Ratings based on 353 Verified Reviews
They paid and stayed. We double-checked.
4.0 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.7 Hotel condition
They paid and stayed.
for Familiesby theresafrom Leesburg, Virginia
Loved the hotel, hated the bed.Posted Dec 31, 2014 on Hotels.com
Loved the hotel, hated the bed. I had never tried a sleep number bed before, and, now that I have, I will avoid them. They act like a waterbed, moving in waves when your bed partner moves. It's too bad this hotel has invested in putting them in all of their rooms, because the rest of the hotel is mostly wonderful. (The food is so-so.) My kids, ages 18, 20, and 23, loved the amenities -- pool table, exercise room, pool. The hotel was lovely and the staff friendly, though the hotel seemed understaffed and so the hotel clerks filled in, making people wait on their return while they were delivering something somewhere. If that continues the hotel will begin to get angry people leaving bad reviews. I am not angry, just noting the problem I see (as a former desk clerk). If not for the beds, I would stay here every time I brought my son to RIT, but the waterbed effect and a sore neck make me want to avoid these beds from now on. Moving on to other hotels from now on....
for Familiesby Christina
Posted Dec 22, 2014 on Hotels.com
for Everyoneby A verified traveler
Friendly staff and best airport shuttle service.Posted Dec 14, 2014
Pros: Suggested by friend
Cons: Update vac and fridge in room. They are just too old and noisy
A very good value for the price and services. I really appreciate the shuttle service. That save my time and money.
for Everyoneby A verified traveler
Location to RITPosted Dec 12, 2014
If you are visiting RIT, this is the place to stay.
for Familiesby Ann M
Posted Dec 1, 2014 on Hotels.com
for Familiesby A verified traveler
Convenient place, nice room, heater way too loudPosted Nov 25, 2014 on Hotels.com
Stayed here for a visit to RIT for a hockey game and to visit some old friends. Location is perfect as it is right adjacent to the campus. Room was nice except for the heater which is by far the loudest in-room heating unit I have ever heard. Every time it turned on all night long it woke us all up. Otherwise it was a decent room. Sleep number beds are very comfortable but the buttons on the controls didn't work very well so they were a bit difficult to adjust.
for Everyoneby A verified travelerfrom Oswego NY
Nice hotel close to airportPosted Nov 24, 2014
Pros: Staff was friendly
Cons: Nothing really in our room needed anything
Location: This was near the airport and close to R.I.T. College
This hotel was nice and clean and very friendly staff.
for Everyoneby A verified travelerfrom Burlington, Ontario
Nice locationPosted Nov 24, 2014
Pros: Cleanliness, quiet atmosphere, location.
Cons: May be another elevator to access the hotel on both sides and most of all better network connection would be nice.
Location: Close to all major shopping centers, restaurants and downtown.
Rooms were clean, appliances were functional, staff was friendly and hotel was close to major shopping malls, university and downtown. The room was far from the elevator and could not find another elevator in the building. Being on the 3rd floor stairs were not the option for me. Another drawback was the internet connection that was too weak to be useful for anything.
for Familiesby Theresafrom Spotsylvania
Great night.Posted Nov 12, 2014 on Hotels.com
I had to get a room at 11 pm on a Sunday night. I chose the Radisson for the close proximity to RIT. I had driven for 10 hours and had to turn around and leave the next day. It was so nice to walk into such a clean room and that smelled fresh. The bed was a sleep number, what can I say?? I had a great night sleep and did not feel rushed to get out by 11. And I must say the coffee in the room was the best I have had. I highly recommend the Radisson.
for Business Travelersby Danfrom Chicago, IL
Inexpensive, Clean, Food was goodPosted Nov 7, 2014 on Hotels.com
The hotel is showing it's age. It's looks like it was nicer 10 years ago. The rooms were clean, the staff were polite. The food at the bar was good. And the rates were very good. I would stay there again.