Ratings based on 636 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
92% of guests recommend
4.0 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 12, 2014
Beds good. Friendly. Bathroom & hall had musty odor.
4 out of 5
Recommended
for Everyone
by A verified traveler from Quebec, Canada

Nice Hotel, close to Pittsford and to Walnut Hill

Posted Aug 11, 2014
Pros: Proximity to events, ease of access and price
Cons: Carpets in hall between rooms need to be cleaned regularly, since there seems to be spilled.... Painting in the room could be refreshed.
Location: Shopping at Victor and Pittsford Walnut Hill Driving Competition
At first, not all products were available in the bathroom (i.e. shampoo missing, etc.). This was corrected the second day and following days. Excellent oatmeal in the morning and limonade during the day.
4 out of 5
Recommended
for Families
by A verified traveler from Ottawa, Ontario, Canada

Very nice hotel

Posted Aug 7, 2014
Hotel is close to highway. It is convenient for travellers who stay one or couple of days. The room we booked faces highway, we did not feel too much noise, maybe we were too tired. The staff are friendly. The room is clean and the beds are comfortable. The breakfast is good although there are not many varities. There is no shampoo provided, luckly we brought our own shampoo. Overall it is nice hotel.
5 out of 5
Recommended
for Everyone
by A verified traveler from Arkansas

Clean, comfortable, pleasant

Posted Jul 31, 2014
Pros: Pretty much everything. Nothing fancy about the hotel, but adequate. Mainly - jclean and comfortable.
Location: Convenient to freeway and city of Rochester. If you have young children, do not miss the strong Museum of Play.
The rooms were clean and comfortable. The staff was very pleasant and helpful. The breakfast was pretty good, better than many places we've stayed. We liked having access to Planet Fitness.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 26, 2014
Only stayed for one night, so were not expecting a lot. Pleasantly surprised by the condition and size of the rooms, free wifi and breakfast offering. Do not expect luxury and you will have a good stay.
2 out of 5
by A verified traveler

Dirty and smelly

Posted Jul 26, 2014
Pros: price
Cons: the room, and continental breakfast
Location: There was a mall and stores close by.
There was mold and mildew in the bathroom, very small complimentary shampoos, the beds were dirty, had someone's hair in the sheets, and there was a smell to the room. I took pics and will never stay at a Microtel again unless it is free and/or better than this one.
5 out of 5
Recommended
for Everyone
by A verified traveler

Easy to access off the tollway!

Posted Jul 22, 2014
I love Microtel in general. This one lived up to our expectations. Rooms are small but beds are comfy and clean. We look forward to staying here again next week!
5 out of 5
Recommended
for Everyone
by A verified traveler from Ottawa, ON

Best Value for a Budget Cautious Travellers

Posted Jul 22, 2014
Pros: Excellent value, friendly, confortable, cleand and great location.
Cons: It is a bit dated, although dated is good if it means better value.
Location: Shopping, Outlets, Dining, Thorough Bred Racing, Casino
This hotel and the staff continue to live up to the hype ~~~ excellent value, friendly, comfortable, clean in a great location. I can never find anything wrong with this hotel any time we were guests. It may be a bit dated, but the importance lies within the experience. Truely a hidden gem in the wonderful area. Try it, you'll love it!!!
4 out of 5
Recommended
for Everyone
by A verified traveler from Canada

Nice Stay

Posted Jul 21, 2014
Pros: The staff. The breakfast and the breakfast room. the entrance and lobby. The room was good and there was lots of room in our room.
Cons: More towels
Location: We went to the Pagent in Palnyra
Andrew the clerk was amazing,. What a great and helpful guy. We had a wonderful sleep on very clean and comfortable beds. The facilitie4s are not too old. We loved it.
2 out of 5
by A verified traveler from PA

Terrible

Posted Jul 17, 2014
I'm not sure where to start! The room was so disgustingly dirty. Dust and crumbs around all corners of the carpet. 7 long black hairs on our sheets as we pulled back the covers and several on the pillows as well! We went and told the front desk and she gave my husband a new sheet and told us to change the sheets! It wasn't surprising when I got out of the shower to find several more black hairs on the "clean" towel! The air conditioner was gross, the bathtub had grime all over it, there were cobwebs in all of the corners. The breakfast was skimpy and at 900 there was nothing left, even though it went until 1000. They did no restocking whatsoever. The windows were paper thin, and the hotel is located right off of the highway, so we heard the traffic noise all night. Needless to say I was very unhappy. As we were leaving I heard a woman at the front desk complaining about problems with their room as well. I would say this one is a definite NO!