Ratings based on 138 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
91% of guests recommend
4.1 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by CAROL from PA.

Posted Jun 18, 2014
Pros: LARGE , CLEAN ROOM , FRIENDLY STAFF .
Cons: DON T THINK ANYTHING .
Location: CONVEINIANT , NEAR WEDDING AREA .
WE WERE THERE FOR A WEDDING , WE WERE VERY PLEASED WITH OUR STAY NICE STAFF , VERY HELPFUL, LEFT MY TOP IN CLOSET , SAID THEY WILL MAIL TO ME IN PA.
5 out of 5
Recommended
for Everyone
by A verified traveler from nj

Loved having the small bar in lobby

Posted Jun 13, 2014
Only negative was no plug for bathtub but staff was able to find one for us. Pool was nice warm temp
5 out of 5
Recommended
for Everyone
by Caroline from South Carolina

Close to the highway, clean room, great breakfast

Posted May 27, 2014
After a long day of driving with two young children this hotel was just what our family needed. The room was clean and the staff was very friendly. Room service was prompt for dinner and the chef salad was of real quality. The breakfast selection the next morning was warm, fresh and a great start to the next day's drive.
2 out of 5
by A verified traveler

Run down typical old Holiday Inn

Posted May 19, 2014
Pros: staff
Cons: FOOD, FOOD, FOOD!!! And cleanliness. And ability to order movies on tv (my kids needed this!!!)
Location: OK, not really in the nicest part of town. Stay in Roanoke if you can.
FOOD is TERRIBLE. Don't plan on ever wanting to eat here. Toilet was NOT clean. Beds were comfortable and the front desk staff was super responsive and nice - these were the only good things about this hotel.
4 out of 5
Recommended
for Everyone
by A verified traveler

VT Graduation

Posted May 18, 2014
Pros: Nice staff - worked well with me when I needed to move rooms
Cons: 4th floor is almost all smoking - with a few non-smoking in between They should not put guests requesting non-smoking on that floor
Hotel was close enough in proximity to Virginia Tech although early morning traffic on I81 posed a problem for early graduation exercises - leave enough time to get to campus
5 out of 5
Recommended
for Everyone
by A verified traveler

stay during travel

Posted May 12, 2014
Pros: the bed and pillows were very comfortable
Cons: We had been told the jets were not working in the whirlpool tub. We had been surprised it was there anyway!
Location: This hotel was minutes away from anything needed.
This hotel was utilized for an over night stay during travel. I was very pleased with the staff,the room and the amenities- even though we did not have a need. I was surprised at the fact that this hotel was even more spacious and comfortable with the 2 prior hotels that we had stayed at.
4 out of 5
Recommended
for Everyone
by A verified traveler

convenient to Roanoke College

Posted May 4, 2014
Pros: Location
Location: minutes from Roanoke College and downtown Roanoke. easy access to rt 81
initially given a smoking room. we immediately returned to front desk. clerk very accommodating and gave us smoke free room. she called a bit later to make sure room was ok.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 3, 2014
Only stayed a night. Great experience. Everything as expected.
4 out of 5
Recommended
for Everyone
by A verified traveler

Hotel close to Virginia Tech football game

Posted Apr 28, 2014
The biggest negative was the smell of cigarette smoke in the 4th floor corridor...the entire hotel should be smoke free...and including the price of breakfast into the cost of the room...otherwise the hotel lobby bar and the staff were wonderful.
3 out of 5
by C from Richmond, VA

Convenience to I-81 Travelers Its Only Benefit

Posted Apr 15, 2014
Pros: Proximity to Interstate 81 near Roanoke, VA
Cons: Mattresses could be firmer.
Location: Hotel located about 30 miles/minutes north of Virginia Tech.
Aside from being a stone's throw from Interstate 81, this hotel offers little to attract travelers. Mattresses seemed as tired as we were. Although the exterior looks fairly new, the rooms looked worn. Black-out curtains were unexpected but appreciated.