Ratings based on 50 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
88% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
by Mary from Spencer,NY

Posted May 17, 2013 on Hotels.com
It was a wonderful place to stay. The pool/Spa was great, The only problem we had was a coffee pot in the room didn't work. It was a beautiful area to visit. The Park on the Lake in Webster was a beautiful place to walk and watch the sunset.
5 out of 5
Recommended
for Everyone
by ML from Maine

A wonderful place to stay!

Posted Apr 7, 2013
The rooms were top notch and the staff very friendly and helpful. The continental breakfast had a great variety and the fruit was fresh. The coffee was also very good. I didn't find anything to say negative about the entire weekend.
5 out of 5
Recommended
by A verified traveler

This traveler left a rating score only Posted Feb 21, 2013 on Hotels.com
3 out of 5
Recommended
for Everyone
by Greg from Philadelphia, PA

A moderately good hotel

Posted Dec 3, 2012
This hotel was clean enough, medium price and near where we wanted to be. The rooms seemed tired and the bathroom was very small. Also a 20oz soda from the "snack shop" at the front desk was $3 which gives me a special kind of contempt, but that sort of pricing isn't unique to this property or brand.
4 out of 5
Recommended
by A verified traveler

Posted Oct 4, 2012 on Hotels.com
Didnt have heat yet and there was construction going on outside the window at night.
5 out of 5
Recommended
for Getaway With Friends
by A verified traveler

Close to event and relatives.

Posted Sep 17, 2012 on Hotels.com
We are a little older and appreciated that our room was situated on the 1st floor close to outside access several ways. Room was clean and comfortable and breakfast was all we wanted. Service was friendly and helpful.
2 out of 5
by A verified traveler

Disappointed

Posted Jul 31, 2012
Pros: Location
Cons: Not very clean
Location: Webster, NY
Room is very over priced, and not the cleanest. You do not get your money's worth here.
5 out of 5
Recommended
for Business Travelers
by A verified traveler

This traveler left a rating score only Posted Jul 23, 2012 on Hotels.com
5 out of 5
Recommended
by Linda

Good location

Posted May 20, 2012 on Hotels.com
Always happy when I stay there.
3 out of 5
Recommended
for Business Travelers
by A verified traveler

Could use a refresh

Posted May 15, 2012 on Hotels.com
Hotel was dated. Frontdesk was not manned consistently.