Inn standards but turn out it is just like any furnished apartment in Riyadh. With the exception of the nice treatment of the staff at the front disk everything else was too ordinary. The worst was their cafeteria.

4/10 Poor

Verified traveler

Business traveler
Disliked: Cleanliness, property conditions & facilities
Poor Room general quality, worst bathroom (smell and no towels during the all 1 night/morning Stay).
Stayed 1 night in Sep 2023

8/10 Good

SAED

Liked: Room comfort
Stayed 1 night in Oct 2019

6/10 Okay

Nawaf

Liked: Staff & service, room comfort
Disliked: Cleanliness
مقبوله
مقبوله
Stayed 1 night in Jul 2019
Response from G.M.Mr.Saud on Jul 30, 2019
Thanks for you staying with Us.We appreciate your feedback!

2/10 Terrible

Salem

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
فاشل جدا جدا جدا
فندق مره تعبان ولاانصح احد بيه الدهان بالغرف مقشر والفندق قديم جدا ولايستاهل وبعيد عن المدينه
Stayed 1 night in Feb 2019
Response from السيد/ سعود on Mar 28, 2019
السيد الضيف الكريم نأسف لذلك . تحياتنا ادارة كمفورت ان

4/10 Poor

Liang

Disliked: Staff & service
not good
打电话催了三次才给送来洗浴毛巾,体验很差
Stayed 1 night in Dec 2018
Response from epc-PS on Dec 26, 2018
We are so sorry, and we hope you all the best. Best Regrads COMFORT INN HOTEL TEM

6/10 Okay

Thamer

Disliked: Cleanliness
البندقيه
جيده

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

abdullah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
thank you sir... and you willcome in Hotel