Indoor pool

Reviews of Hollywood Casino Tunica

3 out of 5
Hollywood Casino Tunica
1150 Casino Strip Resort Blvd, Robinsonville, MS

Reviews

7.6

Good

Rating 10 - Excellent. 392 out of 1007 reviews" "
Rating 8 - Good. 261 out of 1007 reviews" "
Rating 6 - Okay. 155 out of 1007 reviews" "
Rating 4 - Poor. 112 out of 1007 reviews" "
Rating 2 - Terrible. 87 out of 1007 reviews" "

8.0/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Carol

Traveled with family
Liked: Cleanliness, amenities
I didn't get the room I reserved and a few staff members weren't very friendly bar tender was great
Stayed 1 night in Mar 2024
Response from Tamara on Mar 25, 2024
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

George

Traveled with partner
Hotels relatively clean however it is an older properly and needs some updating
Stayed 3 nights in Mar 2024
Response from Tamara on Mar 25, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Megan, Omaha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the hotel & casino. Staff was very friendly.
Stayed 2 nights in Mar 2024
Response from Tamara on Mar 19, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

SORAVIT

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Tamara on Mar 19, 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Lula

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Felt safe
Stayed 1 night in Mar 2024
Response from Tamara on Mar 18, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Aceana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great environment
Stayed 1 night in Mar 2024
Response from B.Gant on Mar 10, 2024
THANK YOU

8/10 Good

Tracie

Traveled with family
Disliked: Amenities
Our room was nice and it was clean, smelled a little smoky, but not terrible. The phone in the second room we had was broken, so I tried to call housekeeping for towels, no answer. Called front desk and they took care of it. Seemed short staffed for the front desk, had to wait quite some time to check in and then another time when I needed something, but very good service once I was helped. Tammy at the front desk was amazing! Casino was great. Bartender, didn't get his name, but young man working Thu, 2/29 was very friendly and helpful. Disappointed that there weren't more of the bars open for dining. Had two guests that were not 21 and was hoping to just eat at one of bars for a good bar burger, didn't really want restaurant food which seemed pretty pricey. Ended up driving into town for Sonics. Disappointed that the pool was VERY cold and the hot tub was not functional, but overall a good hotel, would come and stay again if I am ever in the area.
Stayed 1 night in Feb 2024
Response from B.Gant on Mar 10, 2024
THANK YOU

10/10 Excellent

Murray

Liked: Staff & service, property conditions & facilities
Property probably close to closing
Stayed 1 night in Mar 2024
Response from Tamara on Mar 5, 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Doreen

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
They really need to get more ashtrays. Also cocktail servers , 1 was happy and 1 was crabby
Stayed 1 night in Mar 2024
Response from B.Gant on Mar 4, 2024
THANK YOU

8/10 Good

Amanda

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Tamara on Mar 5, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Kay

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved it we went with our 5 year old she loved seeing the differnt movie themes
Stayed 1 night in Mar 2024
Response from B.Gant on Mar 3, 2024
Thank you

8/10 Good

jo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean, staff was friendly.
Stayed 1 night in Feb 2024
Response from B.Gant on Mar 2, 2024
Thank you

8/10 Good

Chase

Liked: Cleanliness, staff & service
Disliked: Amenities
Not many choices to eat while i was there. Most of the time i brought something back from Horseshoe where i was playing but price was much better than there.
Stayed 4 nights in Jan 2024
Response from B.Gant on Mar 1, 2024
THANK YOU

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, clean room. Property maintained well. Reasonable price.
Stayed 1 night in Feb 2024
Response from Tamara on Feb 28, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Kyleigh

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was nice, beds were nice, every worker was nice that we bumped into. The only thing that I don’t like is there’s not servers that will come by when ur in the casino part when ur playing. Overall the visit was great.
Stayed 1 night in Feb 2024
Response from Tamara on Feb 26, 2024
Thanks for staying with us. We appreciate your feedback!

2/10 Terrible

Linda

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Rooms were not ready at 3:00 for check in! This place is going to pot!!!
Stayed 1 night in Feb 2024
Response from Tamara on Feb 26, 2024
Thank you for your feedback. We will be addressing your concerns.

10/10 Excellent

Dannette

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay
Stayed 1 night in Feb 2024
Response from Tamara on Feb 26, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Catherine, Mulberry Grove

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in. Friendly staff. Tammy at check in was so pleasant. Loved our stay.
Stayed 1 night in Feb 2024
Response from Tamara on Feb 26, 2024
Thanks for staying with us. We appreciate your feedback!

2/10 Terrible

Earline

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Handicap room requested. Had to walk about 75 yards to our room on the 5th floor. One microwave on 1st floor. No valet. No porter. No carts available. Tables in room greasy and dirty
Stayed 1 night in Feb 2024
Response from Tamara on Feb 21, 2024
Thank you for your feedback. We will be addressing your concerns.

10/10 Excellent

Robin, Lexington

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The parking lot is clean and lit quite well. We felt safe entering and the staff was very nice and pleasant upon check-in. My husband needs to have extra pillows for sleeping and they had them brought up immediately. The rooms are very clean and the beds are comfortable. We will be back.
Stayed 1 night in Feb 2024
Response from Tamara on Feb 21, 2024
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Erlwin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The mystery charges on my card... the soda machines that charge you and don't dispense anything
Stayed 1 night in Feb 2024
Response from Tamara on Feb 19, 2024
Thank you for your feedback. The soda machines are a 3rd party entity. Their contact info is displayed on the vending machine. Also, I'm happy to provide you with a contact number to further assist with resolving your concerns.

10/10 Excellent

Peggy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
at 10 pm wecouldnt find anything to e at . possibly could have been a steak house open. we ended up eating from vending machines
Stayed 1 night in Feb 2024
Response from Tamara on Feb 15, 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Derek, Madison

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property had lots to see inside. The staff was very cordial and friendly. They had restaurants with plenty of variety. The room sink was very big. The water was always hot. We had a nice view of the indoor pool. Overall a great experience.
Stayed 2 nights in Feb 2024
Response from Tamara on Feb 15, 2024
Thanks for staying with us. We appreciate your feedback!

4/10 Poor

david

Disliked: Cleanliness
Stayed 2 nights in Jan 2024
Response from Tamara on Feb 15, 2024
Thank you for your feedback. We will be addressing your concerns.

10/10 Excellent

DeWayne

Liked: Cleanliness, staff & service, property conditions & facilities
Obviously, the casino is a plus. Good food options. And if you’re gambling, the cocktails are free. :)
Stayed 1 night in Jan 2024
Response from B.Gant on Feb 3, 2024
Thank you

10/10 Excellent

Leslie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Price is great and hotel is clean
Stayed 4 nights in Jan 2024
Response from B.Gant on Feb 3, 2024
Thank you

8/10 Good

JENNIFER H

Traveled with family
Stayed 2 nights in Dec 2023
Response from Tamara on Jan 8, 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Kelly

Liked: Property conditions & facilities
Stayed 1 night in Dec 2023
Response from Tamara on Jan 8, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Cathy

Stayed 3 nights in Dec 2023
Response from Tamara on Dec 31, 2023
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Tonya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Tamara on Dec 31, 2023
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Becky

Stayed 2 nights in Dec 2023
Response from Tamara on Jan 22, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Tamara on Dec 31, 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Elsie

Stayed 2 nights in Dec 2023
Response from Tamara on Jan 17, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Ontarius

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Tamara on Dec 26, 2023
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Tadarious

Stayed 1 night in Dec 2023
Response from Tamara on Dec 25, 2023
hanks for staying with us. We appreciate your feedback!

6/10 Okay

IRA, OSWEGO

Stayed 1 night in Dec 2023
Response from Tamara on Dec 25, 2023
Thank you for your feedback. We will be addressing your concerns.

10/10 Excellent

Jeffery Henderson

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 1 night in Dec 2023
Response from Tamara on Dec 25, 2023
Thanks for staying with us. We appreciate your feedback!

2/10 Terrible

David

Go stay at Sam's Town Casino across the street
I made my reservation and paid through the app however at checkin when I showed the lady at the counter my id she said that she could not accept my id. I have an electronic ID for my state and this is the first time ever a place has refused my ID. So I went across the street to Sam's Town Casino who gladly accepted my ID and money and had a great time.
Stayed 1 night in Dec 2023
Response from Tamara on Dec 31, 2023
Thank you for your feedback. We will be addressing your concerns.

10/10 Excellent

DeAndra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
My stay was great enjoyed my time there. I will be staying again
Stayed 3 nights in Dec 2023
Response from Tamara on Dec 25, 2023
Thanks for staying with us. We appreciate your feedback!

4/10 Poor

Jennifer

Traveled with partner
The lady at the front desk was very sweet and told me everything I needed to know. The pool that I was so excited to use was unheated and very cold. No hot tub it was under maintenance. The whole hotel had a very musty smell. I would probably never stay there again.
Stayed 1 night in Dec 2023
Response from Tamara on Dec 25, 2023
Thank you for your feedback. We will be addressing your concerns.

2/10 Terrible

alejandra

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from Tamara on Feb 15, 2024
Thank you for your feedback. We will be addressing your concerns.

8/10 Good

Ashley

Traveled with partner
Disliked: Amenities
The beds were clean and comfortable. The room was quiet. The room had a strong cigarette odor even though we reserved a non smoking room. The elevators smelled as well. At check in the hostess was not very friendly but at check out a different hostess was nice. There were no places to eat in the hotel they were all closed or in disrepair. It was pretty well impossible to get drinks inside the casino due to people at the bar area having a "party" (screaming, making out, ect..). We ended up going to another casino to eat and play. This was very disapointing. I used to only stay at the Hollywood it was our favorite hotel. To see it so rundown was sad.
Stayed 1 night in Dec 2023
Response from Tamara on Dec 25, 2023
Thank you for your feedback. We will be addressing your concerns.

8/10 Good

CHARLES, APG

N/A
Stayed 1 night in Dec 2023
Response from Tamara on Dec 11, 2023
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Jeffrey

Stayed 1 night in Dec 2023
Response from Tamara on Dec 11, 2023
Thanks for staying with us. We appreciate your feedback!

8/10 Good

NANCY

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Tamara on Dec 11, 2023
Thanks for staying with us. We appreciate your feedback!

8/10 Good

BEVERLY

Stayed 4 nights in Nov 2023
Response from Tamara on Dec 31, 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Timothy

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Tamara on Dec 11, 2023
Thanks for staying with us. We appreciate your feedback!

2/10 Terrible

Rod

Stayed 2 nights in Nov 2023
Response from Tamara on Dec 25, 2023
Thank you for your feedback. We will be addressing your concerns.

10/10 Excellent

Janice

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Tamara on Dec 11, 2023
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Casey

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Ok
Stayed 1 night in Dec 2023
Response from Tamara on Dec 11, 2023
Thanks for staying with us. We appreciate your feedback!