Dear Andrew,We're so happy to hear you had a great time with us at Hotel Indigo Rochester - Mayo Clinic Area. Our friendly staff and prime location are just some of the reasons guests love to stay with us, so it's delightful to hear you enjoyed them as well. The next time you're in the area, please do not hesitate to visit us again.With Hospitality,Doug Leedke,General Manager

Dear Dale,Thank you so much for the four stars. We're pleased you had the chance to enjoy our convenient location, connected directly to the skyways, allowing for easy pedestrian access across the city. We hope you will come to stay with us again soon!With Hospitality,Doug Leedke,General Manager

Dear Dominique,Thank you for choosing Hotel Indigo Rochester - Mayo Clinic Area and for sharing your lovely review. We are delighted that our convenient location, peaceful, clean accommodations, and delicious food were everything you needed for a perfect stay. It would be an honor to be your "go-to" hotel on future trips to the area.With Hospitality,Doug Leedke,General Manager

Dear Rolf,It was a pleasure to host you at Hotel Indigo Rochester - Mayo Clinic Area. We strive to deliver a seamless experience, so we're happy to read your praise for our efficient check-in process. Please stay with us again!With Hospitality,Doug Leedke,General Manager

Dear Brandon,Thank you for choosing to stay with us at Hotel Indigo Rochester - Mayo Clinic Area. We pride ourselves on providing an excellent stay for our guests. Consequently, we are thrilled to hear we could deliver for you. We appreciate your feedback and hope to welcome you back very soon.With Hospitality,Doug Leedke,General Manager

Dear Cynthia,Thanks for choosing our hotel. We're pleased you appreciated our convenient location, and we hope you had a comfortable stay. If there is anything we could have done to make your experience better, we encourage you to share your constructive feedback. We hope to see you again next time you're in town. With Hospitality,Doug Leedke,General Manager

Dear Heidi,It's good to hear that you got the most out of our central location, and we trust you had the comfortable, welcoming experience we are typically known for. Welcoming you back would be a pleasure, so please return soon for another memorable time.With Hospitality,Doug Leedke,General Manager

Dear Vicki,We're proud to include you among our returning guests, and we appreciate your recommendation. Please come stay at Hotel Indigo Rochester - Mayo Clinic Area again soon!With Hospitality,Doug Leedke,General Manager

Dear James,We are honored to have earned a perfect rating. It thrills us to know that you appreciated our convenient location near the Mayo Clinic. We serve many patients in the area, and we are glad that you appreciated our high standards of cleanliness and easy access. It delights us to know that you wish to return, and we look forward to welcoming you back for another great stay. With Hospitality,Doug Leedke,General Manager

Dear Deborah,Thank you for your honest review. It was a pleasure having you join us during your time in Rochester; however, we regret to learn that you were not fully satisfied with your stay. Your suggestion for directions to the front desk as well as your feedback about the room key will be shared with our team for further consideration, as we are always seeking new ways to improve. Take care, and we hope to welcome you back in the future for a seamless visit worthy of a perfect rating.With Hospitality,Doug Leedke,General Manager

Dear Kimberly,Thank you so much for choosing to stay with us at Hotel Indigo Rochester - Mayo Clinic Area. Impressing every guest with a wonderful experience is always a top priority for us, so we're thrilled that was the case for you. It's great to read you were able to take advantage of our convenient location. The pleasure was all ours, and we hope to welcome you back in the future.With Hospitality,Doug Leedke,General Manager

Dear Corine,We greatly appreciate your review. We're thrilled to know that our prime location and clean accommodations were the highlights of your visit! It would be a pleasure to host you again soon, so hurry back. With Hospitality,Doug Leedke,General Manager

Dear Cynthia,It brightens our day to know that you had a fantastic stay with us! We work hard to meet expectations like yours, and we’re happy to hear our lovely accommodations, hospitable team, and delicious offerings hit the mark for you. Thank you for your kind review, and we look forward to welcoming you back for another great stay soon!With Hospitality,Doug Leedke,General Manager

Dear Kevin,Providing a pleasant and restful stay is one of our top priorities. We're glad to hear we met your expectations, and we look forward to your next visit to Hotel Indigo Rochester - Mayo Clinic Area.With Hospitality,Doug Leedke,General Manager

Dear Paige,Thank you for sharing your experience with us! We're delighted you appreciated our prime location and cleanliness. It's also wonderful that the convenience of our skyway enhanced your overall stay. We're pleased to have had the opportunity to host you, and we are here to welcome you back to Hotel Indigo Rochester - Mayo Clinic Area whenever you need us.With Hospitality,Doug Leedke,General Manager

Dear Diana,It was such a pleasure to welcome you to Hotel Indigo Rochester - Mayo Clinic Area! We're delighted you thoroughly enjoyed your stay with us and that you had the chance to dine at our excellent restaurant. Thank you for your perfect rating, and we hope you return soon.With Hospitality,Doug Leedke,General Manager

Dear Sarah,We were delighted to host your recent stay at Hotel Indigo Rochester - Mayo Clinic Area. It's wonderful to hear you had a positive experience and that you appreciated the convenience of having an in-room coffee maker. Thank you for sharing your kind words, and we hope to have the pleasure of your company the next time you're in the area.With Hospitality,Doug Leedke,General Manager

Dear Robin,Thank you for choosing Hotel Indigo Rochester - Mayo Clinic Area! We're glad our friendly staff, comfortable rooms, and delicious food helped make your visit memorable. The next time you're in the area, please come see us again.With Hospitality,Doug Leedke,General Manager

Dear Jessica,We are pleased that our hotel offered you the comfort and convenience you needed for your visit. It is a great compliment to know that you will choose to stay with us again. We hope you had a safe trip home to Florida, and we look forward to having you as our guest in the future.With Hospitality,Doug Leedke,General Manager

Dear Cody,We're overjoyed to receive your excellent feedback! Thank you for describing your experience with us as perfect. We strive to provide exceptional stays, and we look forward to the pleasure of hosting you again soon!With Hospitality,Doug Leedke,General Manager

Dear Tim,We appreciate your feedback regarding your recent stay with us. While we're disappointed to hear about your rooms not fully meeting your expectations, we value your input. Your comments about the lack of counter space and dining options are also noted, and we'll certainly take them into consideration as we work on improving our offerings. We're always striving to enhance our guest experience, and your input is invaluable in this process. We hope you'll consider giving us another chance to provide you with a more enjoyable stay in the future.With Hospitality,Doug Leedke,General Manager

Dear Angel,Thank you for your review. Based on your rating, it seems you had an enjoyable overall experience! That said, cleanliness is one of our top priorities, and your feedback will be shared with our internal team. It was a pleasure having you here, and we hope to welcome you back soon.With Hospitality,Doug Leedke,General Manager

Dear See,Thank you for sharing your compliments on our team's service, and we will be sure to pass along your kind comments. However, we apologize for the inconvenience you experienced. Please know that with third-party reservations, a refund request must be directed to them, as they are best equipped to assist you and have more access to your billing information. That said, our team will be happy to assist where we can. Thank you, and we hope you will consider staying with us in the future. With Hospitality,Doug Leedke,General Manager

Dear Julie, Thank you for taking a moment to share your experience at Hotel Indigo Rochester - Mayo Clinic Area. We're delighted our fantastic location suited your needs well and that you utilized our convenient shuttle service. Receiving recognition for our high standards of cleanliness and great restaurant is always appreciated as well! It was a pleasure having you as our guest, and we hope you return soon.With Hospitality,Doug Leedke,General Manager

Dear Martin,We can’t thank you enough for staying at Hotel Indigo Rochester - Mayo Clinic Area, as well as for your kind review. It’s delightful to hear our location was convenient for your trip, and we look forward to having you join us again when you return to our area!With Hospitality,Doug Leedke,General Manager

Dear Michael,We appreciate your return visit and your feedback. It's great to know that our convenient location and skyway to the clinic added to your experience. Please accept our apologies, however, for any issues with the bedding. We agree that this is not conducive to a comfortable experience, and we'll speak with our housekeeping staff to ensure oversights like this do not happen in the future. Should you be in the area again, please come back to see us.With Hospitality,Doug Leedke,General Manager

Dear Jodi,Thank you for your recent stay and for taking the time to share your review. We're happy to hear you had a pleasant experience and that you appreciated our ideal location close to Mayo Clinic and the opportunity to try Crave Food and Drink, as well as the convenience of Skyway Access when the temperatures are low. We're grateful for your comments, and we hope to have the opportunity to welcome you back the next time you're in the area.With Hospitality,Doug Leedke,General Manager

Dear David,Thank you for taking the time to share your thoughts with us. We are honored to have earned every star of your rating. Our team will be glad to know that you had a hassle-free experience and appreciated the service from Crave. We look forward to welcoming you back. With Hospitality,Doug Leedke,General Manager

Dear Myra,Thank you for sharing your feedback. While we hope you found our accommodations comfortable, it's unfortunate certain aspects of your stay fell short of your expectations. Rest assured, we'll discuss your comments and brainstorm ways to improve. Please consider giving us a chance to change your perceptions. With Hospitality,Doug Leedke,General Manager