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Reviews of Quality Inn near Medical Center

2.5 out of 5
Quality Inn near Medical Center
5708 Bandel Road NW, Rochester, MN

Reviews

8.0

Very Good

Rating 10 - Excellent. 187 out of 460 reviews" "
Rating 8 - Good. 158 out of 460 reviews" "
Rating 6 - Okay. 63 out of 460 reviews" "
Rating 4 - Poor. 24 out of 460 reviews" "
Rating 2 - Terrible. 28 out of 460 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

DONTRELL

Business traveler
Clean staff friendly
Stayed 2 nights in Apr 2024

8/10 Good

Kristina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Np on Apr 21, 2024
Thank you.

10/10 Excellent

Vanessa

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was personable and great!
Stayed 1 night in Apr 2024

10/10 Excellent

Daniela

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff. Private and close to where you need to go. Easy to get to
Stayed 1 night in Apr 2024
Response from Nick on Apr 21, 2024
We are glad you enjoyed your stay with us.

10/10 Excellent

Michelle, Beloit

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is great. Convenient location, albeit restaurants are not walking distance. The beds are comfortable. Good amenities. A very quiet location. Great overall value.
Stayed 1 night in Apr 2024
Response from NP on Apr 21, 2024
Thank you.

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome and affordable
Stayed 1 night in Apr 2024
Response from Nick on Apr 15, 2024
Thank you for sharing.

10/10 Excellent

Mindi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything about my stay here!
Stayed 1 night in Apr 2024
Response from Nick on Apr 15, 2024
We are glad you enjoyed your stay with us.

10/10 Excellent

Mallory

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is wonderful, we always enjoy our stay
Stayed 1 night in Apr 2024
Response from Nick on Apr 15, 2024
Thank you. We appreciate your comment.

8/10 Good

mahsa

Liked: Cleanliness, staff & service
good
Stayed 1 night in Apr 2024
Response from Nick on Apr 15, 2024
Thank you for your business.

8/10 Good

ISMAIL

Business traveler
Disliked: Cleanliness
Distance and location
Stayed 1 night in Apr 2024
Response from Nick on Apr 9, 2024
Thank you for staying with us.

10/10 Excellent

Charles

Traveled with family and small children
Liked: Amenities
Very well kept
Stayed 1 night in Apr 2024
Response from Nick on Apr 9, 2024
Thank You. We are glad you enjoyed your stay with us.

2/10 Terrible

Jesse

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 5 nights in Feb 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Thumbs up
Stayed 1 night in Apr 2024
Response from np on Apr 7, 2024
Thank you.

6/10 Okay

susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Robert

Business traveler
Liked: Cleanliness, staff & service
Clean, basic accommodation
Stayed 2 nights in Mar 2024
Response from Nick on Apr 3, 2024
Thank you for staying with us.

10/10 Excellent

Makaya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to restaurants and mayo clinics.
Stayed 1 night in Mar 2024
Response from Nick on Mar 28, 2024
Thank You for staying with us.

10/10 Excellent

Janet

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024
Response from Nick on Mar 28, 2024
Thank you.

8/10 Good

Amy

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was helpful. The rooms were clean.
Stayed 1 night in Mar 2024
Response from Nick on Mar 18, 2024
Thank you for staying with us.

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would definitely stay again and would recommend it to others. Our room was very clean and spacious. Had a nice hot tub and pool. Breakfast was good. Price was reasonable. The lady that checked us in and checked us out was very polite.
Stayed 2 nights in Mar 2024
Response from Nick on Mar 18, 2024
Thank you. We are glad you enjoyed your stay.

10/10 Excellent

Jon

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very quiet. The room was spacious for our needs. The beds were comfortable. The morning breakfast was superb. All in all, the facility was exceptional.
Stayed 4 nights in Mar 2024
Response from Nick on Mar 14, 2024
Thank you. We are glad you enjoyed your stay with us.

10/10 Excellent

Jahnan

Traveled with family and small children, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very pleasant stay and it was priced very well for what we got.
Stayed 3 nights in Mar 2024
Response from Nick on Mar 11, 2024
Thank you for sharing.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from Nick on Mar 11, 2024
Thank you. We are glad you enjoyed your stay.

10/10 Excellent

Leonda

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at the Quality Inn. The room was clean and the bed was very, very comfortable. The only thing that was a minor problem, was our tv had a line going down the center of the picture. Not terrible. We let the receptionist know. Thank you for an enjoyable stay!
Stayed 2 nights in Mar 2024
Response from Nick on Mar 11, 2024
Thank you for sharing. We will have our staff look into this. We are glad you enjoyed your stay with us.

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
nice room
Stayed 1 night in Mar 2024
Response from Nick P. on Mar 6, 2024
Thank You. We are glad you enjoyed your stay with us.

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfortable!
Stayed 1 night in Mar 2024
Response from Nick on Mar 5, 2024
Thank you for your business.

2/10 Terrible

John

Disliked: Cleanliness
Stayed 1 night in Feb 2024

4/10 Poor

Laurie

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
There was a lot of broken and dirty items in the room, including the door lock. The service was awesome though.
Stayed 4 nights in Feb 2024

10/10 Excellent

Bob, Eau Claire

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, Nice pool and hot breakfast
Stayed 1 night in Jan 2024
Response from NP on Feb 20, 2024
Thank you. We are glad you enjoyed your stay with us.

8/10 Good

JANET

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very nice and quiet, with a nice lobby/breakfast area. It was a bit farther from downtown than I expected, but the traffic was manageable. Overall, a very pleasant stay.
Stayed 3 nights in Feb 2024
Response from Nick P on Feb 20, 2024
Thank you for staying with us.

10/10 Excellent

Jeffrey

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great price
Stayed 10 nights in Jan 2024
Response from NP on Feb 16, 2024
Thank you for staying with us.

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice well kept hotel all around.
Stayed 3 nights in Feb 2024
Response from NP on Feb 14, 2024
Thank you. We are glad you enjoyed your stay with us.

10/10 Excellent

Charles

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service!
Stayed 1 night in Feb 2024
Response from Nick on Feb 12, 2024
Thak you for staying with us.

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room at a great price.
Stayed 1 night in Feb 2024
Response from Nick on Feb 5, 2024
Thank you. We are glad you stayed with us.

8/10 Good

Esther

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was comfortable, had tge needed amenities: breakfast foods were more than sufficient, eggs, sausage, waffles, apples, muffins, coffee-even decaf, cereals, juices, bread, bagels, the pool was closed by the time we got there unfortunatly, but the room is a good value. The only drawback is the air handler is loud. We can sleep with noise, so we slept.
Stayed 1 night in Jan 2024
Response from Nick on Feb 4, 2024
I am glad you enjoyed our hot breakfast. Thank you for staying with us.

8/10 Good

Marlin

Liked: Cleanliness, property conditions & facilities
A little more attention should be used around the pool area
Stayed 2 nights in Jan 2024
Response from NP on Feb 1, 2024
Thank you. We hope to see you back when you are in town again.

6/10 Okay

Yoeun

Liked: Cleanliness, staff & service
Pretty safe and clean
Stayed 1 night in Jan 2024
Response from NP on Jan 30, 2024
Thank you.

6/10 Okay

Yoeun

Liked: Staff & service, property conditions & facilities
Overall it was good.
Stayed 2 nights in Jan 2024
Response from NP on Jan 29, 2024
Thank you.

10/10 Excellent

Patricia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent, Affordable Hotel!
Last minute booking at an affordable price!! Sporting event ran long and we decided not make 6 hour drive home in the dark. Hotel was clean, safe and both associates were very kind. Only “complaints” - hot water pipe in shower made a squeeling noise, pop machine had limited options, comforter had a tear in the seam. We will keep this in mind for next years tournament!
Stayed 1 night in Jan 2024
Response from Nick on Jan 22, 2024
Thank you for letting me know. We hope to see you back next year.

10/10 Excellent

Timothy

Stayed 1 night in Jan 2024
Response from Nick on Jan 22, 2024
Thank you for staying with us.

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Deb
Our stay was very comfortable and good! Room was clean and the breakfast was good as well. Great place to stay for the price.
Stayed 2 nights in Jan 2024
Response from Nick on Jan 19, 2024
Thank you.

8/10 Good

Stacy

Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2024
Response from Nick on Jan 16, 2024
Thank you. I am glad you enjoyed your stay with us.

2/10 Terrible

Michele

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was horrible, broken door lock, broken fridge, you could not change temperature in fridge, did not know it until the morning when I woke up and my yogurt and drinks were completely frozen. Clock was plugged in but not working, tried plugging in somewhere else and still did not work! Light did not work on desk, until we moved light bulb to other socket. Tv had a green dot on it and Chanel changer would not work. I have pictures of it all and they refused to give me a refund. Do not stay here.. 🙁🙁😬😬
Stayed 1 night in Jan 2024

6/10 Okay

Timothy

Stayed 1 night in Jan 2024
Response from Nick on Jan 22, 2024
Thank you for staying with us.

2/10 Terrible

Trina, Sherwood

Disliked: Cleanliness, property conditions & facilities
Stayed 5 nights in Dec 2023

10/10 Excellent

Devin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Nick on Jan 10, 2024
Thank you for staying with us.

8/10 Good

david

Liked: Cleanliness, staff & service, room comfort
N on e
Good value, convenient.
Stayed 1 night in Dec 2023
Response from Nick on Dec 28, 2023
Thank You

6/10 Okay

Gonzalo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from Nick on Dec 28, 2023
Thank You for taking out online survey.

10/10 Excellent

Jeffrey

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, low cost.
Stayed 7 nights in Dec 2023
Response from Nick on Dec 28, 2023
Thank You for staying with us.

4/10 Poor

Janna

Stayed 1 night in Dec 2023
Response from Nick on Dec 18, 2023
I am sorry your stay with didn't go as well as you had planned. We make continuous efforts to improve through guest satisfaction. If there was anything in particular you did not like about our hotel, please let us know. Thank you.

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from NIck on Dec 18, 2023
Thank you. We are glad you enjoyed your stay with us.