Thank you for choosing Microtel Inn and Suites. I do apologize for the inconveniences you faced during your stay with us. I want to first clarify that we did in fact ask if you'd like to be moved and your response was that you'd prefer not to move all of your belongings. For a situation like that, as our roof needed to be fixed, that would have been the only solution. As for the cleanliness, our housekeepers do an amazing job cleaning the rooms and our housekeeping managers thoroughly check the rooms before we put them back into our system to sell. I will look into these issues, but I assure you that we did everything we could to correct this issue that occurred during your stay. We appreciate your feedback, and hope you allow us to make a better impression in the future.

Thank you for choosing Microtel Inn and Suites by Wyndham in Chili! We appreciate your feedback and we truly hope to see you again in the future!

Thank you for choosing Microtel Inn and Suites by Wyndham in Chili! We appreciate your feedback and are happy to hear your stay was satisfactory. We hope to see you again soon!

Thank you for choosing Microtel Inn and Suites! We appreciate the time you took out of your day to leave us a review! We hope to see you again soon!

Thank you for choosing Microtel Inn and Suites by Wyndham, we appreciate your feedback and hope to see you again soon!

Hi Susan,Thank you for your feedback! The pillows look like squares because of how tight they are tucked during the cleaning process, but if you prefer to untuck the pillows when sleeping that is perfectly fine too! Thankfully, we just upgraded all of our TVs in the rooms so we should not be having any issues with them moving forward. I do apologize for the inconvenience. As for the juice machine, we have called in the issue and are simply waiting for parts to replace it, and it should be up and running in no time. I do apologize that your key was not opening the back door, I will send our chief of maintenance to take a look at that and get it fixed as soon as we can.Thank you for choosing to stay with us, we hope we can serve you better in the future.

Thank you for choosing Microtel Inn and Suites by Wyndham, we appreciate your feedback! We are happy to hear you had a pleasant stay with us. We hope to see you again soon!

Thank you for choosing Microtel Inn and Suites by Wyndham, we appreciate your feedback! I am happy to hear your stay was satisfactory, and we hope to see you again soon!

Thank you for choosing Microtel Inn and Suites by Wyndham, we appreciate your feedback! We are happy to offer our guests a place for their furry family to go as well, we hope to see you again soon!

Thank you for choosing Microtel Inn and Suites y Wyndham! We appreciate your feedback and are happy to hear you enjoyed your stay with us. We hope to see you again soon!

Thank you for choosing Microtel Inn and Suites by Wyndham, we appreciate your feedback, and we hope to see you again soon!

Thank you for choosing Microtel Inn and Suites by Wyndham, we appreciate your feedback, and we hope to see you again soon!

Thank you for choosing Microtel Inn and Suites by Wyndham, we appreciate your feedback as it helps us know our strengths and weaknesses. We are currently figuring out why the side doors are taking staff keys but not guest keys, as soon as we come to a solution they'll be up and running again! We appreciate the kind words, and I will share your comments with our staff!We hope to see you again soon!

Thank you for choosing Microtel Inn and Suites by Wyndham, we appreciate your feedback, and we are happy to hear that you enjoyed your stay with us! We hope to see you again soon!

Thank you for choosing Microtel Inn and Suites by Wyndham! We appreciate your feedback and hope to see you again soon!

Thank you for your feedback, it is greatly appreciated! We hope to see you again soon!Thank you for choosing Microtel Inn and Suites by Wyndham!

Dear William,Thank you for choosing Microtel Inn and Suites by Wyndham, we appreciate your feedback. We apologize for any inconveniences you may have faced during your stay, and I hope our staff were able to accommodate you the best that we could. I will speak with our housekeeping staff to ensure they are supplying the rooms properly, and I appreciate you bringing that to my attention. I will make note of the curtains and let our Chief Engineer know about fixing that immediately. We appreciate the positive comments about our staff, I will be sure to share that feedback with them!Thank you again for your business, we hope to see you again soon. Have a great day!

Thank you for choosing Microtel Inn and Suites by Wyndham, we appreciate your feedback! We hope to see you again soon!

Thank you for choosing Microtel Inn and Suites by Wyndham, we appreciate your feedback! We are happy to hear your stay was satisfactory, and we hope to see you again soon!

Thank you for choosing Microtel Inn and Suites by Wyndham, we appreciate your feedback! We are happy to hear that your stay was pleasant, as that is our goal for all of our guests! We hope to see you again soon!

Dear Shirley,Thank you for choosing Microtel Inn and Suites by Wyndham, we appreciate the time you took out of your day to leave a review for us! I am deeply saddened to hear that your stay wasn't satisfactory. Unfortunately, during the time of your stay, our water heater was experiencing some issues, but we had it resolved within an hour. I appreciate your comment on our breakfast! We hope to see you again soon!

Dear Andrew,Thank you for choosing Microtel Inn and Suites by Wyndham, we appreciate your business! I am sorry to hear that there were some things that affected your stay with us, but I would like to tell you that we are thankfully getting our carpets completely changed by the end of November! If you do choose to stay with us again, hopefully by then you'll see some brand new carpets and wall colors! We are in the midst of updating a lot of this hotel, carpets and color scheme included. Thank you again for choosing Microtel Inn and Suites by Wyndham, we hope to see you again!

Dear David,Thank you choosing Microtel Inn and Suites by Wyndham, we appreciate your business and the positive review you left for us! We hope to see you again soon!

Thank you for your feedback, it is greatly appreciated and lets us know if any changes need to be made in our services. Thank you for choosing Microtel Inn and Suites by Wyndham, we hope to see you again soon!

Thank you for choosing Microtel Inn and Suites by Wyndham, we appreciate your feedback! We are happy to hear that you enjoyed your stay, as that is our goal here for all of our guests! We hope to see you again soon!

Dear Jeffery,Thank you for choosing Microtel Inn and Suites by Wyndham, we appreciate your feedback! I am happy to hear your stay was satisfactory, as that is our goal for our guests! We hope to see you again soon!

Dear Ann,Thank you for choosing Microtel Inn and Suites by Wyndham, we appreciate your feedback! I am happy to let you know that as soon as we slow down, our carpets are being replaced completely! That will help a lot with the "aging" of the hotel and how the hallways look with the carpet they have now. I can also send our Chief Engineer to take a look at the door and see what's going on with that, and I do appreciate you bringing that to our attention. I am happy to hear the beds were comfortable for you!Thank you again for choosing Microtel Inn and Suites by Wyndham, we hope to see you again!

Dear Kristen,Thank you for choosing Microtel Inn and Suites by Wyndham, we appreciate your feedback and are happy to hear your stay was satisfactory as that is our goal here! We hope to see you again soon!

Dear Jennifer,Thank you for choosing Microtel Inn and Suites by Wyndham, we appreciate your feedback! I am happy to hear you like our location and have enjoyed your stays! We look forward to your next visit, and appreciate your loyalty!Have a great day!

Dear Yvette,Thank you for choosing Microtel Inn and Suites by Wyndham, we appreciate your feedback! We would love to know what could be improved, as it enhances our guests' experience! We hope to see you again soon!

Dear Abraham,Thank you for choosing Microtel Inn and Suites by Wyndham, we are happy to hear that your stay was pleasant! We hope to see you again soon!

Dear Patrick,Thank you for choosing Microtel Inn and Suites by Wyndham, your feedback is greatly appreciated. I am sorry to hear that your stay was not satisfactory, as our goal for our guests is for their stay to be 100% satisfactory. I am sorry to hear that the bed was too firm, and that the room was small. In your future stays, I highly recommend one of our Studio Suites, as they have a larger floorplan and more room than our standard rooms! I appreciate your comments on the lobby as well as our staff, and I will be sure to let them know you appreciated their friendliness!Thank you again for choosing Microtel Inn and Suites by Wyndham, I sincerely hope you allow us to provide you a better experience in the future.

Thank you for your feedback, it is greatly appreciated! I am happy to hear your stay went well and we hope to see you again soon!Have a great day!

Dear John,Thank you for choosing Microtel Inn and Suites by Wyndham, we appreciate your business and your feedback, as it helps us improve for future guests including yourself! I am happy to hear that you noticed the cleanliness of our facility, as it is important for us to keep the hotel clean and tidy for our guests at all times. We are in the process of adding options to our breakfast selection - a waffle machine being one of them, and we are just waiting for it to be delivered! We have since pulled of the yogurt from our breakfast selection and have ordered more. We sincerely appreciate you bringing this to our staffs' attention!We hope to see you again in the future, thank you for choosing Microtel Inn and Suites by Wyndham!

Thank you for choosing Microtel Inn and Suites by Wyndham! We appreciate your review and positive comments! We are happy to hear your stay was satisfactory, and we hope to see you again soon.

Thank you for your feedback, we greatly appreciate it! We appreciate your business and are happy to hear your stay went well!We hope to see you again soon!

Dear Cathleen,Thank you for choosing Microtel Inn and Suites by Wyndham, we appreciate your positive feedback and are happy to hear your stay was satisfactory! I am glad we were able to identify where the smell was coming from and move your room while we deep cleaned the fridge. I am happy to hear your interactions with our staff were pleasant as well. We hope to see you again soon!Have a great day!

Dear Linda,Thank you for choosing Microtel Inn and Suites by Wyndham, we appreciate your feedback as it helps us make changes necessary to improve the quality of our guests' experiences. I am sorry to hear you did not like our breakfast selection. We are constantly trying to improve our selection for our guests, so any recommendations are greatly appreciated!Have a good day!

Dear Benita,Thank you for choosing Microtel Inn and Suites by Wyndham, your feedback is greatly appreciated, and I am happy to hear you had a pleasant experience! I will let our staff know that you thought they were nice, as I'm sure they will appreciate the generous comment!Have a great day!

Dear Joseph, Thank you for your feedback, it is always greatly appreciated! I am happy to hear your stay was overall satisfactory, and we hope to see you again in the future! Thank you for choosing Microtel Inn and Suites by Wyndham, have a lovely day!

Dear Samantha,Thank you for your feedback, it is greatly appreciated! I will make note of your comments, and we will take a look at the room you stayed in to see if there is a solution to that. I do apologize that had an effect on your stay. Apart from that, I hope you had a good experience with Microtel Inn and Suites by Wyndham!We hope to see you again, have a wonderful day.

Dear Michael,Thank you for choosing Microtel Inn and Suites by Wyndham, we appreciate your feedback! I am happy to hear your stay was satisfactory, as that is our goal for our guests.We hope to see you again soon!

Dear Chris,Thank you for your feedback, it is greatly appreciated! I am happy to hear your stay was overall satisfactory. Thank you for choosing Microtel Inn and Suites by Wyndham, we hope to see you again soon!

Dear Nejat,Thank you for choosing Microtel Inn and Suites, we appreciate your feedback. We do apologize your stay was not satisfactory. It is extremely helpful to us and our guests if we know what issues you faced during your stay, so we can correct them immediately to prevent future occurrences. Please allow us to better serve you in the future.

Dear valued guest,Thank you for choosing Microtel Inn and Suites by Wyndham, we appreciate the time you took to leave a review for us. We appreciate the feedback, as it allows us to focus on our flaws to correct them properly to prevent future occurrences. I will send our Chief of Maintenance into that room to deep clean the AC unit, and again, we greatly appreciate you bringing that to our attention. We hope your stay was satisfactory overall, and we hope to see you again soon!

Dear Paul,We are extremely apologetic that your stay was not satisfactory, but we do appreciate the attention you brought to this matter so we can make corrections and prevent future occurrences. I would like to know how our service could be improved, as our staff work their absolute hardest to ensure all needs are met and tasks completed. I will send our Chief of Maintenance into the room to take a look at the shower, and we will get that fixed immediately. I do hope you let one of our staff members know during your stay so we could move you into a room that better accommodated your stay. Due to budgeting set my Corporate, our breakfast selection is limited but we are looking to try and expand our options soon, a waffle machine being one of those options! Thank you for choosing Microtel Inn and Suites, we hope to see you again!

Dear Mary, Thank you for choosing Microtel Inn and Suites, we appreciate your feedback. I am sorry to hear there were some issues during your stay, although we do appreciate the attention brought to these issues because it allows us to correct them. We do apologize for our breakfast selection not being satisfactory, unfortunately we do not have the supplies and appliances needed to offer hot breakfast items such as sausage, bacon or eggs. We will be getting a waffle machine in the near future, which we are happy to be adding to our selection! We do have fresh fruit every morning, I will remind our team that it needs to be taken out every morning, and we are very sorry if we were out of stock during your stay. Nonetheless, we appreciate your business and hope you give us the opportunity to serve you better in the future. Have a great day!

Dear Sydney,Thank you for choosing Microtel Inn and Suites by Wyndham, we appreciate the time you took out of your day to leave a review for us! I am happy to hear your stay was satisfactory, and your interactions with our staff were pleasant! We do sincerely apologize for the shortage of staff not allowing us to complete your room to our standards, but I am thankful we were able to provide what you needed in a timely manner. We appreciate you being so understanding as we work our hardest to add to our team of employees. We thank you again for choosing Microtel for your traveling, and we hope to see you again soon!

Dear Nacy,Thank you for choosing Microtel Inn and Suites by Wyndham! We appreciate the time you took out of your day to leave us a review and are happy to hear that your stay was satisfactory. We hope to see you again soon!