Ratings based on 368 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
84% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom PR

Perfect hotel to visit RIT.

Posted May 25, 2015
Perfect for our graduation weekend! Great location, very clean, nice bed and great staff.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Glen Dale, WV

Very convenient to RIT

Posted May 23, 2015
Pros: It's very convenient to R.I.T. and shopping areas
Cons: Housekeeping is inconsistent. I found a washcloth hanging in my shower from a previous guest and some empty box from lingerie in the bedside table.
Location: My son attends R.I.T. and this hotel is pretty much as close to campus as can be.
This hotel is inconsistent with its cleanliness and bed quality. You should request a regular bed and forgo the Sleepcomfort ones that often deflate in the middle of the night.
5 out of 5
Recommended
for Business Travelers
by A verified travelerfrom Westfield PA

Business trip

Posted May 10, 2015
Was a nice hotel for the price paid - never went to the pool but it looked incredibly nice - ate at the restaurant - ok - the bar was friendly and enjoyed the games
3 out of 5
by A verified traveler

Hotel hot and bed uncomfortable

Posted May 8, 2015
The room was hot. It didn't matter what I did with the thermostat, the temp wouldn't go be low 74. The sleep number bed collapsed on the edges and had a ridge down the middle.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom L.A., CA

At RIT

Posted Apr 19, 2015
Pros: Location, location, location!
Cons: bigger beds
Location: lots! But you will need a car.
Came to visit my son for Easter. It was close to his school, restaurants, and shopping.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom new york

Posted Apr 12, 2015
The restaurant food was terrible. I booked for two double bed but only one king size bed was available. The location was not easy to commute elsewhere. One good thing is they have Free shuttle to school.
4 out of 5
Recommended
for Families
by A verified travelerfrom Indiana

Great bar/Restaurant staff.

Posted Apr 5, 2015
Pros: Sleep number bed, two thumbs up
Cons: parking lot log needs work and more lighting
Location: R.I.T.
I was anxious about this trip and I was talking to them and they listened and had input. Enjoyed our conversation. Also I had a medicine problem and front desk helped with drug store info.
2 out of 5
Recommended
for Families
by geraldfrom Rhode Island

Radisson has declined significantly over six month

Posted Feb 18, 2015 on Hotels.com
Requested two double beds, got one bed and one couch with a mattress that springs were popping through. Draft through window was unbearable in massive below zero temps. Heater could not sufficiently heat room. Found condom wrappers along side of bed which did not belong to us, and had to explain to our six year old grandson that it was just trash left behind.
5 out of 5
Recommended
for Business Travelers
by Deborahfrom Syracuse, NY

Stay at Radisson hotel Rochester, NY

Posted Feb 13, 2015 on Hotels.com
My stay was nice and comfortable. The room service was good and staff were friendly.
3 out of 5
Recommended
for Business Travelers
by A verified traveler

Great staff, hotel is starting to show its age.

Posted Feb 8, 2015 on Hotels.com
Excellent service by the staff. The hotel is starting to show its age and could use some upgrading, but overall not bad for the type of hotel it is.