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These rooms might be smaller than usual, but are quiet. Comfortable beds, convenient for really good restaurants. It also has a great breakfast available.
My room had everything imaginable that you could want or need. I love that they have waffles for breakfast. Staff and guests were all very nice. Shuttle driver was very helpful.
A no frills hotel, decent breakfast choice, clean room, comfortable bed. Great for a short term stay. Reasonable price.
Mike
Stayed 1 night in Feb 2024
Response from General Manager on Mar 5, 2024
Thank you for your feedback! We're glad to hear that you found our hotel suitable for your needs, with clean rooms, comfortable beds, and a decent breakfast selection at a reasonable price. We aim to provide a hassle-free experience for our guests, and we're delighted that you enjoyed your short-term stay with us. We appreciate your business and hope to welcome you back soon!
Thank you for your feedback! We're pleased to hear that you had a positive experience overall. Your input is valuable to us as we continuously strive to enhance our services. We look forward to welcoming you back soon!
4/10 Poor
Curt
Feb 22, 2024
Curt
Stayed 3 nights in Feb 2024
Response from General Manager on Mar 5, 2024
Thank you for sharing your feedback. We're sorry to hear that your experience fell short of expectations. Your satisfaction is important to us, and we would appreciate any specific details or concerns you have so we can address them and improve our services. Please feel free to reach out to us directly with any further comments or suggestions. We hope to have the opportunity to better meet your expectations in the future.
4/10 Poor
Nathan
Feb 19, 2024
Disliked: Staff & service
Nathan
Stayed 1 night in Feb 2024
Response from General Manager on Mar 5, 2024
Thank you for sharing your feedback with us, although we're sorry to hear that your recent experience didn't meet your expectations. Your satisfaction is important to us, and we would greatly appreciate any specific details or concerns you have so we can address them promptly and improve our services. Please feel free to reach out to us directly with any further comments or suggestions. We value your input and hope to have the opportunity to better meet your expectations in the future.
Check in was slow, property is worn down, breakfast is very limited, fitness facility is worn and limited.
Marcus
Stayed 1 night in Feb 2024
Response from General Manager on Mar 5, 2024
Thank you for sharing your experience with us. We apologize for any inconvenience you encountered during your stay. Your feedback is crucial to us, and we take it seriously. We'll address the issues you've raised with our team to ensure improvements are made. If you have any further comments or suggestions, please feel free to share them with us directly. We appreciate your input and hope to have the opportunity to better serve you in the future.
8/10 Good
Todd
Jan 24, 2024
Todd
Stayed 2 nights in Jan 2024
10/10 Excellent
Tim
Jan 16, 2024
Tim
Stayed 1 night in Jan 2024
Response from General Manager on Mar 5, 2024
Thank you so much for your perfect rating! We're thrilled to hear that you had a fantastic experience with us. If there's anything else we can do to make your next stay even better, please don't hesitate to let us know. We look forward to welcoming you back again soon!
I stayed here over Christmas Eve I got there and had to check in and had a hold on my card which I was told I’d get back at check out I haven’t gotten it back yet we didn’t do anything to the room
Microtel Rochester North is a good quiet place to stay if you have to go to Mayo clinic. It is close enough to drive in or use the shuttle bus. The breakfast is good and there are retail stores and restaurants close by as well. Have stayed there multiple times and been satisfied.
The people were great. Very welcoming. Especially Terry. He was super helpful showing me how to navigate this place and the big city. Super thankful to him. He's the reason I rebooked.
Dale
Stayed 1 night in Nov 2023
6/10 Okay
Kathrine May
Nov 7, 2023
Okay for an overnight stay
Kathrine May
Stayed 1 night in Oct 2023
8/10 Good
Jon
Nov 5, 2023
Jon
Stayed 1 night in Nov 2023
8/10 Good
Michael
Nov 2, 2023
Michael
Stayed 1 night in Oct 2023
2/10 Terrible
Diana Lee
Business traveler, Traveled with pets, Traveled with family
Oct 30, 2023
Liked: Cleanliness
Disliked: Property conditions & facilities
To many local and long term guest staying there. Property is ok, but the atmosphere is horrible.
The room was clean and comfortable, but the walls are very thin - I could hear the TV in the next room clearly! Additionally, every vending machine was "out of order" and only a couple of the equipment pieces in the exercise room functioned. The breakfast was great, though!
Everything was good during my stay except for the room temperature. I could not adjust the setting to air conditioning, and the room was uncomfortably warm.
I liked the room it was the perfect size and the bed was comfortable. I would stay again.
Kimberly
Stayed 8 nights in Oct 2023
4/10 Poor
Lora
Traveled with family and small children
Oct 14, 2023
Disliked: Property conditions & facilities
Staff was miserable when it was check in. They weren’t happy they had to stop their conversation with someone to check us in. Then when we got back from dinner and were in bed watching a movie, we get a call from the desk asking us if we were being loud…We are laying in bed! It’s not my fault the floors are 2mm thick and I have to pee every 3hrs. I would never recommend this place to my patients at Mayo Clinic. The elevator smells like someone is actively smoking cigarettes in it. Our bathroom has tile missing from the boarder of the shower. U can see dirt and schmutz caked in the grout by the shower. Never again.
Lora
Stayed 1 night in Oct 2023
6/10 Okay
KAREN
Oct 14, 2023
Disliked: Property conditions & facilities
KAREN
Stayed 5 nights in Oct 2023
6/10 Okay
Verified traveler
Oct 12, 2023
Liked: Staff & service
Disliked: Cleanliness
Great room set up - shelves, storage, desk. Great location needs a little TLC
The room was updated, clean and functional. The toilet could use an update, but otherwise everything was great. Breakfast was great!
Ledru
Stayed 1 night in Oct 2023
6/10 Okay
Katherine
Oct 9, 2023
Liked: Staff & service, amenities
Disliked: Cleanliness
The front desk staff were very welcoming and friendly. The room was small but good size for two people.
The shower head needed to be replaced. It was not a good showering experience. The room was musty and not well ventilated. We would not stay here again.