Ratings based on 281 Verified Reviews
They paid and stayed. We double-checked.
3.7 Room cleanliness
3.8 Service & staff
3.6 Room comfort
3.3 Hotel condition
They paid and stayed.
by A verified travelerfrom Pa.
need handicap but not available told me it wasPosted Apr 6, 2015
needed washcloths but I had to go get them myself if I wanted them, very poor service breakfast was not great
by A verified travelerfrom Shenandoah Valley, Virginia
Good price--but you get what you pay for.Posted Mar 16, 2015
Pros: Bed comfort
Cons: Cleanliness of in-room coffee maker, quality of lobby coffee--Watery.
Location: Near Salem Civic Center--7 minutes away from North Roanoke Mall, 10 minutes away from Roanoke Civic Center--across the street from McDonalds.
I was very pleased with the rate we received for two nights--and the hotel was super close to the reason for our visit to the Roanoke/Salem area. The hotel did have new carpet, however the 'renovations' were limited to that. The hotel is what it is---an early 80's built outside/entrance hotel. I will say the bed was very comfortable, the staff friendly, and the overall cleanliness of bed and linens as good. Where I was dissapointed came in regards to the in-room coffee maker--an avid coffee drinker, I always appreciate both in-room and lobby coffee. Our in room coffee maker was extremely 'scuzzy'. It was not clean--in fact in the water reservoir had water in it that had been there for some time--upon dumping it out to put fresh in there was a gross level of 'miscellaneous unidentifiable yucky particles' in there, no doubt to the former festering stale water. I promptly left it alone. I then went to the lobby to get some lobby coffee--it was very watery and just not even passable. I threw it out after trying it and walked over to McDonalds to get a fresh cup. I am not a complainer--if upon check out I was asked how my stay was I would have mentioned the coffee, but I was not asked--I did get a very friendly "Thank you, you're all set!" upon turning in my keys. Overall a very good price, a comfortable bed-- but the adage is true, you get what you pay for.
for Everyoneby A verified travelerfrom CT
Hotel close to Roanoke CollegePosted Mar 6, 2015
Enjoyed the one night stay, very convenient to the campus and restaurants.
for Business Travelersby A verified traveler
Posted Jan 26, 2015
Cons: The television in the room could have been much better.
Staff very pleasant and accommodating, room clean.
for Everyoneby A verified traveler
Posted Jan 23, 2015
Room was clean and comfortable Only issues, room keys didn't work and coffee maker was broken
by A verified travelerfrom the Burg
Close to the collegePosted Jan 19, 2015
Be warned that the description indicates 'pets allowed' and indicates no fee....at check in, there is an additional fee and if you assume there is not because you booked online, they will charge you double if they find u have a fog
for Couplesby Donaldfrom Durham, NC
GoodPosted Dec 24, 2014 on Hotels.com
It was a good stay. Good light breakfast. Staff was good. Close to event. Easy to find. Would stay again.
for Everyoneby A verified travelerfrom North Carolina
Repeat customerPosted Dec 15, 2014
My husband and I stay here regularly on our trips to visit children. It is convenient, clean, and comfortabe. Nothing fancy but a good value.
for Everyoneby A verified travelerfrom Binghamton, NY
pleasantnstayPosted Dec 12, 2014
Pros: Breakfast good.
Cons: the laundry! Need bigger and softer towels & washcloths.
Location: Salem is convenient to Interstate 81.
nice convenient place for a quick overnight stay. everything fine except they have the scratchiest, roughest towels!
for Familiesby Davidfrom Virginia Beach
reviewPosted Dec 1, 2014 on Hotels.com
Nice place for cheap.