GUEST REVIEWS
Expedia Guest Rating
of guests recommend
TripAdvisor Traveler Rating
TripAdvisor provides an assessment of hotel quality based on more than 40 million reviews & opinions from real travelers. The traveler rating represents an average of individual ratings for this hotel.
See all #### TripAdvisor ReviewsRooms & Rates
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Deluxe Two Queens
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Deluxe One King
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Hotel Policies & Fees
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
Accessibility Options
To make requests for specific accessibility needs, complete the “Special or Accessibility Requests” section of “Trip Preferences” when you book your hotel.
Property Amenities
In addition to an indoor pool, Brookwood Inn - Pittsford provides a spa tub and a fitness facility. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered.
Business amenities at this 3-star property consist of a 24-hour business center, audio-visual equipment, and small meeting rooms. Event facilities measure 1750 square feet. This business-friendly hotel also offers multilingual staff, coffee in the lobby, and concierge services. An area shuttle within 3 mi and a roundtrip airport shuttle during limited hours along with a shopping center shuttle and a train station pick-up service are complimentary for guests. Onsite parking is complimentary.
Brookwood Inn - Pittsford is a smoke-free property.
Rooms
Brookwood Inn - Pittsford offers 108 air-conditioned accommodations with laptop-compatible safes and video-game consoles. Memory foam beds feature triple sheeting. Plasma televisions come with premium cable channels, first-run movies, and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.
This Pittsford hotel provides complimentary wireless high-speed Internet access. Business-friendly amenities include desks and ergonomic chairs, as well as multi-line phones with voice mail; free local calls are also provided (restrictions may apply). Additionally, rooms include coffee/tea makers and complimentary weekday newspapers. Microwaves, refrigerators, and extra towels/bedding can be requested. Housekeeping is provided daily.
All guestrooms are non-smoking.
Room Amenities
Recreation
An indoor pool and a spa tub are on site. Other recreational amenities include a fitness facility.
The recreational activities listed below are available either on site or nearby; fees may apply.
Verified Reviews: All guest reviews are verified as submitted by our customers and reflect their stay at Brookwood Inn - Pittsford
of guests recommend
out of 26 reviews
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Showing 1 - 10 results (of 26) · See more Brookwood Inn - Pittsford reviews
“Excellent Value!”
Hotel was modern, clean, convenient from highways. Had I known I would have booked another night. Will definately stay again on next trip to Rochester. Extremely satisfied!!!
“Nice,Ccomfortable Hotel”
This was my first time in the Rochester/Pittsford area. The area reminded me of New England. The hotel was very nice. Clean rooms, comfortable beds. Nice continental breakfast. Staff at hotel was courteous and responded to my requests in a timely manner. Shuttle service from airport to hotel and from Brookwood to Woofcliff excellent. Shuttle drivers knowledgeable and courteous. I would definitely stay at this hotel again.
“Very rekaxing stay in a grand room”
I stayed at Brookwood while visiting my son at RIT. In prior visits, I had stayed at the chain hotels, near RIT and the Rochester airport. They were cheap and bearable. Some were clean but cookie-cutter. My wife recommended the Brookwood. It is a 20 minute drive from RIT and Rochester, though given the nice surroundings, this may be a blessing. I did not benefit from the walking and trekking paths, the lovely canal, etc. I was not there for a vacation. Having said that, the Brookwood surpassed my expectations. The staff were friendly, and I was greeted genuinely ia warm manner at the reception. My room with two queen beds was clean and the size of my NYC apartment. The bathroom was large and clean, but could use a facelift. The flatscreen Tv had all cable channels. Wireless internet was free and high speed. The independently run steakhouse had good food and good drinks. Pity, it closed early. The restaurant staff were, again, very pleasant. I don't think I will stay at any other Rochester hotel for the next four years.
“Very nice people run this hotel”
My husband and I just stayed one night in order to visit family nearby. We got an outstanding deal through Expedia. (Bing rated it a "deal".). After we had booked the room,the price went up significantly. Other family wanted to join our group and we needed another room. The Brookwood Inn staff were kind enough to give us the same "deal " rate for others in our party. When our son and daughter-in-law needed to stay in their room past check out to feed their new baby, the front desk clerk said "no problem". When we wanted to stay in the breakfast room past the "clean up" time, the hostess said " no problem". The place is attractive, the breakfast was great, the rooms were large and clean. We will stay there everytime we go to that area.
“3rd visit wasn't the charm...”
3rd time at Brookwood and by far the worst. Stayed on the Terrace level (basement) and it was very damp. The mattress in the bed was also quite broken down.
“Overpriced?”
Chose this hotel outside Rochester because the place looks amazing on the website. Room with 2 queen beds was very comfortable. Found a leaky bathroom the second day and our room was changed right away. Disappointing continental breakfast. Not many food choices. Pool was smaller than expected and whirlpool was quite tiny. Spa services located at sister hotel down the road, not on premises. Desk staff not as familiar with Rochester as we would have hoped! All in all, a bit pricey for the services offered.
“Nice stay!”
We were there for a night passing through but it was a great stay. It was a great layout. Breakfast was good. The lobby TV was very convenient,
“great time”
very good experience
“Rooms need a facelift”
The carpeting had stains throughout, the sheets were very scratchy and thin, and the bathroom did not look real clean. The hotel lobby is very nice, but the rooms need to be updated. The TV's are new. The workout facility is very nice. The restaurant is excellent and so is the service. I would go back to the restaurant but I would not stay in this hotel again unless they remodel the rooms and get better linens.
“Great value and superb location, only option for Rochester!”
We were visiting friends in Rochester. Tried hard to find a decent location down town but most places were either way too expensive or located in dodgy areas. Going for the Brookwood was the best decission ever. The kids were excited when we arrived. "wauw daddy, this is a real hotel! The folks at reception were very kind and they were happy to see us return safely after our first trip to Rochester. By accident we ended up in (one of the many) wrong area of the city (A-D street, Main street etc). . If I ever go back to Rochester I will only stay at this place!
Showing 1 - 10 results (of 26) · See more Brookwood Inn - Pittsford reviews
800 Pittsford Victor Rd Pittsford, 14534 United States of America
Nearby Points of Interest
The preferred airport for Brookwood Inn - Pittsford is Rochester, NY (ROC-Greater Rochester Intl.) - 17.4 km / 10.8 mi.
Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.
Distances are displayed to the nearest 0.1 mile and kilometre.
Nearest Major Airport:
Area:
Pittsford - Fairport, New York, United States of America: A charming village-style downtown is the centerpiece of Pittsford, an affluent Rochester suburb. The Erie Canal runs through town, and offers another shopping district, as well as recreational opportunities, such as boating and running paths. Fairport, 4 miles (6 km) away, also lies on the canal and has been named one of the best places to live by Money Magazine.
800 Pittsford Victor Rd Pittsford, 14534 United States of America
