Ratings based on 407 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
98% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 1, 2015
its a great place to stay, excellent hotel facilities and a great staff.
5 out of 5
Recommended
for Everyone
by A verified traveler

Loved it!

Posted Jul 30, 2015
Such a breath of fresh air to have the warm cookies waiting at check-in, clean, well-prepared rooms with mints on the beds, and a lovely location. Couldn't have been happier! The rooms were big and spacious, which is what we needed when travelling with older kids. Highly recommend a stay at this hotel! There is a fabulous wings and pizza place in Victor called Lucca's, where we had the most amazing food for lunch and would highly recommend a visit there too!
3 out of 5
by A verified traveler from Albany

Ehhh ok

Posted Jul 27, 2015
Pros: people were very friendly and helpful/
Cons: Place needs to be aired out
Staff was good, place was ok, but there was a terrible odor in my first room, they gladly moved me to a new room, but this place had a faint odor as well, smells musty in all areas.
5 out of 5
Recommended
for Couples
by A verified traveler from Watertown, NY

Very nice hotel

Posted Jul 27, 2015
Pros: Clean, modern, friendly staff.
Cons: I wish their would have been potatoes and bacon as part of the hot breakfast. Eggs and sausage were good though.
Location: Eastview Mall, Erie Canal trails. Close to Walmart
Enjoyed the spa and pool. Loved our dinner at the Thirsty Turtle just down the road!
5 out of 5
Recommended
for Everyone
by A verified traveler from sc

Excellent hotel

Posted Jul 22, 2015
Pros: This hotel was very clean. Beds were great. Staff friendly, great location. Defiantly will stay there again.
Location: Plenty of food and shopping nearby.
Great place to stay, clean, quiet rooms and friendly staff.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great Hotel

Posted Jul 21, 2015
Pros: smelled clean and looked clean.
Clean, updated, with good sized rooms. The staff was helpful and friendly. Would stay there again
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 20, 2015
New and beautiful part of town! We were happy to stay here. Room on the floor for an air mattress. Good breakfast. We liked fast food nearby.
5 out of 5
Recommended
for Everyone
by A verified traveler from Maryland

GREAT!!!

Posted Jul 14, 2015
Pros: EVERYTHING. Especially that you have a work out room and the beds are GREAT!
Cons: Nothing
Location: There are shopping centers right up the street with anything and everything that you may need during your stay. Clothes, shoes ,food, toys!
I love how easily I was able to check in without much paperwork. The room was super clean and the comfort of home was definitely there. The pool area was kept clean and towels on hand as well. Breakfast was AWESOME. There was much to choose from and started our day just right to keep us full until lunch! Check out was just as easy as checking in. Staff was friendly and that makes all the difference! Will be coming back next year!
4 out of 5
Recommended
for Everyone
by A verified traveler from Sudbury, Ontario

Family vacation

Posted Jul 7, 2015
Victor was our half way stop on our way to Boston. The staff was friendly and the room was clean and comfortable. Good selection at breakfast. Would stay there again!
5 out of 5
Recommended
for Everyone
by A verified traveler from vermont

Great place to stay.

Posted Jul 6, 2015
Pros: Rooms were very clean. We had a king bed which was extremely comfortable. Wish the TV had a guide feature to easily find what we wanted to watch.
Cons: I would of loved an extendable magnifying mirror for putting on makeup. They need to step up breakfast. The scramble eggs tasted like powdered eggs.
Location: We went to the casino.
We really enjoyed our stay. In fact, we have already booked our stay for the trip home. You can not beat this place to stay for the price we paid. We usually stay at Comfort Suites or Hampton Inn. We took a chance staying here and I am glad we did. Breakfast could of been a lot better. Powdered eggs were very nasty. Loved the cookies awaiting us when we arrived. Coffee. Tea, and hot cocoa available 24/7. Staff was great.