Ratings based on 116 Verified Reviews
They paid and stayed. We double-checked.
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.6 Hotel condition
They paid and stayed.
for Everyoneby A verified travelerfrom Simpsonville, SC
Nice hotelPosted Apr 27, 2015
Staff was very friendly and fast we were inour room within in minutes. The pool was outside, so no swimming for us. But the room was quiet and the breakfast was great. Check out was just as fast. The location after turning off the main rd was a bit confusing, but we found it... Will stay there next year when we return for our next event.
by A verified traveler
Staff great, room not clean and stockedPosted Apr 20, 2015
The sofabed had dirty sheets on it even though I specified five people (2 adults and 3 kids) in room so they knew we'd need it. Also, king sized bed had clean sheets but some sort of sand all over sheets that had to be brushed off to sleep. Only three towels in room, no extra pillows. We had to make many extra trips to front desk to get what we needed. Staff very friendly and check in process was very quick!
for Familiesby A verified travelerfrom Kansas City
Good location for sporting eventsPosted Apr 14, 2015
Pros: location and staff
Our stay was good in that we were there for a tournament at Manchester Meadows so was 5 minutes away. It was also very easy to get to from the airport in charlotte. it was close to shops and restaurants. Unfortunately we had a king bed and a fold out bed. the fold out bed was ridiculously uncomfortable. There was plenty of room for another bed. It made no sense to me. The room was not cleaned primarily becasue by the time they came to clean we were back for our afternoon break from the tournament. Housekeeping was very friendly and did bring us clean towels but it would have been nice if they could have come earlier in the day.
for Everyoneby A verified travelerfrom Caledonia, NY
Good hotel for one nightPosted Apr 7, 2015
The hotel was very clean and the staff were nice but not professional. We did call down for an extra towel and never got it. The bed wasn't very comfortable but will do for one night. When we left around 5am, there was rap music playing in the lobby and no staff to be found. I walked around and found a young man in the kitchen preparing food and he couldn't hear me calling to him because he had ear buds in listening to music. I'm sure that's not safe.
for Everyoneby A verified traveler
My timePosted Apr 2, 2015
Pros: Clean and friendly
Cons: Nothing I know of.
Good hotel, clean and friendly. Great staff. Corrected a reservation question
for Everyoneby A verified traveler
Hotel is conveniently located.Posted Mar 19, 2015
Cons: Side door which had a sign that said needed room key to open was always unlocked. Anyone could have walked in. Cigarette butts outside of doorway.
Breakfast is very good with lots of choices. I stayed in 2 rooms over a 4 day stay. Both rooms were clean. Staff friendly and courteous. Reservation request to be on same floor as family member was not honored but it was changed for the next day. Both rooms were noisy at times. Not sure why.
for Everyoneby A verified travelerfrom charleston
Hotel was finePosted Mar 1, 2015
There was a swishing noise every 5 minutes. Was hard to get to sleep and stay asleep. No rooms to be switched too. Breakfast was crazy as there were 4 teams staying at the hotel
by A verified travelerfrom m
Maintenance lackingPosted Jan 23, 2015
I made an advanced reservation, then was put in a ADA room, that had a door lock that wouldn't lock and ADA valve loose in the shower. I'm not paid to inspect the room.
for Business Travelersby A verified traveler
Great stayPosted Jan 21, 2015 on Hotels.com
Great room for a business traveler.
for Familiesby elliotfrom Hudson
Nice place to stopPosted Jan 9, 2015 on Hotels.com
CHeck in was very smooth as the clerk was very helpful. It was very hard to find the hotel. Better signage is needed.