Ratings based on 266 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
97% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom CT

Pleasantly surprised

Posted May 10, 2015
We were looking for a convenient place to stay the night close to Roanoke College and found this hotel to be perfect for our needs. The price was good and included breakfast, the room was clean and a nice size and the staff was very nice. And best of all it was really close to the college. No complaints!
5 out of 5
Recommended
for Everyone
by A verified traveler

Stayed twice in April 2015

Posted Apr 21, 2015
Pros: Convenient location to Rt 81
Location: Limited non fast-food restaurant choices nearby but found acceptable one about 2 miles away.
Room for 4 adults was clean, comfortable and convenient to Rt 81 travel. Staff was extremely helpful and friendly.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom chattanooga

just a wonderful experience

Posted Mar 2, 2015
Pros: clean! excellent staff! close to the interstate with easy access and good visibility.
Location: many good restaurants within 3 miles.
The facility is clean and spotless. The staff did everything possible to make our stay great, from recommending places to eat to keeping the coffee and tea fresh. I would definitely stay here again.
Comment from Hotel Management
Mar 30, 2015 by Hotel Management , Hotel Management
Dear Larry, Thank you for telling us about your visit with us. We are so glad you found the hotel to be clean. We are glad you enjoyed the staff. We value all guest feedback. We will pass this wonderful feedback on to our hotel staff. Thank you for your time. We hope to see you again in the future. Sincerely, Holiday Inn Express & Suites Salem
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 17, 2015
Staff was great. Location was excellent, would definitely book a room at this hotel again.
Comment from Hotel Management
Mar 6, 2015 by CountryInnScottsdale, Hotel Management
Thank you for your response; we appreciate your business
5 out of 5
Recommended
for Business Travelers
by A verified traveler

Business Trip

Posted Feb 10, 2015 on Hotels.com
Hotel is new. Clean and comfortable. Good for a quick business trip.
Comment from Hotel Management
Apr 25, 2015 by hotelmanagement, Hotel Management
Thank you for your comments and staying with us in Salem
5 out of 5
Recommended
for Families
by A verified traveler

Great stay near the interstate

Posted Jan 23, 2015 on Hotels.com
Large, quiet, clean room. Impressively extensive breakast.
Comment from Hotel Management
Apr 25, 2015 by hotelmanagement, Hotel Management
Thank you for staying with us and for commenting on your stay. We are happy to see that you had a great experience with our rooms and our breakfast
4 out of 5
Recommended
for Couples
by A verified traveler

Satisfied, would stay there again

Posted Dec 29, 2014 on Hotels.com
Great place for a quick stay!
Comment from Hotel Management
Apr 25, 2015 by hotelmanagement, Hotel Management
Thank you for your comments regarding your stay; we look forward to seeing you again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Perfect for our needs.

Posted Dec 25, 2014
The hotel was excellent. Expedia not so much. Couldn't find reservation because my name w a s misspelled. Six letters but used only 4 - the last 4.
Comment from Hotel Management
Mar 6, 2015 by hotelmanagement, Hotel Management
We are pleased that you found our hotel perfect for your needs; sorry to hear you had problems with Expedia
Comment from Hotel Management
Mar 6, 2015 by hotelmanagement, Hotel Management
We are pleased that you found our hotel perfect for your needs; sorry to hear you had problems with Expedia
5 out of 5
Recommended
for Business Travelers
by stephenfrom Warwick

Great Stay

Posted Dec 12, 2014 on Hotels.com
Great
Comment from Hotel Management
Apr 25, 2015 by hotelmanagement, Hotel Management
Thank you for your comments and staying with us in Salem
4 out of 5
Recommended
for Couples
by A verified traveler

Just fine

Posted Dec 5, 2014 on Hotels.com
this hotel was just fine but the buffet breakfast is below average of the typical one available in most Holiday Inns and Hampton Inns.
Comment from Hotel Management
Apr 25, 2015 by hotelmanagement, Hotel Management
Thank you for your comments and staying with us; we have made some updates to our breakfast in the new year