Ratings based on 793 Verified Reviews
They paid and stayed. We double-checked.
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
They paid and stayed.
for Everyoneby A verified travelerfrom Alexandria, VA
Roanoke VisitPosted Jan 10, 2015
Pros: The brand and convenience.
Cons: The rooms need to be correctly updated.
I have stayed at a few Hyatt Place properties and most are really a nice value. This one has construction going on but also my room showed signs of age. The sitting chair was filthy, with a hard stain on one of the armrests. The couch in the front room needed cleaning also. The walls are showing their age.
by A verified travelerfrom greenville, SC
Under renovationsPosted Jan 3, 2015
Ok hotel for the price, but showing its years now... Hence the renovations which are to be finished in feb '15. (Banging begins at 8am). Room was fine and bed comfy, but staff seemed a little flustered at check in. We should have tried the brand new inn &suites across the street.
for Everyoneby A verified traveler
Nice hotel close to highway shopping and diningPosted Jan 2, 2015
Pros: Cleanliness and comfort
Never displeased with the Hyatt. Rooms were comfortable clean and spacious
for Everyoneby A verified travelerfrom illinois
Very nice hotel. Close to airport, downtown.Posted Dec 19, 2014
Pros: Clean and friendly.
Location: Near airport, mall and downtown. Lovely little bar and snacks in Lobby. Continental breakfast one step up.
Very nice. Absolutely clean! Reception friendly. Bar and snacks in lobby. Room spacious and bed very comfortable. Absolutely satisfied.
for Everyoneby A verified travelerfrom rest
Hokkes win again !Posted Nov 30, 2014
Pros: Location, price, staff - all terrific
Cons: We had a problem with the toilet - the Engineer said they are all in the process of being replaced.
Location: Less than 45 minutes from Nlacksburg
Great location for the Va Tech - UVA game. Nice room, terrific staff and quiet. Will stay again !
for Everyoneby A verified travelerfrom Midlothian va
Nice hotelPosted Nov 30, 2014
Nice hotel breakfast area seat on was a little small
for Couplesby Rita
Posted Oct 30, 2014 on Hotels.com
for Couplesby Carlislefrom Forest, Va
nice hotel,bad locationPosted Oct 30, 2014 on Hotels.com
hotel staff very friendly and helpful,very nice room. King size bed was comfortable and the room was nice. Was not impressed at all with handicap bathroom,especially since we're not handicapped. Getting in and out from the hotel left a lot to be desired, hard to get in and out of hotel.
for Getaway With Friendsby Jeffrey
Posted Oct 29, 2014 on Hotels.com
for Business Travelersby A verified traveler
Posted Oct 24, 2014 on Hotels.com