Ratings based on 611 Verified Reviews

They paid and stayed. We double-checked.
2.7 out of 5
62% of guests recommend
2.8 Room cleanliness
3.2 Service & staff
2.8 Room comfort
2.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Boston

Stay At Days Inn

Posted Jun 22, 2015
Pros: Location and the food and the clean rooms
Cons: Nothing
Location: The karoake bar attached to this hotel is the best thing.
I really liked this place. The rooms were neat and clean. The help desk people were very efficient and the bar attached to the hotel was the highlight. Good food and good selection of beers. Breakfast in the morning is delicious and its totally worth the money.
1 out of 5
by A verified traveler

Room smelled like a litter box

Posted Jun 22, 2015
Unless you've had too much to drink at the adjoining bar/restaurant I would never recommend this hotel. It needs severe upgrades and a major cleaning.
2 out of 5
by A verified traveler from Brooklyn, NY

Cheap, but it shows

Posted Jun 15, 2015
Pros: Price
Cons: Cleanliness
Location: Couple diners nearby that serve decent food
The hotel was cheap and had an attached bar with "redneck" in the title. The room stank of mildew, had a poorly functioning A/C unit, damp-feeling carpeting, stains on my pillowcase, plaster coming off the ceiling and walls that were cracked. I couldn't wait to get home to take a shower, because that room felt disgusting.
1 out of 5
by A verified traveler from chicago Ill

Big mistake for booking this place!

Posted May 25, 2015
Pros: Nothing should get half of my money refunded!
Cons: Everything needs to be improve!
Location: Nothing hotel wS close to a country western bar!
Everything was dirty and smelled bad ! The breakfast was bad who puts out rotten apples! Expedia should not advertise for Days Inn at Rochester NY
Comment from Hotel Management
Jun 15, 2015 by Manager, Hotel Management
Hello Mary, I am very, very concerned about your feedback following your stay at our hotel. You are absolutely right, certainly no one would put out rotten fruits especially when servicing hotel guests. I am very sorry that we failed to meet your exacting standard on the quality of clean however, you can always call us at any time during your stay, we can can take care of it to ensure you will have a great time. Thank you for your business.
3 out of 5
by A verified traveler

Professional staff

Posted May 18, 2015
There was a problem with the plumbing in our room and they moved us to a new room they handled it very professionally
Comment from Hotel Management
May 27, 2015 by Guest Relations Manager, Hotel Management
Dear Guest, Thank you for giving us the opportunity to recognize our staff for their exemplary work in working to provide you with a comfortable and convenient experience for our valued guests. We are glad your stay was comfortable and we look forward to your next visit!
2 out of 5
by A verified traveler from Canada

Disruptive during the night

Posted May 18, 2015
Pros: Low cost. Good location for my needs
Cons: Control people t night, possibly from the adjoining bar.
Location: I was there for a bridge tournament at nearby convention center. Location for this purpose good. Also Lehighs restaurant nearby was excellent.
Maid service good. Cars and people making noise all night
Comment from Hotel Management
May 21, 2015 by Manager, Hotel Management
Dear Guest, I apologize that you did not have a restful night when you stayed with us. Please do not hesitate to call our staff if you have concerns on your next visit. We will make certain you will be attended promptly. Kind Regards.
1 out of 5
by A verified traveler from henrietta, ny

Horrifically smelly room!

Posted May 18, 2015
Rooms smelled moldy and unacceptable for sleeping. we had to try 4 rooms before we could find an acceptable room.
Comment from Hotel Management
May 27, 2015 by Guest Relations Manager, Hotel Management
Hello Paula, Thank you very much for taking the time to share with us your concerns. Know that your voice is important to us and that we are addressing the issues that you indicated in an effort to improve upon the guest experience at our hotel. Your comments help us to understand where we most need to improve for our future visitors and for people like yourself, as we hope you will allow us the opportunity to alter your impressions of our establishment in the future
1 out of 5
by A verified traveler

Dirty hotel that desperately need to be updated.

Posted May 17, 2015
Dingy towels. Room smelled of cleaning solvents. Ineffective air conditioner.
Comment from Hotel Management
May 27, 2015 by Guest Relations Manager, Hotel Management
Dear Guest, Thank you for taking the time to write to us your concerns. Our housekeeping staff is held to a very high standard and we appreciate that you've informed us of a need to address housekeeping policies and procedures. I do hope you'll return and let us show you a far better experience.
1 out of 5
by A verified traveler

No hot water, no light, bad smell

Posted May 7, 2015
NOT RECOMMENDED AT ALL. We arrived late at 1 am, as our plane has some problem. Then, we found that the room has no light except one small lamb, and no hot water at shower. The receptionist guy told me take your luggage and walk a long distance to another building to a better room. He claimed that this is the only thing he can do. Do not go to this hotel
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 25, 2015
Good for business travel. Good price. Good value.