Ratings based on 137 Verified Reviews
They paid and stayed. We double-checked.
4.6 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
for Familiesby A verified travelerfrom ontario canada
Nice clean hotelPosted Mar 27, 2015
Pros: it offers good value
Cons: the beds use to be comfortable and keeping the eating area a little tidier
Location: there is plenty of restraunt near by , great location if you are parent with children into sports , and plenty of shopping as well
We have stayed at this hotel many times now , we come to stay here so we can visit with family , the rooms are efficient for us , the pool area is clean and tidy , the only dissapointing thing this time was the bed was very uncomfortable and on a second moring we went down to have breakfast ,there was plenty of tables but they were all dirty , Over all this is a plesant place to stay
for Familiesby A verified travelerfrom NY
Very clean. Staff is fantastic and well trained.Posted Feb 19, 2015
Location: Strong museum of play, Rochester Science Center
The rooms were very clean and well outfitted. We always stay in suites with a door closing bedroom and Homewood suites does it right. In our particular room the showerhead and regulator were not working properly which diminished the experience for the four of us at shower time. We wished there was a bathroom fan, too. Otherwise, the room was great. They even offer a complimentary dinner, in addition to breakfast. Breakfast is only until 9, though so don't sleep in too late. The front desk staff amply compensated us for the defective showerhead - which was very appreciated. It would have been a 5 star if not for the showerhead. As it is, it should be 4.5
for Familiesby Jessica
Posted Jan 16, 2015 on Hotels.com
for Everyoneby A verified travelerfrom Rochester NY
Wonderful hotel!Posted Jan 6, 2015
Stay started out very pleasant when I told lady at front desk we were local & there just so my daughter could swim for her birthday. She upgraded us to a 1 bedroom suite with 2 beds just across from the pool. The rooms (&entire hotel) is immaculate. The beds were very comfortable, although they were double size instead of queen. The kitchen was nice and had anything you may need. The pool was clean and water was warm and they had pool towels on hand. The hot breakfast in the morning was delicious, especially the scones (which were still warm). There was a nice lady on hand to as if everything was OK and if we needed anything. My family had a great little getaway!
for Business Travelersby Irwinfrom Ma
better than expectedPosted Dec 8, 2014 on Hotels.com
for Couplesby Davidfrom New York City
Our Go-To Place in RochesterPosted Oct 21, 2014 on Hotels.com
Always our first choice when staying in Rochester! Breakfast a bit crowded and could have used some additional fruit. Room excellent, super shower!
for Getaway With Friendsby A verified traveler
Posted Oct 14, 2014 on Hotels.com
for Personal Eventby A verified traveler
Posted Sep 26, 2014 on Hotels.com
for Couplesby Nicfrom Schortens
Super HotelPosted Sep 25, 2014 on Hotels.com
Einfach Klasse...super Suiten und schick eingerichtet...wären gerne länger geblieben....kann ich nur empfehlen und ich war schon oft in den USA und habe viele Hotels gesehen.
for Business Travelersby A verified traveler
Posted Sep 9, 2014 on Hotels.com
Great hotel for business or leisure stays. Large, comfortable room with seperate bedroom. Bed was very comfortable. In room kitchen was great for easy meals. Hot breakfast was very good. Light dinner Monday-Thursday was sometime good, sometimes not so good. Plenty of restaurants in area to choose from. About 15 minutes from downtown Rochester.