Ratings based on 49 Verified Reviews
They paid and stayed. We double-checked.
4.5 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.4 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler
Great location for shopping or events.Posted Nov 8, 2013
We were there for 6 nights. Staff very friendly and helpful. Good breakfast. Could use a couple additional outlets by the desk. Needed to unplug microwave to plug in lamp. Free wifi was nice too. Thank yoy
for Everyoneby GH from Shreveport, LA
Quick trip!Posted Nov 6, 2013
Pros: Location from major roads, cleanliness, comfort, amenities (i.e., wifi, breakfast, snacks, proximity to business area).
Location: Great location to freeway and to sweet little downtown of Roanoke, Texas.
It was a quick trip through bad weather but the comfort with great amenities were very much welcome. From the desk staff at check-in to check out all was wonderful. It was a quiet location off a busy freeway with quick and great access to the very sweet little town of Roanoke, Texas. I really thank our gentleman at check in for and easy check in and giving us great directions on a nasty night to finding a gem of a small downtown. We really enjoyed our little snack set as well as it was nice to get into a room with something to snack on that didn't cost a week's worth of groceries. The room was spacious with sitting and desk area along with mini-fridge with freezer, microwave and coffee maker. The bed was comfy and warm and the a/c helped cool during those odd moments at night when stagnant air suddenly dries you out to the point of waking you up. The morning breakfast area was a fully stocked treat with a clean and separate eating area so that you are not eating in the lobby. Again, even though it was only one night it made the world of difference to weary travelers with a busy agenda. Thank you!
for Everyoneby Kat from Texas
Posted Nov 6, 2013
Pros: very clean
Location: we had tickets to the Texas Motor Speedway so excellent location plus close to shopping
More than I expected, very clean room, courtious staff, great service
for Everyoneby Ana from Arizona
Nice hotel, close to many attractions.Posted Oct 17, 2013
Very clean rooms, no problems whatsoever. Would stay here again hands down. Complimentary breakfast is awesome!
for Everyoneby Lisa from OK
Nice and comfyPosted Sep 24, 2013
Easy check in and nice and comfy experience, nice staff, great snacks left in room for midnight snacks, room was very clean and roomy
for Business Travelersby A verified traveler from Tyler, TX
Great ValuePosted Sep 13, 2013
Pros: Value for the money
Location: This is a place for business travelers. To my knowledge there are no family type attractions nearby. The location is very convenient to major roads.
I had the occasion to attend a business meeting in the area. I chose the Hotel based on price and proximity to my meeting. I was pleasantly surprised by the comfort of the room for the price. I have certainly paid more for less. The breakfast was very good, hotel staff was friendly, and overall a good experience.
Recommendedby A verified traveler
Excellent Hotel for the pricePosted Sep 8, 2013 on Hotels.com
This is a very good hotel for the price. Rooms are very clean and comfortable. Breakfast room is very clean, but could use a bit more varieties. Overall, it is a nice hotel for the buck.
Recommendedby A verified traveler from Lima, Peru
Great Stay!Posted Aug 25, 2013 on Hotels.com
We stayed for a week and were very satisfied with this hotel. Staff are great, rooms are too and the breakfast was good with hot food that was freshly made. Way better than most other places in this price range. The location was great and was very quiet at night. We recommend this hotel if you´re staying anywhere near the Roanoke/Keller/Trophy Club area.
Jan 2, 2013 by jody
Thank you so much for your review. Your input is valuable to us and we know you take time out of your day to let us know how we are doing. It is so lovely to hear that your stay was enjoyable and hope you can come back and stay with us again! Jody Manager
for Business Travelersby Erica from Keller
Terrible hotel!Posted Aug 24, 2013 on Hotels.com
Rooms are filthy, beds don't have any bottom sheets this place is a dump. I would never recommend this hotel to anyone and I won't be going back.
Jan 2, 2013 by jody
Hi Erica, Please accept my apologies for not meeting your expectations. I am very troubled to hear that you did not get a clean room and no bottom sheet on your bed. It seems we dropped the ball on a room, These issues will be discussed with our housekeeping and if you decide to stay with us in the future please let me know if you have any problems. Jody Manager
for Business Travelersby A verified traveler
Posted Aug 20, 2013 on Hotels.com
Jan 26, 2013 by jody
Hi! Just want to say thanks for choosing our Best Western Roanoke Inn and I hope you enjoyed your stay!